We performed a comparison between BigFix and ZoneAlarm based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, SentinelOne, CrowdStrike and others in Endpoint Protection Platform (EPP)."This is stable and scalable."
"Fortinet is very user-friendly for customers."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"The product's initial setup phase is very easy."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"The price is low and quite competitive with others."
"Ability to get forensics details and also memory exfiltration."
"The most valuable features are patch management, software installation, and asset management."
"Almost every feature is wonderful in BigFix. It is very stable, and we can rely on it. It is an awesome tool."
"All the vendor patches are synchronized automatically."
"BigFix can manage lost devices, so you can wipe them remotely to ensure the IP doesn't get out in public. Unified endpoint security is a new perspective. I know that HCL is also collaborating with IBM, but I'm not sure if there is any cooperation between them and MaaS360 or other endpoint components."
"My company provides support services to a lot of customers and companies. We have reduced a huge amount of man-effort. Along with the man-effort, we have reduced the timeline to fix the compliance and security gaps. We have an unbroken record. The documentation clearly says that we have done the patching of newly released patches, including Microsoft and third-party patches, in up to 80% of the computers, within 72 hours of the release of the production. That was a very massive benefit that we have seen. When I talk about the 80% endpoints, it is 100 or 200. I am talking about 25,000 endpoints."
"The most valuable and essential features of BigFix are all of them, they are needed when serving the purpose of the desktop operation framework. We cannot run operations without patching or without having an appropriate mechanism for deploying software, et cetera. The features all serve their purpose for our use case."
"BigFix has always been easier to use when managing servers, especially when you deal with so many servers. We have 7,000. That's a lot of services to manage, and it's convenient to patch them all at once."
"It has improved reliability upon delivery of software and has also helped reduce software expenses. The extensibility of BigFix helps to create custom solutions where we may have considered purchasing something instead."
"The phone access scan stands out as the most valuable feature for me."
"It gives us security for the users' mobiles and ends up protecting us in a significant way."
"The solution really focused on giving more security than an antivirus."
"It is quick and easy to configure."
"This antivirus is regularly updated, and the updates can be scheduled."
"The solution maintains reasonable scalability."
"ZoneAlarm protects all computers from viruses, spyware, and hackers."
"It is easy to use through interfaces and easy to configure each of the customizations we created based on the characteristics that we wanted."
"The support needs improvement."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"The solution is not stable."
"I haven't seen the use of AI in the solution."
"Detections could be improved."
"Cannot be used on mobile devices with a secure connection."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"I would like to see API connectivity, built-in API connectors to the standard toolsets, whether it's for your ServiceNow or your Qualys. More API connectivity to make it easier to integrate to other tools."
"It could use better integration with Hypervisor products like VMware."
"In-place and OS upgrades can be improved."
"I want to see a solution for being able to deploy automated software to a Mac running OS X 10.13, something that's going to deal with kernel exceptions and answering prompts for user permissions for data folders and whatnot. They need to really streamline and automate the Mac software deployment."
"It can be improved speed-wise. They can make it a little bit light. If you do any query for servers in bulk, it can take some time. Similarly, creating a job can take some time."
"The main shortcoming of BigFix was integration with vulnerability management. If you had a vulnerability in your software and BigFix on the endpoint, you needed integration with Qualys, Tenable, or another vulnerability management solution to fix that. It was like, "Okay, we can identify issues, and get that information back from the endpoint, but what are we doing about it?""
"The reporting and dashboard parts have room for improvement."
"License management isn't quite as easy as it should be to deal with the licensing. You need to take the server down to import the new licenses which I find to be annoying."
"The support is not always so effective."
"Currently, the client is only available for the Windows Operating System but it would be good if it were released for Mac OS as well."
"ZoneAlarm should be a light application that does not take too much memory in mobile phones."
"I would like it to be integrated with the Check Point centralization solution like Infinity Portal. It would be great to be able to manage it through the same website."
"Perhaps the primary area for potential enhancement is to make it faster, ensuring a more seamless experience while maintaining robust security features."
"They should release a single update with all the necessary characteristics to avoid being in a cycle of consecutive updates."
"Some of our users say that the interface is a little bit outdated for 2020, and want it to be more modern and cozy."
"They need to update and improve the features available for Mac."
BigFix is ranked 14th in Endpoint Protection Platform (EPP) with 91 reviews while ZoneAlarm is ranked 15th in Anti-Malware Tools with 11 reviews. BigFix is rated 8.6, while ZoneAlarm is rated 8.2. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of ZoneAlarm writes "A highly stable solution that protects computers from viruses, spyware, and hackers". BigFix is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, Tanium and Red Hat Ansible Automation Platform, whereas ZoneAlarm is most compared with Microsoft Defender for Endpoint, Check Point Harmony Endpoint, Malwarebytes, F-Secure Total and Bitdefender GravityZone EDR.
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