We performed a comparison between AppPulse Suite [EOL] and New Relic based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."The thing that I like about AppPulse is that it's easy application to install and an easy application to use to provide information for our customers."
"We can collect data about the user experience and see how the user is behaving with the app, or check the behavior of the app itself."
"The application is easy to use, as it is friendly and graphic."
"Customer are able to develop more quickly versions in which users can see the application to correct and monetize it."
"It provides a lot of customer insight, understanding the customer's needs, understanding the customer's issues, and it gives me a more proactive approach to solving a customer problem before it happens."
"The speed that you can get AppPulse out there was the brightest spot of this whole process."
"It identifies transactions and flows of the operations that our customers use with our mobile application."
"AppPulse Active allows us to very quickly produce synthetic monitoring for our applications."
"The most valuable features of New Relic are the reports and ease of use."
"The alert mechanism is quite accurate when something goes wrong in your system. For example, if you have hundreds of APIs on your server, and any of the APIs is not performing well, you get an alert. When there is a drop or change in the threshold value, the beauty of New Relic is that within a fraction of seconds, all the stakeholders who are configured in the New Relic system will get an alert. That's one good thing."
"The deep insights, which will give you the metrics (not a high level), so we can build out at the database level where the bottleneck is. This has been pretty helpful."
"It has the ability to monitor random URLs not tied to the one pinger per application (though it costs extra)."
"We were able to integrate with the messaging tool, Slack, which meant that we got notifications whenever something was not quite right."
"One valuable feature is that the synthetic alert stays open until the issue is resolved. You can actually monitor whether your system is back up."
"It is a one stop shop and integrated with PagerDuty seamlessly. The solution is pretty self-contained."
"It gives insights to non-technical people about what technical issues are most important, how much it impacts customers, and potentially, where we should be targeting our development teams when they have time."
"I think they can improve the feature that identifies the operating systems, the brand of the devices, the response time, geolocalization."
"The ability to get CI information from AppPulse into OMi."
"Currently, the information for management teams and technical teams are in the same view, but it would be useful if we could separate these views."
"The one that sticks out in my mind is some flexibility to do recurring downtime."
"I would love if AppPulse delivered more details about my users, for example, age and sex. It could split up the users into categories based on how frequently they use my product."
"It needs compatibility for Windows Mobile, because I think AppPulse doesn't have Windows Mobile."
"It could be better if you had any of the reports that the customers asked from us, for example, punctually. Unfortunately, the reporter is not that practical."
"The regulations should be better customized for the kind of data that we cannot send to the SALs environment."
"How granular I could go down at looking at certain data, especially related to the operations, is limited."
"They should bring the pricing down to be more competitive."
"The connectivity between legacy and newer cloud applications is not great."
"The browser isn't exactly reliable."
"They don't have an opportunity to share the dashboard with the public. If you want to share it with stakeholders or people outside the organization who just want to have a look at a couple of metrics, you can't do that without onboarding them to the product itself."
"Real-user monitoring would be helpful as it would help me to really understand the client-side performance of the application."
"The customization of the start and end time is kind of cool."
"I would like to be able to invest less time in IT and ad hocs. We should be concentrating on other issues."
Earn 20 points
AppPulse Suite [EOL] doesn't meet the minimum requirements to be ranked in Application Performance Monitoring (APM) and Observability while New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 151 reviews. AppPulse Suite [EOL] is rated 8.4, while New Relic is rated 8.6. The top reviewer of AppPulse Suite [EOL] writes "The speed in which we were able to deploy it was the most valuable area for me". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". AppPulse Suite [EOL] is most compared with , whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Azure Monitor.
See our list of best Application Performance Monitoring (APM) and Observability vendors and best Mobile APM vendors.
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