We performed a comparison between Huntress and Malwarebytes based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"Fortinet is very user-friendly for customers."
"The solution was relatively easy to deploy."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"The price is low and quite competitive with others."
"The most valuable feature is the analysis, because of the beta structure."
"We don’t have the required staff to watch the issues that are happening. It is good to have a team from Huntress who can watch the logs 24/7. The tool’s automatic remediation is also fantastic. The solution’s interface is also nice and easy to use. The Huntress team saves us time by going through the issues."
"Huntress helps by highlighting potential issues, allowing us to take proactive measures."
"Foothold detection is a valuable feature, acting as a valuable second set of eyes for both us and our clients."
"Huntress' best feature is the threat-hunting expertise that is part of their 24/7 SOC."
"It catches things that no one else catches. We occasionally have things slip through antivirus and other things, but Huntress catches them. It is awesome as an additional layer of defense on top of other things."
"It is incredibly efficient for our engineering team because Huntress provides all the information needed to fix issues, not just flag them."
"I have found it valuable that this solution is always there and always armed."
"It is very easy to use. It is a great solution. They are one of the better vendors that I have ever worked with since I have been in the industry."
"Being able to carry out a full scan on your system."
"Being able to cloud manage it from just a cloud login is valuable. We can get to it from anywhere, which is really helpful. The fact that we can remediate from the cloud console is one of our favorite features."
"The most valuable features of Malwarebytes are the EDR and the complete feature set provided."
"Provides successful ransomware shut down operations."
"The dashboard actually is good and it is simple."
"The endpoint protection and response that allows us to restore a machine back to a pre-infected state are the most valuable features."
"The product keeps our company safe."
"It gets the job done, and they are consistently updating it monthly."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"Making the portal mobile friendly would be helpful when I am out of office."
"Cannot be used on mobile devices with a secure connection."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"The solution is not user-friendly."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"Intelligence aspects need improvement"
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"Huntress' Process Insights feature could benefit from more robust search and filtering capabilities."
"The solution's UI is an area with certain shortcomings that need improvement."
"I'd like Huntress to implement a component that can analyze network traffic for specific sites."
"We need an API to automatically retrieve metrics and data about backend activity so we can generate client reports."
"I would like the API to be a little better. They are getting there."
"In the next release, I'd like to see more intuitive dashboards."
"One area for improvement in Huntress would be to allow for PSA integration from a specific IP address or hostname for better security measures."
"The application control system could benefit from improvements in identifying and managing both whitelisted and blacklisted applications."
"A solution must be installed in the main gateway to give an overview of the incoming and outgoing traffic. The technical support team's response time should be faster."
"The online reporting needs to be improved. Currently, we have to look at it online, and if we want to download a report, it just downloads as an Excel file. It's just raw information. There needs to be some way to better display it when it's downloaded."
"Notifications are lacking."
"It's not good in search hunting."
"It would be better if updates could be downloaded, and deployed, on-premises to avoid low bandwidth causing issues."
"Strictly in terms of cyber security, the release cycle should be quarterly, at most. It shouldn't be more frequent than that because, for one thing, keeping up with tech support is difficult."
"The product has major problems in almost every facet of setup and use including setup, configuration, lack of functionality, lack of stability, false positives, questionable reporting, inability to protect from randsomeware and poor technical support and development."
"Every once in a while, it gets clobbered by updates from other places. I don't think this should happen."
Huntress is ranked 13th in Endpoint Protection Platform (EPP) with 12 reviews while Malwarebytes is ranked 18th in Endpoint Protection Platform (EPP) with 34 reviews. Huntress is rated 9.4, while Malwarebytes is rated 8.0. The top reviewer of Huntress writes "Is the easiest tool we've ever deployed, is cost-effective, and significantly improved our security posture". On the other hand, the top reviewer of Malwarebytes writes "Intuitive, easy to use, and does a good job of catching and stopping things for the most part and has a unique rollback feature". Huntress is most compared with SentinelOne Vigilance, Blackpoint Cyber MDR, CrowdStrike Falcon Complete, Arctic Wolf Managed Detection and Response and ESET Endpoint Protection Platform, whereas Malwarebytes is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, HP Wolf Security, SentinelOne Singularity Complete and Xprotect . See our Huntress vs. Malwarebytes report.
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