We performed a comparison between IBM Operational Decision Manager and PegaRULES based on real PeerSpot user reviews.
Find out in this report how the two Business Rules Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."There are absolutely benefits to managing business rules with IBM ODM instead of hard coding them into our applications. Business can change things on the fly and they don't have to deal with us in IT to do so."
"With ODM as a centralized rules engine, it's easy to track. You can version the rules in the ODM engine itself."
"It's easy to build, easy to adopt for the business. Business can change those rules. I think IBM has done a good job in re-architecting the product with Decision Center as its centralized view, where the business can make changes to the rules dynamically."
"The most valuable features are the Decision center, a web UI that allows us to make direct edits to our policies or rules; the Rule Execution Server, which allows us to analyze the rules and performance; and Rule Designer, where you can write rules and decision tables."
"So far, the usability is great. It's also easy to set up."
"ODM has probably been one of the more stable IBM products I have used."
"It reduces operating costs because you are taking some of this work out of the high cost IT people, freeing them up to work on new initiatives and getting them out of maintenance mode. Now, the business people are the ones making business decisions on what needs to change. They are hands on making these changes."
"The solution has reduced the backlog for IT."
"What I found most valuable in PegaRULES is that it allows you to quickly make changes to an existing application. It's pretty easy to do any modification in the tool, which you cannot do in legacy solutions. For example, it takes a lot of time to do it in Java or in .NET. I have worked with both legacy technologies in the past, so that I can tell the difference."
"Case Management is the most valuable feature of PegaRULES, which is not found in other BPM tools."
"It's not too expensive."
"The most valuable feature is the ease of deployment."
"getNext removes some of the managements overheads as well as inbuilt reporting."
"The most valuable feature of the product is that it's very customer-centric. It's easy to use for a customer or a user. It's also easy for someone who is developing an application. You can develop different features in just one place. You don't have to go to different places."
"We can use the rules as per the class."
"The new PEGA underwriting platform replaced the former underwriting system and helped to integrate other legacy systems and functionalities in one application. It also helped to save licence costs for other legacy systems."
"The only thing we have trouble with is integrating IBM ODM with the cloud. The product is on-prem, and we need to migrate the rules to the cloud. It's a hectic process."
"I think it's stable, but if they could beef it up a little bit for bigger businesses, that'd be great, because we have so much in there. We have products that we have to split up because they are too big for it to handle sometimes. But that's just in development, within ODM. Again, processing has been fine, but I wish things were a little bit beefier."
"Get to the cloud."
"The errors I get from time to time are not easy to debug or easy to understand. They are very vague because if a XOM file is missing or there is a deserialization problem, on the client's side I only get a 500 Internal Server Error. To learn where the problem is, I have to go on the Rule Execution Server and test it myself. The deserialization issue is very vague. The error messages should be more straightforward and easy to understand."
"It hasn't totally helped our decision-making."
"An area for improvement is that the documentation for ODM is huge and not very clear."
"ODM could be improved with better integration with other platforms."
"The platform is good. Its footprint is a little heavy. Other than that, the product works great."
"The UI needs improvement."
"The solution needs to invest more in its technology. For public and private clouds, for example, the development environment is slow. Saving events should take one to two seconds, max, and because you are making changes often, the slowness cuts down on productivity because we have to wait for things to save before continuing."
"User interface needs improvement."
"We would like to have a better ability to customize PegaRULES."
"Implementation is a challenge due to the handling of the code"
"What PegaRULES should work on is the integration aspect. I can integrate it with other platforms, but that can take time. It would be good if integration could be automated or if the tool had more out-of-the-box integration features."
"PegaRULES need to improve its JVM. It needs to enhance the operation speed and memory size."
"I've spent some hands-on time with the platform, and you can do those things, and it is all low code, but is it as easy as they make it sound? No. That's my two cents. For example, if I want to do something, there is no way to switch from low code. I just want to do a simple If-Then-Else rule, but I have to go through their low-code tool and do dragging and dropping. I'm a development person, and in my opinion, even some business users could do this easier. There is no way to go back and forth to an editor where I can just type in an If-Then-Else rule, which would be much faster than drawing in their low-code editor. They don't support that. They lead you too much."
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IBM Operational Decision Manager is ranked 3rd in Business Rules Management with 15 reviews while PegaRULES is ranked 1st in Business Rules Management with 16 reviews. IBM Operational Decision Manager is rated 8.6, while PegaRULES is rated 8.2. The top reviewer of IBM Operational Decision Manager writes "The solution provides an efficient, comprehensive way to manage polices for all the applications". On the other hand, the top reviewer of PegaRULES writes "Seamless flows, high level capabilities, and straightforward installation". IBM Operational Decision Manager is most compared with FICO Blaze Advisor, Progress Corticon and Versata BRMS, whereas PegaRULES is most compared with FICO Blaze Advisor and Versata BRMS. See our IBM Operational Decision Manager vs. PegaRULES report.
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