Fortinet FortiGate and Netgate pfSense are firewall solutions. FortiGate is a commercial product with a focus on advanced security features and ease of use, making it ideal for businesses of all sizes. pfSense, on the other hand, is an open-source firewall known for its flexibility, customization, and cost-effectiveness, popular among tech-savvy users and small to medium businesses.
What are the valuable features of FortiGate and pfSense?
Pricing and ROI: Fortinet FortiGate has mixed reviews regarding pricing, setup cost, and licensing. FortiGate offers positive ROI with cost savings, reduced communication costs, and enhanced security. pfSense provides valuable ROI with flexibility, scalability, and improved network solutions. pfSense is open source. The pfSense Community Edition (CE) is a free. However, Netgate developed pfSense is a commercial version of pfSense called pfSense Plus. pfSense Plus includes additional features and support, but the core functionality is the same as the Community Edition. ROI comes from cost savings and granular control.
Room for Improvement: FortiGate users would appreciate better monitoring and advanced reporting. pfSense reviewers suggest improvements to the user interface for a more streamlined experience, also advanced reporting, better documentation, and troubleshooting tools.
Deployment and customer support: FortiGate users commented for a straightforward setup process with clear documentation and readily available support. pfSense installation is considered user-friendly, but advanced configurations can be challenging. The open-source community provides extensive documentation and online resources.
The summary above is based on 296 interviews we conducted recently with Fortinet FortiGate and pfSense users. To access the review's full transcripts, download our report.
"It's very easy to set up, it's very easy to make policies and, for an organization, that means you don't need IT expert in firewalls. You just need to have somebody who knows a little bit of IT, and that's it. With other products, you need someone with a "Masters" degree in firewalls."
"It's super reliable. I don't think I've ever had a reliability issue with it."
"It increases security posture and is helpful for firewall reporting, intrusion protection, web filtering, and SD-WAN implementation."
"Valuable features include the Web Application Firewall, and it even has DLP (data leak prevention)."
"The solution is very user-friendly."
"FortiGate's web and URL filtering are unlike any other firewall I've used. The functionality of URL filtering in those solutions is problematic because everything is encrypted, and firewalls can't break that encryption protocol. Fortinet has an SSL proxy, so the encryption is done before the packet ever leaves the FortiGate. The URL filter is definitely one of the most helpful features."
"The dashboard I have found the most valuable in Fortinet FortiGate."
"The most valuable features of Fortinet FortiGate are it is one of the most mature firewalls in the UTM bundle."
"The solution has good customization abilities and plenty of features."
"It is a better firewall than others and it has better features."
"I can manage it easily by myself."
"Technical support is perfect, excellent."
"The ability to perform packet captures on the command line and via the GUI is useful for diagnosing problems."
"The performance and functionality are good."
"The solution is very easy to use and configure."
"This solution has increased the level of security, given us more control, provided a deep insight into network traffic, and is a great VPN solution."
"The solution lacks sufficient filtering."
"The stability could be a bit better."
"In the next release, I would like to see the interface simplified to be more user-friendly."
"There are some tiny bugs that sometimes affect the operations. In the past revision of it, there was a bug. Because of the bug, we had to downgrade the version. It happened only with the last revision."
"It could use more templates for third-party site-to-site VPN setups other than FortiGate and Cisco."
"The sniffing packets or packet captures, can be simplified and improved because it's a little confusing."
"Sometimes you do need to know some CLI commands, so it's a bit harder for technicians or new people that don't know it."
"There are some complex administration tasks in their administration portal. That needs to be improved."
"The GUI. There are TONS of plugins for pfSense, as such, if a user wants to add quite a bit of functionality, the GUI will feel a little congested."
"The technical support needs to be improved."
"They could improve their commercial stance and be more agile when it comes to the commercial pricing of enterprise deals."
"If a user doesn't have a large amount of experience in Linux systems, they will have problems using this solution. Users need to be highly skilled in troubleshooting competency. Users who do not have such skills will find the product difficult to use."
"There is more demand for UTMs than a simple firewall. pfSense should support real-time features for handling the latest viruses and threats. It should support real-time checks and real-time status of threats. Some other vendors, such as Fortinet, already offer this type of capability. Such capability will be good for bringing pfSense at the same level as other solutions."
"Many people have problems setting up the web cache for the web system."
"The solution could be more user-friendly, and the graphical interface needs some work so that someone without an IT background can use the application. I would like the ability to manage the on-premise appliance from the cloud. When I'm not in the office, it would be great to connect to the pfSense server and administer the network remotely."
"pfSense is not user-friendly. I hope to have something to make the interfaces more user-friendly."
Fortinet FortiGate is ranked 2nd in Firewalls with 306 reviews while Netgate pfSense is ranked 1st in Firewalls with 128 reviews. Fortinet FortiGate is rated 8.4, while Netgate pfSense is rated 8.6. The top reviewer of Fortinet FortiGate writes "It's a reliable solution that's easy to install and cheaper than competitors ". On the other hand, the top reviewer of Netgate pfSense writes "User-friendly, easy to manage the firewall, rule-wise and interface-wise". Fortinet FortiGate is most compared with Sophos XG, Cisco Secure Firewall, Meraki MX, Check Point NGFW and WatchGuard Firebox, whereas Netgate pfSense is most compared with OPNsense, Sophos XG, Sophos UTM, KerioControl and Cisco Secure Firewall. See our Fortinet FortiGate vs. Netgate pfSense report.
See our list of best Firewalls vendors.
We monitor all Firewalls reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
Both are very good products, but some features that Sophos mentioned as new, FortiGate has been handling. If you are going to grow with several appliances I recommend Sophos, since the administration can be done from the cloud. With Fortinet, you have to pay a licensing fee. In terms of costs and all the options, they are very similar. Another detail to review is the support, at the beginning with Fortigate, I had enough details, but it is really improving significantly with respect to Sophos.
My comment is based on experience and I do not lean toward any of the brands. To reiterate, they are good types of equipment.