We performed a comparison between IBM Public Cloud and Salesforce Platform based on real PeerSpot user reviews.
Find out in this report how the two PaaS Clouds solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."What I like most in IBM Public Cloud is how easy it is to create serverless functions. They are called IBM functions, but in AWS, they are called Lambda functions. Those are pretty standard, and another thing I like the most is that you have fewer restrictions on the amount of data you can transfer across those functions. IBM Public Cloud is way more flexible than AWS. I also like that IBM Public Cloud is pretty straightforward to integrate. As long as you have all the tools IBM provides you, getting everything up and running is straightforward."
"I've found the stability to be excellent. The performance is good."
"This product is very good because it is accessible in remote locations, and anyone can deploy from any place."
"The most valuable feature of IBM Public Cloud is the AI integrations."
"This is a predictable and dependable service."
"The initial setup was very easy. It's quite straightforward. Deployment took about fifteen minutes. Everything is well organized."
"There is no installation for this product because it is a cloud product."
"The beauty of cloud service providers, especially public cloud service providers, is that they are scalable every time when you need them because their payment model is pay-as-you-go."
"The entire solution is very customizable and you are able to add many functionalities."
"The process and the workflows are amazing."
"Salesforce is a phenomenal application. It's very diverse."
"There is very good documentation available and Salesforce offers good communication with its clients. It's very user-friendly and has a system that is easy to learn."
"The keyword search helps me in finding stuff quickly. So, I don't have to click around a lot."
"Scalability to configure and integrate."
"The most valuable feature is ease of use."
"Its stability, performance, and usability are most valuable."
"I would like to see a more user-friendly deployment process in the next release of this solution."
"There is not a lot of support for this solution, which is something that needs to be improved."
"Normally, for any cloud, we get a lot of information on the web, but that is missing in the case of IBM Public Cloud. We need some technical support documents. That is the only thing missing in IBM Public Cloud."
"They do not have a very good virtual network implemented, and the VPC is the most important feature that needs to be improved."
"The solution’s pricing could be improved."
"They could improve on customizing reporting capabilities."
"The product should offer more computing, similar to Amazon."
"The solution needs to be more autonomous. It should let the DL go to allow for more jobs on the cloud. It could have a better interface as well."
"This platform is indeed on the expensive side."
"Salesforce also did not integrate well with some of the other systems that we had."
"The reporting functionality is not very intuitive."
"If you have resellers or distributors, you just need to figure out a way to set up the system in the backend. Since every company is different, it takes a little bit of time to figure that out."
"It may be slow, but that is relative. When compared to Siebel CRM, which was large, clunky, and extremely slow, Salesforce seemed fast to me."
"They should provide access to data quality tips and tricks to make it better."
"It could have a lot more customization options in terms of fonts and reports. There should be an even lighter version with just two or three fields. It could be a bit more light if the field guys want to use it on a mobile phone on the road. For deploying it for CRM, maybe we can have our customer database, project funnels, and projects to help us in managing our supply chain business."
"In Salesforce, every customer is unique and it's not possible to bundle them together effectively if they are from the same company or move companies, et cetera."
IBM Public Cloud is ranked 9th in PaaS Clouds with 16 reviews while Salesforce Platform is ranked 8th in PaaS Clouds with 80 reviews. IBM Public Cloud is rated 8.0, while Salesforce Platform is rated 8.2. The top reviewer of IBM Public Cloud writes "Reliable, easy to set up, and has helpful support". On the other hand, the top reviewer of Salesforce Platform writes "Reliable with good reporting and custom dashboards". IBM Public Cloud is most compared with Microsoft Azure, Amazon AWS, Oracle Cloud Infrastructure (OCI), Google Cloud and Heroku, whereas Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Microsoft Azure, Appian and ServiceNow. See our IBM Public Cloud vs. Salesforce Platform report.
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