We performed a comparison between Fortra's Automate and IBM Workload Automation based on real PeerSpot user reviews.
Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA)."It gives us a central place to schedule tasks and run them distributed."
"This tool has machine learning and voice recognition and computer vision, which are both quite useful aspects. These aren't available in other tools. It's a good addition to this tool and it gives the solution an edge on the market."
"Fortra's Automate performs the job effectively and has the capability to alert us of any issues."
"The most valuable features for my client are timing and scheduling."
"The licensing of the product is very good. You only need to license it once and then you have it forever."
"I like the interface; it makes managing automation easy. We can set different schedules and templates for each task."
"We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us."
"We have tried other RPA solutions like UiPath or Automation Anywhere. They are fantastic products but complex, and it's hard to understand everything. It would be best if you had a skilled developer or several. Automate is easy to implement, administer, and use. It's appropriate for us because our cases are simple and easy to automate. We don't need complicated tools with many features; We prefer to get a significant ROI quickly."
"The support from Cisco is very good. I was with them as a company for 40 years"
"The technical support is great, the product is easy-to-use, and it is stable."
"Provides a robust, full spectrum enterprise-wide WLA platform."
"Technical support from IBM is very good."
"This solution has a request feature where users can request the added features they need to have developed. Based on client voting for those features, these are developed and released."
"The DWC, when configured correctly, is a great GUI tool to provide Self-Service Scheduling capabilities to the user community."
"Jobs can be triggered in multiple nodes."
"The most important feature is the creation of folders. It's a really great feature because you can organize the process with naming conventions."
"I believe we need to test various OCR tools that assist in evaluating, let's say, six different customer resyncs. We analyze their spending patterns and documentations, but current OCR support has limitations, requiring highly standardized documents, which isn't always the case. With a more advanced OCR system, we could improve processes related to credit risk management and legal matters. We're exploring how to integrate Fortra's Automate with our CRM platform, taking cues from instances where Salesforce seamlessly merged with Automate. However, we use a different CRM, Insight for New Enterprise, and we're seeking ways to connect the automation process within our CRM. We aim for the automation to continue smoothly, even in instances where traditional automation methods might face hurdles."
"The solution has a very weak knowledge base."
"There is room for improvement regarding cloud functionality; there are a few missing features, and the logging could be better, especially air logging. We can go into logging events and create our own task, but it would be nice if this were more detailed."
"They do not encrypt passwords, so this is an issue with HIPAA compliance."
"The vendor is currently working on a solution that allows us to automatically create a process that is based on a document that we receive via email."
"We really need a free development environment for customers. Building and testing automation on production isn't ideal."
"It's possible that they could use a stronger community for seeking guidance and help."
"The documentation is not that great."
"It would be helpful to have a mobile app that could be used to follow the job schedule."
"The performance of the previous versions could be better."
"Scalability-wise, it can be a little bit challenging."
"There should be more custom documentation, specifically around Java APIs. There should also be more training. In terms of features, we are currently using only 50% of its features. We don't use all features that are available, but there is always room for improvement in all of the tools."
"The configuration of IBM Workload Automation has some challenges. We have a difficult time customizing it, but it is similar to other solutions."
"This solution does have bugs and could be improved in this regard. However, these bugs are resolved relatively quickly."
"It is missing some features and can improve in areas where the competition is somewhat better like linking job dependencies."
"Slow down on the releases a bit. I fully understand that IWA functionality is increasing at an amazing rate, but trying to keep up with the upgrades is rough."
Fortra's Automate is ranked 5th in Robotic Process Automation (RPA) with 21 reviews while IBM Workload Automation is ranked 13th in Workload Automation with 28 reviews. Fortra's Automate is rated 8.2, while IBM Workload Automation is rated 8.2. The top reviewer of Fortra's Automate writes "Can automate several processes with only one bot and is easy to implement, administer, and use". On the other hand, the top reviewer of IBM Workload Automation writes "With an easy setup phase in place, agent-based installation can be done in minutes". Fortra's Automate is most compared with Microsoft Power Automate, UiPath, MOVEit, Red Hat Ansible Automation Platform and Automation Anywhere (AA), whereas IBM Workload Automation is most compared with Control-M, AutoSys Workload Automation, HCL Workload Automation, Red Hat Ansible Automation Platform and Tidal by Redwood.
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