We performed a comparison between AppPulse Suite [EOL] and New Relic based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."We can collect data about the user experience and see how the user is behaving with the app, or check the behavior of the app itself."
"The thing that I like about AppPulse is that it's easy application to install and an easy application to use to provide information for our customers."
"With Google Analytics, you choose what performance metrics you want to have reported, but with AppPulse Mobile, you have a global vision of what is really happening inside your app."
"Customer are able to develop more quickly versions in which users can see the application to correct and monetize it."
"The application is easy to use, as it is friendly and graphic."
"It identifies transactions and flows of the operations that our customers use with our mobile application."
"The speed that you can get AppPulse out there was the brightest spot of this whole process."
"It provides a lot of customer insight, understanding the customer's needs, understanding the customer's issues, and it gives me a more proactive approach to solving a customer problem before it happens."
"The initial setup is straightforward. It is easy to track and easy to follow."
"The most valuable feature of New Relic is its ease of use."
"We use it for monitoring, identifying when services go down, or when they are outside of what we would consider normal operations."
"The tool's most valuable features were APM and core reliability. We get alerts whenever an anomaly is detected. The solution is very friendly."
"Working with the solution is very easy. It's user-friendly."
"The synthetics, alerts, and native inbuilt capabilities for monitoring the cloud with the New Relic agents have been helpful."
"It allows the restriction of privileges and control of users."
"It has prevented failures from occurring in our production environment."
"It could be better if you had any of the reports that the customers asked from us, for example, punctually. Unfortunately, the reporter is not that practical."
"The one that sticks out in my mind is some flexibility to do recurring downtime."
"I would love if AppPulse delivered more details about my users, for example, age and sex. It could split up the users into categories based on how frequently they use my product."
"It needs compatibility for Windows Mobile, because I think AppPulse doesn't have Windows Mobile."
"Currently, the information for management teams and technical teams are in the same view, but it would be useful if we could separate these views."
"The regulations should be better customized for the kind of data that we cannot send to the SALs environment."
"I think they can improve the feature that identifies the operating systems, the brand of the devices, the response time, geolocalization."
"The ability to get CI information from AppPulse into OMi."
"How granular I could go down at looking at certain data, especially related to the operations, is limited."
"We have had issues with our agents going offline."
"There are certain features that are not supported in New Relic, such as CATSEARCH, which allows you to do a full-text search."
"In the next release, I'd like to see a better pricing structure."
"The price needs improvement."
"I would like to have storage monitoring. E.g., being able to monitor SANS, specifically protocols, like NFS and CIFS metrics."
"There has been some problem with the agent, and it is just not working well. It is not able to record information with the application server. They have been able to fix the issue, but it took quite a long time. This is the main issue in the APM products and also in New Relic. The mobile application monitoring has been pretty difficult to set up and also quite expensive. It should be a little bit easier and cheaper. Because it is pretty difficult and expensive, many customers don't take it."
"It is very difficult to award the service level cycles at an endpoint level."
Earn 20 points
AppPulse Suite [EOL] doesn't meet the minimum requirements to be ranked in Application Performance Monitoring (APM) and Observability while New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 151 reviews. AppPulse Suite [EOL] is rated 8.4, while New Relic is rated 8.6. The top reviewer of AppPulse Suite [EOL] writes "The speed in which we were able to deploy it was the most valuable area for me". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". AppPulse Suite [EOL] is most compared with , whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Azure Monitor.
See our list of best Application Performance Monitoring (APM) and Observability vendors and best Mobile APM vendors.
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