We performed a comparison between BigFix and Trellix Endpoint Security based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."NGAV and EDR features are outstanding."
"The product's initial setup phase is very easy."
"Ability to get forensics details and also memory exfiltration."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"The solution was relatively easy to deploy."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"BigFix technical support is good."
"The solution is unbelievably scalable."
"We found the implementation partner to be very supportive in terms of explaining and training the in-house resources and deploying the solution."
"Almost every feature is wonderful in BigFix. It is very stable, and we can rely on it. It is an awesome tool."
"The technical support for BigFix is really amazing."
"It has improved my organization because we can automate a lot of tasks. We went from manually patching machines or doing our best and having very little visibility into it to us being able to set it and forget it and getting really good results on first-pass patching."
"The architecture for patching and the 100% correct reporting makes BigFix stand apart from other solutions."
"The use of fast query has been extremely valuable providing insight in real time of the endpoints."
"Would benefit with the addition of DLP features."
"Technical support is always available and very helpful."
"The loss prevention feature would be the most valuable."
"Threat prevention is valuable because most clients use other solutions like antivirus as part of web protection. I don't find that kind of solution useful."
"Some of McAfee Endpoint Security's main features are it has benefits over normal conventional antivirus solutions because it works much faster."
"The installation is pretty straightforward."
"The primary reason the solution is good is because of its ease-of-use."
"The solution scales well."
"The only minor concern is occasional interference with desired programs."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"The solution is not stable."
"We'd like to see more one-to-one product presentations for the distribution channels."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"Cannot be used on mobile devices with a secure connection."
"Detections could be improved."
"The main shortcoming of BigFix was integration with vulnerability management. If you had a vulnerability in your software and BigFix on the endpoint, you needed integration with Qualys, Tenable, or another vulnerability management solution to fix that. It was like, "Okay, we can identify issues, and get that information back from the endpoint, but what are we doing about it?""
"We're a partner, so we deliver technical support to customers. When we need to talk to the product support, traditionally, with the product over the last five years, I would not say support has been supportive. I hope that changes."
"The new EDR (Endpoint Detection and Response) feature, Detect, is new and still needs a few updates."
"BigFix can improve the way machines report back to the console. In the external relay management environment, it has become more of a hybrid environment with most of the machines not being on-site. The need of having public-facing reporting items interconnected is becoming more and more crucial. In general, the reporting could use some enhancement."
"BigFix is actually a little bit on the expensive side in Turkey because of the dollar's exchange rate in our currency."
"I would like to see more custom content."
"There is no support for patch management on SLES on IBM pSeries (only the Intel platform is supported)."
"The product lacks AI, ML, and IIT."
"I've encountered minor challenges related to encryption."
"They can improve its resource consumption, such as memory, and maybe provide better or smaller updates. It always takes a lot of resources, but it has been getting better. I have been using McAfee products for the last 20 years or so, and I know it is getting better."
"The initial setup is complex. It is a very complex product. You must have experience with it."
"I would like to see more integration with third-party products."
"The VirusScan needs to improve in order to detect ransomware and other advanced threats."
"An area of improvement for this solution is to make it easier to manage."
"The management console is a little bit difficult to understand for admins. You need a lot of time in order to become familiar with that. It is a little bit complicated and not too easy to understand. Its price can also be improved. Its price is higher than its competitors. McAfee also needs to have better cloud integration and more data centers in the EU. The cloud center should be in Europe or in Germany. In Germany, it is really important to have access to your data within the same country. Customer data needs to be placed and processed in the same country."
"Some agents become old and then they don't communicate well any longer."
BigFix is ranked 14th in Endpoint Protection Platform (EPP) with 91 reviews while Trellix Endpoint Security is ranked 12th in Endpoint Protection Platform (EPP) with 94 reviews. BigFix is rated 8.6, while Trellix Endpoint Security is rated 8.0. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of Trellix Endpoint Security writes "Good user behavioral analysis and helpful patching but needs better support services". BigFix is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, Tanium and Red Hat Ansible Automation Platform, whereas Trellix Endpoint Security is most compared with Microsoft Defender for Endpoint, Trellix Endpoint Security (ENS), CrowdStrike Falcon, Cortex XDR by Palo Alto Networks and Cisco Secure Endpoint. See our BigFix vs. Trellix Endpoint Security report.
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