We performed a comparison between AppPulse Suite [EOL] and New Relic based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."It identifies transactions and flows of the operations that our customers use with our mobile application."
"The thing that I like about AppPulse is that it's easy application to install and an easy application to use to provide information for our customers."
"AppPulse Active allows us to very quickly produce synthetic monitoring for our applications."
"It provides a lot of customer insight, understanding the customer's needs, understanding the customer's issues, and it gives me a more proactive approach to solving a customer problem before it happens."
"The speed that you can get AppPulse out there was the brightest spot of this whole process."
"Customer are able to develop more quickly versions in which users can see the application to correct and monetize it."
"The application is easy to use, as it is friendly and graphic."
"We can collect data about the user experience and see how the user is behaving with the app, or check the behavior of the app itself."
"The versatility of the solution is its most valuable feature."
"Support for plug-ins (RMQ, Redis etc.) is a valuable feature."
"We have done the New Relic integration with Serverless AWS, which has helped us with monitoring, and keeping our monitoring from our on-premise part with the cloud part."
"It gives insights to non-technical people about what technical issues are most important, how much it impacts customers, and potentially, where we should be targeting our development teams when they have time."
"As New Relic is already integrated with Drupal, we can get our projects done with best practice and with the best value that we believe in."
"It has given us better insight into the performance of the system."
"Sometimes, I monitor the user's time of response and use this information to improve the number of servers on the back-end. Or, I can use it to change my back log for front-end developers and improve their response times. It's very important in this case because I can improve the experience of the final user."
"It is a software solution as a service, so I don't have to manage it on-premise."
"The one that sticks out in my mind is some flexibility to do recurring downtime."
"The ability to get CI information from AppPulse into OMi."
"Currently, the information for management teams and technical teams are in the same view, but it would be useful if we could separate these views."
"I would love if AppPulse delivered more details about my users, for example, age and sex. It could split up the users into categories based on how frequently they use my product."
"I think they can improve the feature that identifies the operating systems, the brand of the devices, the response time, geolocalization."
"It needs compatibility for Windows Mobile, because I think AppPulse doesn't have Windows Mobile."
"It could be better if you had any of the reports that the customers asked from us, for example, punctually. Unfortunately, the reporter is not that practical."
"The regulations should be better customized for the kind of data that we cannot send to the SALs environment."
"It is complicated, especially in how you interpret the data that it provides. If it had a bit more canned, out-of-the-box features, especially some of the reporting features, that would be more useful."
"The deployment process could be improved."
"Documentation is one of the biggest things that I have a problem with since its documentation is not clear sometimes."
"New Relic APM is a good tool, and it has a database of failures, but it could use a list of customer-specific failures. New Relic APM should be able to give my company advanced analytics through AI."
"The browser isn't exactly reliable."
"I would like an infrastructure network that provides real-time views, showing the issues."
"One thing that we noticed was that historical information was only for a limited period, which was not helpful in certain scenarios. For example, if I want to size my system for an event for New Year or Christmas season based on the historical data, I won't be able to find the historical data. Currently, the data is limited to three months. It would be helpful if they can provide historical data for a longer duration so that we can plan our system accordingly."
"Some of our customers see New Relic as a promising product to have, and we would like to deliver it to them. The only way we would be able to do that would be if we had server appliance for clients that we could install in their data centres."
Earn 20 points
AppPulse Suite [EOL] doesn't meet the minimum requirements to be ranked in Application Performance Monitoring (APM) and Observability while New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 151 reviews. AppPulse Suite [EOL] is rated 8.4, while New Relic is rated 8.6. The top reviewer of AppPulse Suite [EOL] writes "The speed in which we were able to deploy it was the most valuable area for me". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". AppPulse Suite [EOL] is most compared with , whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Azure Monitor.
See our list of best Application Performance Monitoring (APM) and Observability vendors and best Mobile APM vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.