We performed a comparison between HashiCorp Vault and JumpCloud based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Password Managers solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."For me, the most valuable features include that it's easy to manage and maintain the password API for retrieving passwords and other things."
"It is user-friendly and easy to implement from any application point."
"It can still be configured by a separate team other than developers. That's why I think it's more secure."
"The feature I find most beneficial in HashiCorp Vault is the secret engine. It integrates smoothly with many applications, making it easy to set up and implement quickly. This allows you to test it easily and see good results rapidly. When you integrate an internal API or application, it quickly manages that application's secrets."
"The most valuable feature of HashiCorp Vault is the management of tickets in the pipeline."
"This solution is easy to use and to integrate."
"The product is free and easy to use. It is well documented with an easy implementation process."
"It is a good product to consider for companies who are looking to build on-premise or hybrid infrastructure."
"The most valuable feature of JumpCloud, it provides a convenient and streamlined solution for me to access and manage all of the features I require in one centralized location. This eliminates the need for me to worry about hiring individuals to manage these tasks, as well as eliminating concerns surrounding hardware, updates, and licenses. With JumpCloud, I am able to receive the services I need in a timely and efficient manner, which has significantly reduced my stress and alleviated a great deal of the issues I once faced. This is especially important as I am often bound by laws, regulations, contracts, and customer demands to keep up with various tasks. With JumpCloud, I am able to manage everything I need in one place, giving me visibility and control over aspects that I previously had to manage through multiple systems."
"JumpCloud enables different kinds of connections and enables employees or subcontractors not within the company to connect to our network securely."
"Ability to integrate all applications."
"I am impressed with the product's remote access which allows admins to control endpoints which is a timesaver."
"Scalability-wise, I rate the solution a ten out of ten."
"The interface is clean and user-friendly. Setting up new devices or setting up new users inside the system is easy. Also, it integrates with Office 365, which is pretty much a must for our organization."
"The whole product is great. The device management is amazing. The fact that you can basically set up an entire machine without having the machine in front of you is most valuable."
"As a cloud-based directory, JumpCloud allows me to integrate nearly every system I have come across that supports SAML 2.0. That's a specific technology that allows different services to integrate for user authentication and identification purposes. That means that with JumpCloud, I can then have one single password. Single sign-on for a particular user that works with VPN, radius authentication for WiFi, logging into Office 365, and their email. Their individual computers use that same password. It's extensible which allows us to tie in customers' security systems. We don't have to provision a new user, 12 different places with 12 different passwords. I only have to create them once and assign them privileges."
"I don't think there are any major improvements required—so far, so good. However, I think that having more training materials, such as videos, and documentation available would be helpful. I would prefer to have more videos available either on the official site or on YouTube."
"The onboarding is a challenge. It should be more self-service, but it involves reviews and approvals."
"The technical support was hard to get a hold of and lacking in service."
"The product is complicated to install."
"A drawback for some clients who have to be PCI compliant is that they still need to use and subscribe to an HSM (Hardware Security Module) solution."
"It would be helpful to have more advanced features."
"The solution's initial setup process is complicated."
"I would rate the stability a six out of ten. There are some bugs and glitches. We are in touch with the vendor to resolve them."
"Support is not good enough."
"I would like to see some support for printers, especially network printers, through the application."
"The capability to get alerts would be great when CPU or RAM is high on an endpoint, or when a disk is failing. It would be great to get an alert rather than having to go looking for it."
"For improvement, the tool should introduce more customization options."
"A nice feature called patch management with different kinds of licensing is not included in JumpCloud."
"The product needs to create its own self-service feature which has been requested by all the admins in the community."
"There are a few aspects that could be improved. Their API was a little spotty when I last used it, and some of those use cases were around removing systems from our environment."
"They need more straightening of the SSO capabilities."
HashiCorp Vault is ranked 2nd in Enterprise Password Managers with 16 reviews while JumpCloud is ranked 7th in Enterprise Password Managers with 16 reviews. HashiCorp Vault is rated 8.2, while JumpCloud is rated 8.6. The top reviewer of HashiCorp Vault writes "Useful for machine-to-machine communication and has secret engine feature ". On the other hand, the top reviewer of JumpCloud writes "Time saving, effective cloud directory and single sign-on authentication, with rapid implementation". HashiCorp Vault is most compared with Azure Key Vault, AWS Secrets Manager, CyberArk Enterprise Password Vault and Delinea Secret Server, whereas JumpCloud is most compared with Microsoft Entra ID, Google Cloud Identity, Microsoft Intune and Cisco Duo. See our HashiCorp Vault vs. JumpCloud report.
See our list of best Enterprise Password Managers vendors and best ZTNA as a Service vendors.
We monitor all Enterprise Password Managers reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
