We performed a comparison between AppPulse Suite [EOL] and New Relic based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."The thing that I like about AppPulse is that it's easy application to install and an easy application to use to provide information for our customers."
"AppPulse Active allows us to very quickly produce synthetic monitoring for our applications."
"It identifies transactions and flows of the operations that our customers use with our mobile application."
"We can collect data about the user experience and see how the user is behaving with the app, or check the behavior of the app itself."
"Customer are able to develop more quickly versions in which users can see the application to correct and monetize it."
"The application is easy to use, as it is friendly and graphic."
"The speed that you can get AppPulse out there was the brightest spot of this whole process."
"It provides a lot of customer insight, understanding the customer's needs, understanding the customer's issues, and it gives me a more proactive approach to solving a customer problem before it happens."
"The versatility of the solution is its most valuable feature."
"One valuable feature is that the synthetic alert stays open until the issue is resolved. You can actually monitor whether your system is back up."
"What I like best about New Relic APM is its user interface because it's simple. The most valuable feature of New Relic APM is end-to-end monitoring."
"They have baseline level alerting."
"It has helped my organization to dive deeper into the application using the APM module is very helpful."
"It has helped us maintain a much higher uptime than we had previously."
"It allows the restriction of privileges and control of users."
"It offers helpful user metrics so we can learn more about the user experience."
"It needs compatibility for Windows Mobile, because I think AppPulse doesn't have Windows Mobile."
"I would love if AppPulse delivered more details about my users, for example, age and sex. It could split up the users into categories based on how frequently they use my product."
"Currently, the information for management teams and technical teams are in the same view, but it would be useful if we could separate these views."
"The ability to get CI information from AppPulse into OMi."
"The one that sticks out in my mind is some flexibility to do recurring downtime."
"It could be better if you had any of the reports that the customers asked from us, for example, punctually. Unfortunately, the reporter is not that practical."
"I think they can improve the feature that identifies the operating systems, the brand of the devices, the response time, geolocalization."
"The regulations should be better customized for the kind of data that we cannot send to the SALs environment."
"I would like a feature where I can turn off alerting at a policy level. Thus, when a policy is inactive, I can shut down all of my alerts within the policy."
"Data Dog captures the entire session and then provides it as a video player path, which gives more insight into what the user was doing. It's pretty impressive. New Relic does that, yet it only captures using a couple of screenshots, which is not very detailed since you are unable to see the entire user flow."
"One thing I'd like to see in any APM, especially New Relic, is the ability to use distributed transactions. When one microservice calls another, it calls another database and microservice. The entire data visualization layer will not be able to correlate from one microservice from end to end and return on that path. Distributed transactions would be a great addition that would make life simpler. Unfortunately, no APM has that end-to-end capability."
"The solution must provide better support for Azure Web Apps service."
"We have had issues with our agents going offline."
"New Relic APM can improve the information when we dig deeper to check a problem. There should be more detailed information provided."
"I would like the ability to set up certain dummy accounts and do the actual things that the customer is doing, without impacting the production environment."
"In the next release, I'd like to see a better pricing structure."
Earn 20 points
AppPulse Suite [EOL] doesn't meet the minimum requirements to be ranked in Application Performance Monitoring (APM) and Observability while New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 151 reviews. AppPulse Suite [EOL] is rated 8.4, while New Relic is rated 8.6. The top reviewer of AppPulse Suite [EOL] writes "The speed in which we were able to deploy it was the most valuable area for me". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". AppPulse Suite [EOL] is most compared with , whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Azure Monitor.
See our list of best Application Performance Monitoring (APM) and Observability vendors and best Mobile APM vendors.
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