We performed a comparison between Google Cloud Identity and Jamf Pro based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"Great for software update needs, operating system version updates, and security policy enforcement."
"We can securely manage both company-owned devices and personal devices enrolled in our BYOD program."
"The solution is stable."
"It is a stable solution."
"Compliance and the policies that can be set are the most valuable features."
"It has a useful device management feature."
"The main advantage is that Intune performs its intended functions effectively."
"It supports end-users who tend to lock their devices quite frequently. Its conditional access policy helps us keep the users logged into their devices."
"I used it as an administrator without implementing it myself. As for valuable aspects or benefits, the significant point is that it's a straightforward, single solution that just works."
"One of the most useful features was the single sign-on. You can use it as an identity provider or service provider. And you can use their organization unit feature to enable or disable some of the features for a specific group of users."
"I think the first thing that is great is that it gives you a lot of features, like login, and then vaulted passwords and secure LDAP. It becomes easier for the end customer to leverage all those features without going to a higher SKU of G Suite."
"The solution is moderate to difficult to use. I found the approach was practical. Following the steps made it very easy to use."
"The most valuable feature is the performance."
"The solution is user-friendly."
"The Cloud Identity is well advanced in terms of features, applications, and the components that it is offering."
"Google Cloud Identity uses what they call organizational units (OUs) instead of the security groups you'd find in Microsoft's Entra."
"There is also zero-day support to all new Apple OS."
"Automating the refresh of the devices is huge for both sides of the end-user experience."
"We were able to dramatically enhance our cybersecurity, and better support our users."
"The most valuable features are the restrictions, Lost Mode, Self Service, and full implementation of anything Apple will let MDM manage."
"The design of the GUI, as compared to other solutions, really makes a difference."
"There is support for Apple updates from day one. Jamf works closely with Apple, so they are ready to support new updates whenever Apple pushes them."
"The self-service portal enables standard users to install and update software, change settings, and open organizational URLs."
"It is a first-rate product and well known in the industry as the gold standard for Apple device management."
"The UI also needs improvements because it is complex for end-users. We have had feedback from a few users in our organization who found the UI is not feasible for tracking and analyzing all the processes and monitoring all the devices."
"It should be simplified. I've worked with many different mobile device management solutions, and Intune is one of the more complex ones. It could be more simplified, and some of it is related to the wording that is being used, such as a configuration profile versus a policy. They really should have had different names to make it less confusing."
"While Intune works perfectly well, the only potential downside is that the deployment could be a bit complex for some users."
"Microsoft Intune lacks the ability to provide seamless remote assistance or remote control."
"We haven't really gone through all the features of Intune. We are just discovering them. Every day, we see a new feature that we want to apply, but what will be great for Intune is to be able to deploy apps in a simple fashion. We should be able to easily install various apps on the Windows platform, iOS, and Android. Currently, we have to write some scripts. It's not as straightforward as we would like it to be. It should be simplified so that we can do it just with three clicks—next, next, finish—without needing to write a script."
"The difficulty of the the roll out is surprisingly difficult considering this product is supposed to be an integrated part of the 365 suite."
"There can be delays in the deployment of new policies."
"Sometimes, updating a client policy is very difficult. This needs to be improved."
"The management of external users needs to be introduced in the tool as it is an area of concern in the tool presently."
"We cannot manage the attributes of SSPR."
"The integration should be made easier."
"The solution needs to better integrate with Mac's OS."
"The customer service and support team is not so good."
"Google Cloud Identify could make the technology used easier to understand as a layman making it more user-friendly."
"The solution's storage capacity could be increased."
"There is room for improvement in the configuration of their security policies. It seems quite basic."
"I'd like to see Jamf add Unified Endpoint Management, but it's not going to happen. It's too complex. We tried that for so many years, and no one can do this for Windows and macOS. It can be done with iOS, but that's not the case here. If you want device management for a real laptop operating system, you need two systems. They're very different."
"The dashboard needs to be customizable."
"The response time for support could be significantly improved."
"An in-house chat room would be a great way to communicate with your team when you aren't physically present with them."
"There are known issues with the mobile configs that need to be fixed."
"Simple things like finding policies, configuration profiles, and smart computer groups that are not used by any client could be easier."
"The reporting with PowerBI could be improved."
"I think that there should also be more integrations with Jamf that could better the intelligence-gathering when making business decisions."
Google Cloud Identity is ranked 7th in Enterprise Mobility Management (EMM) with 21 reviews while Jamf Pro is ranked 2nd in Enterprise Mobility Management (EMM) with 103 reviews. Google Cloud Identity is rated 7.6, while Jamf Pro is rated 9.6. The top reviewer of Google Cloud Identity writes "A stable and scalable cloud solution easily compatible with Google office Suite". On the other hand, the top reviewer of Jamf Pro writes "Customizable with a self-service portal and a good security posture". Google Cloud Identity is most compared with Microsoft Entra ID, Okta Workforce Identity, JumpCloud, VMware Workspace ONE and Microsoft Entra External ID, whereas Jamf Pro is most compared with VMware Workspace ONE, ManageEngine Endpoint Central, SOTI MobiControl, Microsoft Configuration Manager and IBM MaaS360. See our Google Cloud Identity vs. Jamf Pro report.
See our list of best Enterprise Mobility Management (EMM) vendors.
We monitor all Enterprise Mobility Management (EMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
