We performed a comparison between Google Vault and kCura Relativity based on real PeerSpot user reviews.
Find out in this report how the two eDiscovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."In my opinion, the search functionality is the best feature. With Google Vault, we can quickly search for any email within Gmail accounts. And then we can get further information, such as if you want the full header or want to know any extra details about the emails."
"It is a very stable solution...It is a very scalable solution."
"Google Vault acts as a great method for retrieving files from Google Drive and Gmail."
"The most valuable features are automatic document and email retention."
"Search feature is valuable for our customers."
"You can retrieve any type of data; for example, if a user accidentally deletes data, as an admin with access to Google Vault, you can easily restore the deleted data."
"The audit part of the tool is the most useful for me."
"Data retention is very valuable to us."
"Caplets are a very good technical feature."
"There are a lot of ways to QC your work and save your searches, and we had really good case support from the Relativity team."
"The ease of navigation from dock to dock, and that kind of usability, is quite helpful."
"I like Relativity's blackout feature, as well as the Case Dynamics function."
"kCura Relativity is easy to use, and it is reliable."
"One thing I've noticed is that it splits the data files into multiple parts, like the PFT files. For example, when there is a large data size of any account, the backup process splits it into many files. This can be confusing and not very efficient when trying to manage the backups."
"My personal opinion is that Google Vault could improve if they could have a similar version to Microsoft 365 where you can have an eDiscovery manager account. With this, you can separate a regular person from an organization and just transfer the specific files."
"Searching could be improved. There's a lot of limitations when searching with Google Vault."
"eDiscovery could be improved with additional information and an easier way to retain it."
"Although it does a good job of searching through data and exporting it, I feel that Google Vault should have more export options available to the user. As a reseller, our customers demand a lot from their Google products, and exporting is one area where there's a lot of improvement needed."
"So, when doing a search, perhaps in some instances when you use terms, the information is not very precise in the sense that I'm not getting what I'm looking for. And in some instances, the information, not all the time, but in some instances, it might not be accurate. For example, when doing a search, if you use too many terms, it might not return any results."
"Google Vault lacks speed."
"It would be nice if Google would let us download the data in different formats."
"What I dislike about Relativity is that we have to go through the host in order to do productions and loads. It is not a do-it-yourself tool."
"The price per user could be improved. We'd like for it to be more affordable."
"They require more built-in support for some third-party applications."
"I would definitely not recommended it unless you have someone who has had experience with it and knows how to work the program."
"There are a lot of bugs on the development side."
Google Vault is ranked 1st in eDiscovery with 11 reviews while kCura Relativity is ranked 4th in eDiscovery with 5 reviews. Google Vault is rated 8.8, while kCura Relativity is rated 8.0. The top reviewer of Google Vault writes "Capabilities in data management, eDiscovery, backup solutions, and ensuring data security and accessibility for admins". On the other hand, the top reviewer of kCura Relativity writes "A reliable solution with great searching capabilities and good tech support". Google Vault is most compared with Microsoft Purview eDiscovery, Barracuda Email Protection and Commvault Cloud, whereas kCura Relativity is most compared with Recommind Axcelerate eDiscovery, Brainspace Discovery, Nuix eDiscovery, Microsoft Purview eDiscovery and Exterro. See our Google Vault vs. kCura Relativity report.
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