We performed a comparison between ITRS Geneos and Zabbix based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"It's a very powerful application monitoring tool across the industry. Many free, open-source tools are available. There are also paid tools, but ITRS Geneos is a real-time application monitoring tool where the user can monitor, self-configure, and manage alerts through their console."
"One of the most valuable features of ITRS Geneos is the active time feature that helps with the trading applications that I support."
"Custom script toolkits"
"The remarkable feature of Geneos is the dashboard. Geneos' flexible dashboard sets it apart from other monitoring tools. Other solutions have limitations in their dashboard design and can't be customized as much. The Geneos dashboard allows unlimited creativity."
"One of the most valuable features is that it can be configured by non-developers. It doesn't require development expertise to configure it."
"The solution's log monitoring and alerting mechanisms are very user-friendly and easy to plug and play."
"ITRS uses SNMP to communicate with our devices as well as SNMP net probes installed on our servers."
"Geneos automatically sends email notifications when any batch job fails, the database is down or the website is down. It is automatically monitoring everything and reduces manual effort."
"The solution's design has recently changed and it is visually pleasing with more color, for example, there is blue, black, and white."
"Setup was straightforward. Initial deployment took two or three months."
"The features I found most valuable are the user interface and a wide range of network devices that are easy to configure."
"The solution allows you to configure and customize how you want to collect information from servers or other systems."
"The initial setup was very quick. The first time it was long because I didn't know it yet. I was only using Windows. The first time was very difficult because of the operating system."
"Health and communication links availability."
"The product is very stable."
"The solution is quite mature and very stable."
"The Wi-Fi side needs improvement."
"t needs to have better middleware integration for things such as application and Microsft SQL servers."
"Geneos' application monitoring could be improved a lot. Products like AppDynamics and Dynatrace provide the process thread-level monitoring, but Geneos lacks these capabilities."
"We all look at the same things - CPU, disk space, paging stats, service status with RAG status on each. That could be provided straight out, saving significant time."
"Mobile phone integration is probably not as rich as it could be."
"The main feature that needs work is the Dashboard designer."
"I would like to see ITRS integrate its setup editor with a SVN to check-in setup XML after major changes."
"For the solution to stay relevant in the cloud-based monitoring environment Geneos needs more plug-ins with more features. Instead of offering clients workarounds, the solution should have a cloud-based out-of-the-box version."
"I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself."
"Correlation of events would be a wonderful addition."
"The graphical user interface could be customized a little bit more, and also the dashboard could be more friendly."
"I had problems using Zabbix when working with SUSE Enterprise; many companies use SUSE."
"There are a lot of areas for improvement, specifically in the dashboards and reports functionalities."
"The dashboard and the graph section could be a little bit more professional."
"I think the reporting part of Zabbix can be improved in terms of more user-friendly graphics to display the collected data. Many simple users who don't know how to use Zabbix properly might get confused by the reporting, although at the same time it is very versatile for my company."
"They should open an SSH session from the web interface."
"The performance reporting could be improved."
Earn 20 points
ITRS Geneos is ranked 10th in Application Performance Monitoring (APM) and Observability with 10 reviews while Zabbix is ranked 9th in Application Performance Monitoring (APM) and Observability with 25 reviews. ITRS Geneos is rated 8.2, while Zabbix is rated 8.2. The top reviewer of ITRS Geneos writes "A stable solution, with real-time monitoring". On the other hand, the top reviewer of Zabbix writes "Very mature, easy to scale, and free to use". ITRS Geneos is most compared with Dynatrace, AppDynamics, Grafana and Prometheus, whereas Zabbix is most compared with Centreon, Checkmk, SolarWinds NPM, Nagios XI and Nagios Core. See our ITRS Geneos vs. Zabbix report.
See our list of best Application Performance Monitoring (APM) and Observability vendors, best IT Infrastructure Monitoring vendors, and best Network Monitoring Software vendors.
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