We performed a comparison between IBM Security QRadar and LogRhythm SIEM based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: IBM Security QRadar users say the solution provides extensive information and helpful leads for locating pertinent data. Users praised LogRhythm SIEM for its user-friendly centralized dashboard, strong integration capabilities, and event-filtering capabilities. QRadar stands out with its comprehensive network visibility and strong SIEM capabilities. IBM Security QRadar could improve its rule deployment and lower its false positive rate. Users would also like expanded storage capacity, streamlined user management, and a more mature architecture. LogRhythm users requested expanded log storage, better load balancing, and streamlined search capabilities.
Service and Support: Some customers of IBM Security QRadar have had trouble connecting with knowledgeable support staff and experienced delayed responses. LogRhythm SIEM was generally praised for its helpful and knowledgeable support, although there have been occasional delays and knowledge problems.
Ease of Deployment: IBM Security QRadar's initial setup can be complex for users without expertise, and the difficulty may vary depending on the size of the data set. Small or medium-sized companies generally find LogRhythm SIEM's setup to be straightforward. However, it is more time-consuming and complex for enterprise deployments involving multiple components or vendors, and users often require assistance from professional services or LogRhythm-certified engineers.
Pricing: IBM Security QRadar can be costly because users need to buy new hardware to upgrade. LogRhythm SIEM’s license typically includes all elements. However, enterprise customers may encounter complexities related to additional features and add-ons.
ROI: IBM Security QRadar delivers a high return on investment, improving security through its advanced user behavior analytics. LogRhythm SIEM has proven to be highly valuable, delivering a significant ROI by reducing the mean time to detect and respond.
Comparison Results: Our users prefer LogRhythm SIEM over IBM QRadar. Users value LogRhythm SIEM for its seamless integration, effective log correlation, and efficient event filtering. LogRhythm SIEM yields a solid return on investment and offers stellar customer service. Customers find LogRhythm SIEM's pricing and licensing competitive, making it a more affordable option for those with budget constraints.
"We’ve got process improvement that's happened across multiple different fronts within the organization, within our IT organization based on this tool being in place."
"Sentinel also enables you to ingest data from your entire ecosystem and not just from the Microsoft ecosystem. It can receive data from third-party vendors' products such firewalls, network devices, and antivirus solutions. It's not only a Microsoft solution, it's for everything."
"Sentinel's most important feature is the ability to centralize all the logs in one place. There's no need to search multiple systems for information."
"It's easy to use. It's a very good product. It can easily ingest data from anywhere. It has an easily understandable language to perform actions."
"The automation rules and playbooks are the most useful that I've seen. A number of other places segregate the automation and playbook as separate tools, whereas Microsoft is a SIEM and SOAR tool in one."
"The main benefit is the ease of integration."
"Investigations are something really remarkable. We can drill down right to the raw logs by running different queries and getting those on the console itself."
"We have no complaints about the features or functionality."
"IBM QRadar Advisor with Watson is a stable solution."
"Network-Based Anomaly Detection (NBAD): Using NetFlow, JFlow, SFlow, or QFlow (all 7 layers), offenses are detected as a response when a rule is triggered."
"What I like about IBM QRadar User Behavior Analytics is that it uses machine learning algorithms to generate risk scoring for the user activity. I also like that it syncs with our Active Directory users, so it really has full coverage for all users in our environment."
"The monitoring and dashboards are great."
"It is a pretty solid product for the type that it is representing. It is a CM solution as compared to Splunk or ArcSight from HP. It is also user friendly. It comes with some internal AI as well, in which it automatically maps multiple lots from unrelated devices and makes a smart decision to link them back and create an offense based on that. It is a smart tool."
"I have found visibility very helpful for analytics."
"This console gives you the entire view, which makes life easier and allows you to take precautionary measures."
"The most valuable features would have to be the products' ability to customize vulnerability management settings."
"It's positively affected our overall rate of efficiency."
"Compliance reporting is another great feature of this product. It has built in reports right out of the box."
"We take in around 750 million logs a day. We have a lot of products and that would be a lot of different panes of glass that we would have to look through otherwise. By centralizing, we can triage and take steps much more quickly than if we tried to man that many interfaces that come with the products."
"The alarm functions have helped us cut down on the manual work. They bubble things up to us instead of our having to go look for stuff. Also, from an operational perspective, day to day, the Case Management functions are really useful for us. They allow us to track what we see in the incidents that we have."
"The ability to investigate a particular period of time where you can analyze logs is its most valuable feature."
"We use this solution to examine disparate log sources and provide a cohesive method to search for anomalous behavior."
"Overall effectiveness is very good. I like how it is oriented to both analysts and technical support people. It's easily adopted by end users as much as by technologists."
"The GUI is very intuitive and the solution has good integration."
"There is a wider thing called Jupyter Notebooks, which is around the automation side of things. It would be good if there are playbooks that you can utilize without having to have the developer experience to do it in-house. Microsoft could provide more playbooks or more Jupyter Notebooks around MITRE ATT&CK Framework."
"I would like to be able to monitor applications outside of the Azure Cloud."
"There are certain delays. For example, if an alert has been rated on Microsoft Defender for Endpoint, it might take up to an hour for that alert to reach Sentinel. This should ideally take no more than one or two seconds."
"We do see continuous improvement all the time, however, I haven't got a specific feature that is lacking or not well designed."
"Sentinel's alerts and notifications are not fully optimized for mobile devices. The overall reporting and the analytics processes for the end user should also be improved. Also, the compatibility and availability of data sources and reports are not always perfect."
"We'd like to see more connectors."
"If I can use Sentinel offline at home and use it on a local network, it would be great. I'm not sure if I can use Sentinel offline versus the tools I have."
"The solution could be more user-friendly; some query languages are required to operate it."
"The architecture could be improved. I got stuck for a long time trying to understand the architecture, as it is quite challenging."
"You can scale IBM QRadar User Behavior Analytics, but it has room for improvement."
"The API integration for AD is a problem when it comes to vulnerability management. If you want to incorporate multiple factor authentication it becomes a problem with the AD. It doesn't integrate well. That needs to be improved."
"It would be better if it were more stable and more secure. The price for maintenance could be better. It's too high. In the next release, I think they should focus on the price and the operation."
"We have had problems with networking."
"IBM QRadar has a margin for development, for out-of-the-box use cases. It can be enhanced with better support and automate the use cases for that."
"Right now, if you look at the compatibility, if you need to deploy QRadar in a physical appliance you have only two choices of server, their own or a Lenovo server. In today's world, you cannot keep something tied to such a big brand. Clients want to be able to use whatever type of server they want."
"A lot of information that we receive for the devices is IP-based, but it would help if we could have a default dashboard in which we can add more details about the assets for which we are receiving the information. For example, if it is a Windows or Linux device, we only get the IP for that particular device. We don't really get the name and other details of that particular device. For that, you have to drill down into your own asset management system. It would be good to have a place where we can probably add this information so that we don't have to look into other tools."
"Scalability misses the mark sometimes, especially when you have an integrated disaster recovery built into the solution."
"I have Windows administrators who will remove the agent when they think that that's what's fouling up their upgrade or their install or their reconfiguration, etc. The first thing they do is to turn off the antivirus, turn down the firewall, and take off anything else. They don't realize that the LogRhythm agent is just sitting there monitoring. Most antivirus products have application protection features built-in where, if I'm an admin on a box, I can't uninstall antivirus. I need to have to the antivirus admin password to do that."
"When we originally got LogRhythm, their tech support was fantastic, and I loved them. Now, we don't quite get as quick of a response. I've been disappointed in the more recent tech support. When you call in, they'll say that they will get you somebody, and you'll finally get someone who will contact you back a day or so later. Whereas before, I would get help right away."
"The web and on-premise console interface should be the same instead of having a separate engine for each."
"Technical support could use a little work in the terms of responding back. The feedback that we received is they do need a little more staff."
"Move it to Linux. I would like to see it get off the SQL Server."
"Better integration with different services is needed, as there are quite a few platforms that we use that don't integrate very smoothly with LogRhythm."
"The product's stability needs improvement."
IBM Security QRadar is ranked 6th in Log Management with 198 reviews while LogRhythm SIEM is ranked 7th in Log Management with 166 reviews. IBM Security QRadar is rated 8.0, while LogRhythm SIEM is rated 8.4. The top reviewer of IBM Security QRadar writes "A highly stable and scalable solution that provides good technical support". On the other hand, the top reviewer of LogRhythm SIEM writes "The solution reduced our investigation time from days to hours and assists in managing our workflows". IBM Security QRadar is most compared with Splunk Enterprise Security, Wazuh, Elastic Security, Fortinet FortiSIEM and Sentinel, whereas LogRhythm SIEM is most compared with Splunk Enterprise Security, Wazuh, Fortinet FortiSIEM, LogRhythm Axon and Elastic Security. See our IBM Security QRadar vs. LogRhythm SIEM report.
See our list of best Log Management vendors and best Security Information and Event Management (SIEM) vendors.
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