We performed a comparison between AppPulse Suite [EOL] and New Relic based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."The application is easy to use, as it is friendly and graphic."
"With Google Analytics, you choose what performance metrics you want to have reported, but with AppPulse Mobile, you have a global vision of what is really happening inside your app."
"The thing that I like about AppPulse is that it's easy application to install and an easy application to use to provide information for our customers."
"It provides a lot of customer insight, understanding the customer's needs, understanding the customer's issues, and it gives me a more proactive approach to solving a customer problem before it happens."
"AppPulse Active allows us to very quickly produce synthetic monitoring for our applications."
"It identifies transactions and flows of the operations that our customers use with our mobile application."
"The speed that you can get AppPulse out there was the brightest spot of this whole process."
"Customer are able to develop more quickly versions in which users can see the application to correct and monetize it."
"The product allows the developer to see the actual problems in the applications."
"The solution is good for sending alerts, drawing graphs about system usage, and creating plug-ins."
"They instrument up from the bottom to the top – every piece of code - they have a very perfect read of what’s being done, and how long it’s taking."
"The best feature of New Relic is its simple look and feel, making it easier to use than other tools."
"It does everything we wanted it to do."
"The feature I found most valuable is being able to design my queries. It's easy to design a query."
"The most valuable feature of New Relic is its ease of use."
"We use it for monitoring, identifying when services go down, or when they are outside of what we would consider normal operations."
"The one that sticks out in my mind is some flexibility to do recurring downtime."
"I would love if AppPulse delivered more details about my users, for example, age and sex. It could split up the users into categories based on how frequently they use my product."
"I think they can improve the feature that identifies the operating systems, the brand of the devices, the response time, geolocalization."
"The regulations should be better customized for the kind of data that we cannot send to the SALs environment."
"It could be better if you had any of the reports that the customers asked from us, for example, punctually. Unfortunately, the reporter is not that practical."
"The ability to get CI information from AppPulse into OMi."
"Currently, the information for management teams and technical teams are in the same view, but it would be useful if we could separate these views."
"It needs compatibility for Windows Mobile, because I think AppPulse doesn't have Windows Mobile."
"The solution only supports the cloud platform and not on-premises."
"The integration and configuration of this product in our AWS environment needs improvement on the filtering part. I would like it to go more granular on accounts."
"They could improve the education process and how people understand that these tools are very technical. Right now, if someone was to pick it up from day one, it is a very steep learning curve."
"We would like to receive more AWS-specific details from the New Relic Dashboard, like EC2 health."
"It is very difficult to award the service level cycles at an endpoint level."
"The scalability can be improved."
"New Relic APM is a good tool, and it has a database of failures, but it could use a list of customer-specific failures. New Relic APM should be able to give my company advanced analytics through AI."
"We have had issues with our agents going offline."
Earn 20 points
AppPulse Suite [EOL] doesn't meet the minimum requirements to be ranked in Application Performance Monitoring (APM) and Observability while New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 151 reviews. AppPulse Suite [EOL] is rated 8.4, while New Relic is rated 8.6. The top reviewer of AppPulse Suite [EOL] writes "The speed in which we were able to deploy it was the most valuable area for me". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". AppPulse Suite [EOL] is most compared with , whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Azure Monitor.
See our list of best Application Performance Monitoring (APM) and Observability vendors and best Mobile APM vendors.
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