We compared Fortinet FortiGate and Sangfor NGAF based on our user's reviews in several parameters.
Fortinet FortiGate and Sangfor NGAF both offer strong security measures and reliable performance, with Fortinet FortiGate excelling in customer service and support, while Sangfor NGAF boasts affordability and efficiency in threat detection. Fortinet FortiGate users appreciate its comprehensive reporting functionalities and cost savings, while Sangfor NGAF users value its ease of integration and network protection. Areas of improvement include the complexity of Fortinet FortiGate's user interface and Sangfor NGAF's need for better documentation and technical support.
Features: Fortinet FortiGate stands out for its strong security measures, effective firewall capabilities, intuitive interface, reliable performance, and comprehensive reporting functionalities. In comparison, Sangfor NGAF offers advanced security measures, ease of integration, robust network protection, efficient threat detection, and a user-friendly interface.
Pricing and ROI: The setup costs differ between Fortinet FortiGate and Sangfor NGAF. Users find the setup cost for Fortinet FortiGate to be minimal and straightforward, allowing for easy deployment. Sangfor NGAF also has a reasonable setup cost with a straightforward licensing process., Comparing ROI, Fortinet FortiGate is praised for effectiveness, robust features, ease of use, and cost savings. Sangfor NGAF improves security, efficiency, and reduces costs with user-friendly interface and comprehensive features.
Room for Improvement: Fortinet FortiGate has room for improvement in its complex user interface, challenging setup process, performance issues, and occasional downtime. Sangfor NGAF would benefit from enhancements in user interface, documentation, technical support, advanced features, and customization options.
Deployment and customer support: Based on the user reviews, both Fortinet FortiGate and Sangfor NGAF have similar durations for deployment and setup phases. The reviews suggest that these timeframes should be considered together unless they refer to the same period., Fortinet FortiGate exhibits strong customer service and support, with prompt and effective assistance. Technical issues are efficiently resolved, highlighting the reliability of their customer service. Sangfor NGAF also offers prompt and helpful support, with knowledgeable and professional staff addressing queries and issues efficiently. Both products provide satisfactory customer service.
The summary above is based on 132 interviews we conducted recently with Fortinet FortiGate and Sangfor NGAF users. To access the review's full transcripts, download our report.
"The FortiGate controls the user's activities and maximizes my bandwidth use overall."
"A strong point of FortiGate is that the graphical interface is complete and easy to use, especially if we think there is a list of operations that we are able to perform inside."
"The most valuable feature is the FortiManager for centralized management."
"The next-gen features, the unified threat management capabilities are something that just about everybody is interested in at this point."
"I appreciate FortiGate's flexibility, which allows for centralized management through FortiManager."
"The most valuable features of Fortinet FortiGate are the APIs. They are the most widely known."
"The most valuable features of Fortinet FortiGate are remote access, web filtering, and IPS."
"It's very easy to set up, it's very easy to make policies and, for an organization, that means you don't need IT expert in firewalls. You just need to have somebody who knows a little bit of IT, and that's it. With other products, you need someone with a "Masters" degree in firewalls."
"We've found the technical support to be helpful."
"It seems to be a durable, stable product."
"In our hospital, Sangfor NGAF works well for us in terms of ensuring confidentiality and availability, which are crucial in the healthcare industry."
"The VPN connectivity feature is really nice."
"The level of support provided to local companies is good. They transform their application control and other settings according to that country."
"The most valuable feature of Sangfor NGAF is its integration."
"You might try Sangfor if you are on a tight budget. The price is affordable, and Sangfor offers a lot of features. We don't have any complaints about Sangfor."
"So far, the performance and reliability of the product have supported our company's critical network traffic."
"It is quite new for us, and we need to go more in-depth into the monitoring tools. It provides different features that we need to do what we want. So far, it is okay for us. In terms of improvement, in the future, they can provide a faster implementation of features. Some of the features are first available in other solutions. Fortinet sometimes takes a little bit longer than other solutions, such as Check Point, to implement new features."
"Fortinet should focus on enhancing the capabilities of FortiGate by consolidating its various products, such as FortiGate Cloud, FortiManager, and FortiAnalyzer."
"I would like Fortinet to add more automation to FortiGate."
"I think there could be more QoS features"
"One issue that I have had is that sometimes I need to monitor the traffic, so I need to filter it according to the user and which user is using it the most. I experience a bottleneck most of the time, particularly at the peak time when the number of contracts and users are at maximum."
"The solution could have licensing fees reduced in the future."
"The graphical user interface of Fortinet's FortiGate product does not function well with text-based interfaces."
"I would like to see improvements made to the dashboard and UI, as well as to the reporting."
"The web interface needs to be improved, making it more user-friendly."
"Sangfor could improve their interface capacity on the 5100 series model and upgrade their hardware from one gig to 10 gig. This would improve the overall throughput."
"The support offered by the product has certain shortcomings where improvements are required. The knowledge levels and response time of the support team need improvement."
"Sangfor need greater exposer in the market because the market is mainly saturated by Fortinet. The user experience of Fortinet is quite different compared to NGAF. If we want to switch our users from Fortinet to NGAF, we have to convince them that the user experience will be much easier once once they start to use it."
"They need to increase the number of ports in the firewall."
"I would be happy if Sangfor developed a firewall designed specifically for home use, as well as for small businesses such as clinics and so on. A household version of the Sangfor firewall for your personal computer or laptop would be ideal, in my opinion."
"They need to improve their research team and they need to study their data to analyze it and build the product."
"It does not offer any recommendations on how to mitigate or control attacks."
Fortinet FortiGate is ranked 2nd in Firewalls with 306 reviews while Sangfor NGAF is ranked 21st in Firewalls with 31 reviews. Fortinet FortiGate is rated 8.4, while Sangfor NGAF is rated 8.0. The top reviewer of Fortinet FortiGate writes "It's a reliable solution that's easy to install and cheaper than competitors ". On the other hand, the top reviewer of Sangfor NGAF writes "Affordable, easy to configure firewall with fast, responsive support". Fortinet FortiGate is most compared with Sophos XG, Cisco Secure Firewall, Netgate pfSense, Meraki MX and Fortinet FortiGate-VM, whereas Sangfor NGAF is most compared with Sophos XG, Palo Alto Networks NG Firewalls, Netgate pfSense, Check Point NGFW and Fortinet FortiOS. See our Fortinet FortiGate vs. Sangfor NGAF report.
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