We performed a comparison between AppPulse Suite [EOL] and New Relic based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."Customer are able to develop more quickly versions in which users can see the application to correct and monetize it."
"It identifies transactions and flows of the operations that our customers use with our mobile application."
"It provides a lot of customer insight, understanding the customer's needs, understanding the customer's issues, and it gives me a more proactive approach to solving a customer problem before it happens."
"We can collect data about the user experience and see how the user is behaving with the app, or check the behavior of the app itself."
"AppPulse Active allows us to very quickly produce synthetic monitoring for our applications."
"The speed that you can get AppPulse out there was the brightest spot of this whole process."
"With Google Analytics, you choose what performance metrics you want to have reported, but with AppPulse Mobile, you have a global vision of what is really happening inside your app."
"The thing that I like about AppPulse is that it's easy application to install and an easy application to use to provide information for our customers."
"It has in-depth analysis using developer code for someone whose not traditionally a developer."
"The most valuable features are the dashboards and tracing."
"There are many valuable features in New Relic APM. We developed some software applications and we are able to monitor the errors very easily. Their log security retention is very good."
"We are able to drill down and see what is going on in the system."
"What I like best about New Relic APM is its user interface because it's simple. The most valuable feature of New Relic APM is end-to-end monitoring."
"The pricing is pretty good."
"The most valuable feature is the ability to receive in-depth information about applications. It can detect a lot of important information."
"The synthetics, alerts, and native inbuilt capabilities for monitoring the cloud with the New Relic agents have been helpful."
"Currently, the information for management teams and technical teams are in the same view, but it would be useful if we could separate these views."
"It could be better if you had any of the reports that the customers asked from us, for example, punctually. Unfortunately, the reporter is not that practical."
"It needs compatibility for Windows Mobile, because I think AppPulse doesn't have Windows Mobile."
"I would love if AppPulse delivered more details about my users, for example, age and sex. It could split up the users into categories based on how frequently they use my product."
"The ability to get CI information from AppPulse into OMi."
"The regulations should be better customized for the kind of data that we cannot send to the SALs environment."
"The one that sticks out in my mind is some flexibility to do recurring downtime."
"I think they can improve the feature that identifies the operating systems, the brand of the devices, the response time, geolocalization."
"There has been some problem with the agent, and it is just not working well. It is not able to record information with the application server. They have been able to fix the issue, but it took quite a long time. This is the main issue in the APM products and also in New Relic. The mobile application monitoring has been pretty difficult to set up and also quite expensive. It should be a little bit easier and cheaper. Because it is pretty difficult and expensive, many customers don't take it."
"The solution needs to have staging."
"I think that there have been some questionable product enhancements. Over a year ago, New Relic rolled out a new navigation that really disrupted our workflow."
"They should bring the pricing down to be more competitive."
"The UX/UI design of New Relic APM could be improved. The solution currently has some slow pages in terms of loading and viewing the pages, for example, the reports. The reports and other pages take a long time to load."
"The price could improve."
"The initial setup can be made easier. Like Mixpanel, New Relic can also have a step-by-step guide for the setup process."
"The connectivity between legacy and newer cloud applications is not great."
Earn 20 points
AppPulse Suite [EOL] doesn't meet the minimum requirements to be ranked in Application Performance Monitoring (APM) and Observability while New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 151 reviews. AppPulse Suite [EOL] is rated 8.4, while New Relic is rated 8.6. The top reviewer of AppPulse Suite [EOL] writes "The speed in which we were able to deploy it was the most valuable area for me". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". AppPulse Suite [EOL] is most compared with , whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Azure Monitor.
See our list of best Application Performance Monitoring (APM) and Observability vendors and best Mobile APM vendors.
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