We performed a comparison between Freshdesk and Satmetrix Net Promoter based on real PeerSpot user reviews.
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Freshdesk is ranked 2nd in Customer Experience Management with 27 reviews while Satmetrix Net Promoter is ranked 34th in Customer Experience Management. Freshdesk is rated 8.4, while Satmetrix Net Promoter is rated 0.0. The top reviewer of Freshdesk writes "Incredibly user-friendly, flexible, and affordable". On the other hand, Freshdesk is most compared with JIRA Service Management, ServiceNow, Microsoft Dynamics CRM, Spiceworks and TOPdesk, whereas Satmetrix Net Promoter is most compared with .
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