We performed a comparison between AppPulse Suite [EOL] and New Relic based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."It provides a lot of customer insight, understanding the customer's needs, understanding the customer's issues, and it gives me a more proactive approach to solving a customer problem before it happens."
"It identifies transactions and flows of the operations that our customers use with our mobile application."
"Customer are able to develop more quickly versions in which users can see the application to correct and monetize it."
"AppPulse Active allows us to very quickly produce synthetic monitoring for our applications."
"The application is easy to use, as it is friendly and graphic."
"We can collect data about the user experience and see how the user is behaving with the app, or check the behavior of the app itself."
"The speed that you can get AppPulse out there was the brightest spot of this whole process."
"With Google Analytics, you choose what performance metrics you want to have reported, but with AppPulse Mobile, you have a global vision of what is really happening inside your app."
"New Relic's dashboard is nice, and it's reliable. It's also compatible with many services, especially Java and the Python ecosystem."
"They instrument up from the bottom to the top – every piece of code - they have a very perfect read of what’s being done, and how long it’s taking."
"The initial setup is straightforward. It is easy to track and easy to follow."
"The solution is quite stable."
"The solution offers good documentation."
"We have done the New Relic integration with Serverless AWS, which has helped us with monitoring, and keeping our monitoring from our on-premise part with the cloud part."
"The most valuable feature is the ability to receive in-depth information about applications. It can detect a lot of important information."
"We use it for monitoring, identifying when services go down, or when they are outside of what we would consider normal operations."
"The regulations should be better customized for the kind of data that we cannot send to the SALs environment."
"I think they can improve the feature that identifies the operating systems, the brand of the devices, the response time, geolocalization."
"It needs compatibility for Windows Mobile, because I think AppPulse doesn't have Windows Mobile."
"The one that sticks out in my mind is some flexibility to do recurring downtime."
"Currently, the information for management teams and technical teams are in the same view, but it would be useful if we could separate these views."
"I would love if AppPulse delivered more details about my users, for example, age and sex. It could split up the users into categories based on how frequently they use my product."
"It could be better if you had any of the reports that the customers asked from us, for example, punctually. Unfortunately, the reporter is not that practical."
"The ability to get CI information from AppPulse into OMi."
"I would like to be able to invest less time in IT and ad hocs. We should be concentrating on other issues."
"We would like a dashboard feature to be created for this product. This would allow us to monitor both the front and back-end of our UIs performance, and then report on it."
"In the next release, I'd like to see a better pricing structure."
"I would like the ability to set up certain dummy accounts and do the actual things that the customer is doing, without impacting the production environment."
"The product has good documentation for Linux, however, their documentation for Windows is lacking substantially. It's something they need to develop."
"It is a serious tool and requires a lot of time invested in order to understand how it works."
"They could improve the education process and how people understand that these tools are very technical. Right now, if someone was to pick it up from day one, it is a very steep learning curve."
"The customization of the start and end time is kind of cool."
Earn 20 points
AppPulse Suite [EOL] doesn't meet the minimum requirements to be ranked in Application Performance Monitoring (APM) and Observability while New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 151 reviews. AppPulse Suite [EOL] is rated 8.4, while New Relic is rated 8.6. The top reviewer of AppPulse Suite [EOL] writes "The speed in which we were able to deploy it was the most valuable area for me". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". AppPulse Suite [EOL] is most compared with , whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Azure Monitor.
See our list of best Application Performance Monitoring (APM) and Observability vendors and best Mobile APM vendors.
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