We performed a comparison between Huntress and WatchGuard Threat Detection and Response based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Detection and Response (EDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"This is stable and scalable."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"The setup is pretty simple."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"Fortinet is very user-friendly for customers."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"The most valuable aspect of Huntress is its 24/7 SOC service."
"Foothold detection is a valuable feature, acting as a valuable second set of eyes for both us and our clients."
"It is very easy to use. It is a great solution. They are one of the better vendors that I have ever worked with since I have been in the industry."
"The EDR product is simple to install. It is low maintenance. All the alerts go to Huntress first, and their analyst team reviews them and sends actionable things our way."
"It catches things that no one else catches. We occasionally have things slip through antivirus and other things, but Huntress catches them. It is awesome as an additional layer of defense on top of other things."
"Huntress' best feature is the threat-hunting expertise that is part of their 24/7 SOC."
"We don’t have the required staff to watch the issues that are happening. It is good to have a team from Huntress who can watch the logs 24/7. The tool’s automatic remediation is also fantastic. The solution’s interface is also nice and easy to use. The Huntress team saves us time by going through the issues."
"Scalability-wise, I rate the solution a ten out of ten...I rate the technical support a ten out of ten."
"WatchGuard is very user-friendly. It provides us with all of the security services we need."
"The tool provides automated responses."
"The solution is very easy to use."
"When you download the executable file from the internet, it automatically sandboxes to make sure it's not doing anything incorrectly."
"The interface is very good."
"The basic functionality is fantastic. It has been performing well. I generated a report on one machine, using that as the deployment machine. When scanning the network, it discovered machines on the network and deployed the same endpoint protection from that one machine I have on my network."
"WatchGuard Threat Detection and Response is a reliable solution."
"The most valuable feature, in my opinion, is the dimension logging platform and the network traffic filtering."
"We find the solution to be a bit expensive."
"The support needs improvement."
"Cannot be used on mobile devices with a secure connection."
"It takes about two business days for initial support, which is too slow in urgent situations."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"Huntress' Process Insights feature could benefit from more robust search and filtering capabilities."
"The Huntress is not a standalone solution. It really needs to be used with something else such as Microsoft Defender or another antivirus solution. It would be nice to see the product fleshed out by the Huntress team and include the antivirus solution part as well. I want it to be a full-fledged XDR product. It would push the tool to a higher price range but it would be nice to see the fleshed out features. I want them to integrate more features from the XDR realm."
"We need an API to automatically retrieve metrics and data about backend activity so we can generate client reports."
"One area for improvement in Huntress would be to allow for PSA integration from a specific IP address or hostname for better security measures."
"I am anxiously watching to see how they evolve their MDR for Office 365. If anything, I would like more automated remediation capabilities in their MDR for Office 365."
"I'd like Huntress to implement a component that can analyze network traffic for specific sites."
"The solution's UI is an area with certain shortcomings that need improvement."
"Some of Huntress' reporting could be improved."
"The ease of detecting where an issue is should be improved."
"It can have a couple of false positives, but after you add them to your allow list, it works fine. It could have better Mac support. I am pretty sure it doesn't have much support for Mac. It can be installed on a Mac, but it is not that good."
"The website must provide more information on the product."
"I'd like a few extra features, especially around threat severity assessment."
"When it comes to live-monitoring, the user-interface could be improved to make things easier."
"The administrative UI/UX could be significantly improved."
"The reporting isn't so good. If they worked to improve this aspect of the solution, it would be much stronger."
"The interface is not the best."
More WatchGuard Threat Detection and Response Pricing and Cost Advice →
Huntress is ranked 10th in Endpoint Detection and Response (EDR) with 12 reviews while WatchGuard Threat Detection and Response is ranked 27th in Endpoint Detection and Response (EDR) with 12 reviews. Huntress is rated 9.4, while WatchGuard Threat Detection and Response is rated 8.2. The top reviewer of Huntress writes "Is the easiest tool we've ever deployed, is cost-effective, and significantly improved our security posture". On the other hand, the top reviewer of WatchGuard Threat Detection and Response writes "Offers deployment simplicity, especially for firewalls and firewall configuration and good documentation available ". Huntress is most compared with SentinelOne Vigilance, Blackpoint Cyber MDR, CrowdStrike Falcon Complete, Arctic Wolf Managed Detection and Response and Bitdefender MDR, whereas WatchGuard Threat Detection and Response is most compared with CrowdStrike Falcon, Darktrace, SentinelOne Singularity Complete, Trend Vision One and VMware Carbon Black Endpoint. See our Huntress vs. WatchGuard Threat Detection and Response report.
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