We performed a comparison between Google App Engine and Salesforce Platform based on real PeerSpot user reviews.
Find out in this report how the two PaaS Clouds solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Seurity features - unauthorized individuals are unable to access certain applications."
"The initial setup is okay. It's not too complex. Deployment took about one day."
"Administering App Engine is simple; it has intuitive UIs and a very scalable app engine."
"It is simple to use. It is much simpler than AWS. It is also very powerful."
"The WhatApp feature is the most valuable."
"Its ability to integrate with most devices helps users who have different or old devices."
"I've found that all of the features are valuable, especially the shared drive and the ability for multiple people to use their documents at the same time."
"The product's initial setup phase was straightforward, considering that there is good documentation explaining the implementation part of it."
"We used it for providing a 360 view of the customers from within Salesforce. So, a lot of data got presented there, for which we used Einstein Analytics. The Einstein Analytics dashboards were really great."
"The standard sales and marketing tools that Salesforce provides on the platform are the most valuable."
"The tool's most valuable feature is the CRM. Salesforce Platform comes with out-of-the-box capabilities."
"There is very good documentation available and Salesforce offers good communication with its clients. It's very user-friendly and has a system that is easy to learn."
"It is a great platform. It's definitely an improvement from the GCP application that we were using previously."
"The reporting capabilities are pretty user-friendly."
"It's an easy platform for salespeople to quickly and efficiently be able to track an opportunity."
"What functions we don't get out of Salesforce, we typically receive from third-party applications that extend the capabilities. We integrate a lot of different products with Salesforce."
"The documentation and community are lacking for this product."
"The support for the Indian region is not as good as compared to the support that is offered to the regions in Europe."
"There needs to be more directions in terms of how to use the solution."
"Data consumption of the device could be improved."
"The product's price is an area of concern where improvements are required."
"The only concern is that there is a number of the offerings which are built on their own proprietary technologies. With some of the offerings in Google Cloud, it's difficult to have a path to migrate to other cloud providers."
"I would like a simpler deployment tool on laptops. It is a bit complicated at the moment. We know how to do it, but it could be easier to deploy it on laptops."
"Difficult to assess how pricing is managed."
"Although the platform is already set up for you, there's a lot of customization that needs to be done, especially for any new component we start using. For whatever solution we wanted, we had to think for ourselves and design it all on our own. And, unfortunately, there were some components that were not really mature in the beginning, like Tableau for example."
"Reporting could be better. Reporting is Excel-based, and it has sucked since the inception of the company. That's why I was excited about the fact of them bringing MuleSoft into the fold and Tableau."
"I want more analytics in the platform and the addition of AI-based models, for example, predictive feedback. The Salesforce Platform needs to be more intelligent and intuitive to make it a great solution."
"In Salesforce, every customer is unique and it's not possible to bundle them together effectively if they are from the same company or move companies, et cetera."
"The solution offers upgrades at a slower pace. The solution needs to keep up with competitors."
"I think that Salesforce can improve lead management when it comes to B2C. I would like to have more features specifically related to the B2C segment. The current process where you create a lead that's in the B2C segment and it creates an account makes no sense."
"The pricing of the solution is an area with certain shortcomings that need improvement since, right now, I am not sure if Salesforce Platform has any plans for start-ups or small businesses."
"It could be maybe a bit more user-intuitive."
Google App Engine is ranked 10th in PaaS Clouds with 23 reviews while Salesforce Platform is ranked 8th in PaaS Clouds with 80 reviews. Google App Engine is rated 8.2, while Salesforce Platform is rated 8.2. The top reviewer of Google App Engine writes "Simplifies app development process for businesses". On the other hand, the top reviewer of Salesforce Platform writes "Reliable with good reporting and custom dashboards". Google App Engine is most compared with Microsoft Azure, Amazon AWS, Heroku, Oracle Cloud Infrastructure (OCI) and Amazon Lightsail, whereas Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Microsoft Azure, Appian and ServiceNow. See our Google App Engine vs. Salesforce Platform report.
See our list of best PaaS Clouds vendors.
We monitor all PaaS Clouds reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
