Fortinet FortiGate and Netgate pfSense are firewall solutions. FortiGate is a commercial product with a focus on advanced security features and ease of use, making it ideal for businesses of all sizes. pfSense, on the other hand, is an open-source firewall known for its flexibility, customization, and cost-effectiveness, popular among tech-savvy users and small to medium businesses.
What are the valuable features of FortiGate and pfSense?
Pricing and ROI: Fortinet FortiGate has mixed reviews regarding pricing, setup cost, and licensing. FortiGate offers positive ROI with cost savings, reduced communication costs, and enhanced security. pfSense provides valuable ROI with flexibility, scalability, and improved network solutions. pfSense is open source. The pfSense Community Edition (CE) is a free. However, Netgate developed pfSense is a commercial version of pfSense called pfSense Plus. pfSense Plus includes additional features and support, but the core functionality is the same as the Community Edition. ROI comes from cost savings and granular control.
Room for Improvement: FortiGate users would appreciate better monitoring and advanced reporting. pfSense reviewers suggest improvements to the user interface for a more streamlined experience, also advanced reporting, better documentation, and troubleshooting tools.
Deployment and customer support: FortiGate users commented for a straightforward setup process with clear documentation and readily available support. pfSense installation is considered user-friendly, but advanced configurations can be challenging. The open-source community provides extensive documentation and online resources.
The summary above is based on 296 interviews we conducted recently with Fortinet FortiGate and pfSense users. To access the review's full transcripts, download our report.
"The initial installation is very straightforward."
"We can use our devices to check all of the perimeters. It secures email websites."
"It is easy to use. We chose this product for the possibility to have virtual domains (VDOMs). We are building another company in the group, and we would like to split the firewalling rules and policies between these two companies. Each company would be able to manage its own policies and security rules, which is an advantage of Fortinet FortiGate. We can define VDOMs, and every company can manage its own VDOM as if it has its own physical firewall, but in fact, we would be using the same physical appliance because we are also using the same internet lines. So, it allows us to reuse the existing resources without the disadvantage of having to compromise on policies and security. Each company can choose its own way of working."
"Secure, user-friendly, stable, and scalable network security solution. Installation is straightforward."
"The security on offer is very good."
"It is useful for protecting and segregating the internal networks from the internet. Most of our customers also use the FortiGate client to connect to their offices by using the VPN client, and of course, they usually activate the antivirus, deep inspection, and intrusion prevention services. They are also using it for web filtering and implementing various policies dealing with forwardings, NAT, etc."
"FortiGate firewalls are easy to manage through a user-friendly web interface. They also have advanced features like DDoS and DLP. However, I wouldn't recommend enabling all of these features on one device because it can cause performance issues."
"I like Fortinet FortiGate's antispam filter, SPN, and clustering features."
"Easy to deploy and easy to use."
"What I like about pfSense is that it works well and runs on an inexpensive appliance."
"Content protection, content inspection, and the application level firewall."
"We can run it on any hardware."
"We've found the stability to be very good overall."
"Improved service performance and availability through redundancy."
"The tools' most valuable feature is load balancing."
"The features I have found best are ease of use, GUI, and performance."
"I would like to see better pricing in the next release, as well as a simplification of the installation."
"It needs more available central management."
"This product could be improved with Active directory integration and better handling in IPsec and GRE Tunnels."
"The UTM filtering needs improvement."
"I would like some automated custom reporting."
"They need to improve their technical support."
"There are a lot of bugs I have found in the solution and it is difficult to upgrade. These areas need improvement."
"A sandbox would be good in order to be able to inspect the emails containing spam and be able to validate the emails that contain malware, prior to delivering to the customer."
"We would like to see ready-made profiles to cover most users' needs."
"I expect a better interface with more log analysis because I create my own interface."
"Other solutions provide more scope for growth. For instance, we can have only 10 to 20 employees on VPN, but other solutions can support more users. We also have more capabilities to increase the performance of the solution."
"It should integrate with LDAP, Active Directory, etc, to improve the way in which the traces and connections of each IP, or user connected through the firewall, are shown."
"They could improve their commercial stance and be more agile when it comes to the commercial pricing of enterprise deals."
"There could be a way to remote to it through a mobile app. You can always browse through your browser on your mobile phone or tablet, but it would be good to have a dedicated app. I understand that iOS and Android developers are expensive, but there should be a mobile app."
"I would like to see multiple DNS servers running on individual interfaces."
"For the third-party packages, I'd rather have it built-in, like a core feature of pfSense, part of the core model."
Fortinet FortiGate is ranked 2nd in Firewalls with 306 reviews while Netgate pfSense is ranked 1st in Firewalls with 128 reviews. Fortinet FortiGate is rated 8.4, while Netgate pfSense is rated 8.6. The top reviewer of Fortinet FortiGate writes "It's a reliable solution that's easy to install and cheaper than competitors ". On the other hand, the top reviewer of Netgate pfSense writes "User-friendly, easy to manage the firewall, rule-wise and interface-wise". Fortinet FortiGate is most compared with Sophos XG, Cisco Secure Firewall, Meraki MX, Check Point NGFW and WatchGuard Firebox, whereas Netgate pfSense is most compared with OPNsense, Sophos XG, Sophos UTM, KerioControl and Cisco Secure Firewall. See our Fortinet FortiGate vs. Netgate pfSense report.
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Both are very good products, but some features that Sophos mentioned as new, FortiGate has been handling. If you are going to grow with several appliances I recommend Sophos, since the administration can be done from the cloud. With Fortinet, you have to pay a licensing fee. In terms of costs and all the options, they are very similar. Another detail to review is the support, at the beginning with Fortigate, I had enough details, but it is really improving significantly with respect to Sophos.
My comment is based on experience and I do not lean toward any of the brands. To reiterate, they are good types of equipment.