We performed a comparison between IBM Security QRadar and LogRhythm SIEM based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: IBM Security QRadar users say the solution provides extensive information and helpful leads for locating pertinent data. Users praised LogRhythm SIEM for its user-friendly centralized dashboard, strong integration capabilities, and event-filtering capabilities. QRadar stands out with its comprehensive network visibility and strong SIEM capabilities. IBM Security QRadar could improve its rule deployment and lower its false positive rate. Users would also like expanded storage capacity, streamlined user management, and a more mature architecture. LogRhythm users requested expanded log storage, better load balancing, and streamlined search capabilities.
Service and Support: Some customers of IBM Security QRadar have had trouble connecting with knowledgeable support staff and experienced delayed responses. LogRhythm SIEM was generally praised for its helpful and knowledgeable support, although there have been occasional delays and knowledge problems.
Ease of Deployment: IBM Security QRadar's initial setup can be complex for users without expertise, and the difficulty may vary depending on the size of the data set. Small or medium-sized companies generally find LogRhythm SIEM's setup to be straightforward. However, it is more time-consuming and complex for enterprise deployments involving multiple components or vendors, and users often require assistance from professional services or LogRhythm-certified engineers.
Pricing: IBM Security QRadar can be costly because users need to buy new hardware to upgrade. LogRhythm SIEM’s license typically includes all elements. However, enterprise customers may encounter complexities related to additional features and add-ons.
ROI: IBM Security QRadar delivers a high return on investment, improving security through its advanced user behavior analytics. LogRhythm SIEM has proven to be highly valuable, delivering a significant ROI by reducing the mean time to detect and respond.
Comparison Results: Our users prefer LogRhythm SIEM over IBM QRadar. Users value LogRhythm SIEM for its seamless integration, effective log correlation, and efficient event filtering. LogRhythm SIEM yields a solid return on investment and offers stellar customer service. Customers find LogRhythm SIEM's pricing and licensing competitive, making it a more affordable option for those with budget constraints.
"Mainly, this is a cloud-native product. So, there are zero concerns about managing the whole infrastructure on-premises."
"The most valuable feature is the UEBA. It's very easy for a security operations analyst. It has a one-touch analysis where you can search for a particular entity, and you can get a complete overview of that entity or user."
"The AI and ML of Azure Sentinel are valuable. We can use machine learning models at the tenant level and within Office 365 and Microsoft stack. We don't need to depend upon any other connectors. It automatically provisions the native Microsoft products."
"It is quite efficient. It helps our clients in identifying their security issues and respond quickly. Our clients want to automate incident response and all those things."
"It has a lot of great features."
"The machine learning and artificial intelligence on offer are great."
"The AI capability is one of the main features of the solution because I believe that in the market, there are few solutions that are providing security solutions based on AI and machine learning."
"Native integration with Microsoft security products or other Microsoft software is also crucial. For example, we can integrate Sentinel with Office 365 with one click. Other integrations aren't as easy. Sometimes, we have to do it manually."
"The most valuable thing about QRadar is that you have a single window into your network, SIEM, network flows, and risk management of your assets. If you use Splunk, for instance, then you still need a full packet capture solution, whereas the full packet capture solution is integrated within QRadar. Its application ecosystem makes it very powerful in terms of doing analysis."
"I like that it's easy to use and the performance is good."
"The product can scale."
"Most valuable features include the granularity of information."
"The most valuable feature is user behavior analytics (UBA)."
"The product provides a complete platform for ingesting the log, doing the correlations and handling the runtime."
"Technical support is good overall."
"The most valuable feature is the QRadar Vulnerability Manager which provides vulnerability scans. In addition, I like the way QRadar generates alerts."
"Its benefits are broad. The solution isn't necessarily made to do any one thing, but it can do anything you tell it to. It is able to tackle any different type or size of job."
"The major feature of this solution is its easy configuration which helps different team members to work on it effectively. This kind of feature is not available in other solutions because of a request for specialised schemes for configuration report extraction and searching. Another feature that I really admire is the significant improvement in the compliance in the auditing process by the solution. Our organisation-specific complaints require where the mailbox data needs to be forwarded, stored and searchable for a certain time period. This solution categorises data based on different types, which include cold, warm and hot data. These features allow faster and easier extraction of any data even if the event was occurring several years ago. I also like other features, especially user behaviour analysis and automation. If suddenly someone accesses your side or an unusual traffic is recorded from a user the solution flags it very effectively."
"It's very easy to create the correlation rules with LogRhythm, and there are some advanced features like SIEM and UEBA, which are also very valuable."
"I would rate the product a ten out of ten. The solution is very user-friendly and straightforward. The tool's report customization is interesting."
"It seems like it will scale easily with the way our environment is set up."
"We have seen a massive increase in the amount of data that we can collect, the type of things that we can see, the way we can look at logs, the way we can get alerts, and the way can create our own customer roles, which has allowed us to customize the work in our environment."
"The most valuable features would be the automation, reporting, and the support."
"Technical support is very helpful and responsive."
"They could use some kind of workbook. There is some limitation doing the editing and creating the workbook."
"Its documentation is not so simple. It is easy for somebody who is Microsoft certified or more closely attached to Microsoft solutions. It is not easy for those who are working on open-source platforms. There isn't a central point where everything is documented, and there is no specific training or certification."
"I would like to see more AI used in processes."
"If I can use Sentinel offline at home and use it on a local network, it would be great. I'm not sure if I can use Sentinel offline versus the tools I have."
"Not all information shows up in Sentinel. Sometimes there are items provided in 365 and if you looked in Sentinel you would not see them and therefore think they do not exist. There can be discrepancies between Microsoft tools."
"They need to work with other security vendors. For example, we replaced our email gateway with Symantec, but we couldn't collect these logs with Azure Sentinel. Instead of collecting these logs with Azure Sentinel, we are collecting them on Qradar. We couldn't do it with Sentinel, which is a problem for us."
"Sentinel provides decent visibility, but it's sometimes a little cumbersome to get to the information I want because there is so much information. I would also like to see more seamless integration between Sentinel and third-party security products."
"We'd like also a better ticketing system, which is older."
"There are reports that I would like to generate that are either not included, or I cannot find."
"It needs more resilience and functionality."
"The product is good, but one feature they should have is an Elasticsearch. Currently, in QRadar, there are no Elasticsearch criteria."
"There should be more opportunity for community kind of distribution where, for example, if there was a zero-day threat targeting companies."
"IBM QRadar User Behavior Analytics could improve machine learning use cases because they are limited and most of the use cases are rule-based. They should develop more use cases, such as in Securonix or Exabeam because they will detect a threat. Using machine learning is mainly on the correlation rules, but if you think about Exabeam or Securonix, they detect using machine learning or machine learning-based algorithms."
"I would like for Yara to be supported by all components."
"I would like for them to develop a detection management solution. It does not have a detecting management solution in it, you have to buy it as it is, on top of the extended solution."
"The implementation and configuration are not easy."
"My biggest issue - I know that they say they're doing it - is that the API-building is extremely important. They keep saying it's coming, it's coming. It's not coming fast enough. I don't care if they need to double their team size to get it out there quicker, the world is already in the cloud and we can't monitor it. That's a big problem for us. My boss keeps coming to me about it. That's an issue."
"The software needs to work on its pricing."
"The log storage capacity should be increased."
"LogRhythm NextGen SIEM could improve by adding more applications for the banking sector. There are not any custom applications at this time."
"The user interface needs improvement. The more the user can slide around and know what's going on, the better it will be."
"It is a product that is very hard to use."
"Better integration with different services is needed, as there are quite a few platforms that we use that don't integrate very smoothly with LogRhythm."
"We have gone through a few versions which has caused a lot of instability. We have logged a lot of hours with professional services."
IBM Security QRadar is ranked 6th in Log Management with 198 reviews while LogRhythm SIEM is ranked 7th in Log Management with 166 reviews. IBM Security QRadar is rated 8.0, while LogRhythm SIEM is rated 8.4. The top reviewer of IBM Security QRadar writes "A highly stable and scalable solution that provides good technical support". On the other hand, the top reviewer of LogRhythm SIEM writes "The solution reduced our investigation time from days to hours and assists in managing our workflows". IBM Security QRadar is most compared with Splunk Enterprise Security, Wazuh, Elastic Security, Fortinet FortiSIEM and Sentinel, whereas LogRhythm SIEM is most compared with Splunk Enterprise Security, Wazuh, Fortinet FortiSIEM, LogRhythm Axon and Elastic Security. See our IBM Security QRadar vs. LogRhythm SIEM report.
See our list of best Log Management vendors and best Security Information and Event Management (SIEM) vendors.
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