We performed a comparison between IBM Security QRadar and LogRhythm SIEM based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: IBM Security QRadar users say the solution provides extensive information and helpful leads for locating pertinent data. Users praised LogRhythm SIEM for its user-friendly centralized dashboard, strong integration capabilities, and event-filtering capabilities. QRadar stands out with its comprehensive network visibility and strong SIEM capabilities. IBM Security QRadar could improve its rule deployment and lower its false positive rate. Users would also like expanded storage capacity, streamlined user management, and a more mature architecture. LogRhythm users requested expanded log storage, better load balancing, and streamlined search capabilities.
Service and Support: Some customers of IBM Security QRadar have had trouble connecting with knowledgeable support staff and experienced delayed responses. LogRhythm SIEM was generally praised for its helpful and knowledgeable support, although there have been occasional delays and knowledge problems.
Ease of Deployment: IBM Security QRadar's initial setup can be complex for users without expertise, and the difficulty may vary depending on the size of the data set. Small or medium-sized companies generally find LogRhythm SIEM's setup to be straightforward. However, it is more time-consuming and complex for enterprise deployments involving multiple components or vendors, and users often require assistance from professional services or LogRhythm-certified engineers.
Pricing: IBM Security QRadar can be costly because users need to buy new hardware to upgrade. LogRhythm SIEM’s license typically includes all elements. However, enterprise customers may encounter complexities related to additional features and add-ons.
ROI: IBM Security QRadar delivers a high return on investment, improving security through its advanced user behavior analytics. LogRhythm SIEM has proven to be highly valuable, delivering a significant ROI by reducing the mean time to detect and respond.
Comparison Results: Our users prefer LogRhythm SIEM over IBM QRadar. Users value LogRhythm SIEM for its seamless integration, effective log correlation, and efficient event filtering. LogRhythm SIEM yields a solid return on investment and offers stellar customer service. Customers find LogRhythm SIEM's pricing and licensing competitive, making it a more affordable option for those with budget constraints.
"What is most useful, is that it has a good connection to the Microsoft ecosystem, and I think that's the key part."
"The most valuable feature is the performance because unlike legacy SIEMs that were on-premises, it does not require as much maintenance."
"Previously, it was a little bit difficult to find where an incident came from, including which IP address and which country. So in Sentinel, it's very easy to find where the incident came from since we can easily get the information from the dashboard, after which we take action quickly."
"We are able to deploy within half an hour and we only require one person to complete the implementation."
"It is always correlating to IOCs for normal attacks, using Azure-related resources. For example, if any illegitimate IP starts unusual activity on our Azure firewall, then it automatically generates an alarm for us."
"The in-built SOAR of Sentinel is valuable. Kusto Query Language is also valuable for the ease of writing queries and ease of getting insights from the logs. Schedule-based queries within Sentinel are also valuable. I found these three features most useful for my projects."
"It has a lot of great features."
"The data connectors that Microsoft Sentinel provides are easy to integrate when we work with a Microsoft agent."
"What I like the most about it is that you can very easily install and configure it. As compared to other SIEM solutions, for which you need to know and do a lot more to prepare your SIEM environment, QRadar is much simpler to install and configure. There are various options in the Admin console. In the Admin tab, you can design dashboards and view various graphs. It has a lot of attractive features, and you don't need to configure everything on your own."
"Providing real-time visibility for threat detection and prioritization - QRadar SIEM provides contextual and actionable surveillance across the entire IT infrastructure."
"The tool's most valuable feature is log source management. It enables us to connect to various log sources, including content, authentications, or other customized integrations. These integrations can be tailored for use with other platforms that don’t already have built-in IBM add-ons."
"The event collector, flow collector, PCAP and SOAR are valuable."
"On the back-end, Watson helps me figure out an exact problem, sometimes giving me the result."
"The solution can scale."
"I have found the most important features to be the flexibility, tech framework, and disk manager."
"We get events and make the correlation, or rules. In IBM, we can implement our customer's rules. We can have very clear status threats and severity of antigens."
"Its ability to work with all different sorts of log sources has been extremely valuable."
"The artificial intelligence engine."
"This solution has improved our organization in many different ways. The biggest benefit is being able to view all information in one dashboard instead of having to look at several different applications and dashboards. I can see information across our entire environment and every aspect of our network."
"I have found the Advanced Intelligence Engine has provided the most value to us because we can customize alarms based on our requirements and have created hundreds of alarms that notify different people for different scenarios."
"The most valuable feature of LogRhythm for me is the ability to correlate logs throughout many different log sources."
"The initial setup process is very user-friendly."
"I like LogRhythm's ease of use. The solution has improved compared to previous versions. It had many issues before, like integration, the console, creating reports, false positives, etc. The AI engine has made it stronger in the latest version."
"The Web Console is my favorite. It enables me, at a glance, to see the health of the environments."
"The solution could improve the playbooks."
"Sentinel's reporting is complex and can be more user-friendly."
"There is a wider thing called Jupyter Notebooks, which is around the automation side of things. It would be good if there are playbooks that you can utilize without having to have the developer experience to do it in-house. Microsoft could provide more playbooks or more Jupyter Notebooks around MITRE ATT&CK Framework."
"We are invoiced according to the amount of data generated within each log."
"The solution could be more user-friendly; some query languages are required to operate it."
"If Sentinel had a graphical user interface, it would be easier to use. I would also like it to be more customizable."
"At the network level, there is a limitation in integrating some of the switches or routers with Microsoft Sentinel. Currently, SPAN traffic monitoring is not available in Microsoft Sentinel. I have heard that it is available in Defender for Identity, which is a different product. It would be good if LAN traffic monitoring or SPAN traffic monitoring is available in Microsoft Sentinel. It would add a lot of value. It is available in some of the competitor products in the market."
"The built-in SOAR is not really good out-of-the-box. The SOAR relies on logic apps and you almost need to have some kind of developer background to be able to make these logic apps. Most security people cannot develop anything..."
"The initial setup requires that you have somebody with the proper skill set, and it would help if the configuration were easier."
"They should provide more manual examples online so that I can learn it myself."
"The architecture could be improved. I got stuck for a long time trying to understand the architecture, as it is quite challenging."
"While the interface is easy to use, it could be a little more responsive."
"The only challenge with products like IBM is the EPS. You just have to be really on the events per second, as that's where the cost factor becomes a huge issue."
"The product is good, but one feature they should have is an Elasticsearch. Currently, in QRadar, there are no Elasticsearch criteria."
"QRadar needs to be more specialized, along the lines of what other SIEM solutions are."
"Whenever we are upgrading or installing any type of patch, at that time we have some delays."
"I don't think the cloud model in LogRhythm is developed enough."
"The solution is likely not the best option for a smaller organization."
"We've had issues with scaling and local support."
"The reporting on the dashboard should be improved from a management perspective. It would be helpful if they adjusted the colors and the presentation to make things clearer and easier to read."
"LogRhythm NextGen SIEM is currently based only on the Windows platform. This means that some of our customers have to purchase a Windows license elsewhere. If LogRhythm can move to a Linux platform or a proprietary platform, it would be very helpful."
"We have run into problems with stability going through upgrade processes. Recently, we have been on the front edge of the upgrade path. When that happens we tend to run into issues either with certain functionality not working after the upgrades or stability issues because of the upgrades."
"I have Windows administrators who will remove the agent when they think that that's what's fouling up their upgrade or their install or their reconfiguration, etc. The first thing they do is to turn off the antivirus, turn down the firewall, and take off anything else. They don't realize that the LogRhythm agent is just sitting there monitoring. Most antivirus products have application protection features built-in where, if I'm an admin on a box, I can't uninstall antivirus. I need to have to the antivirus admin password to do that."
"My biggest complaint is documentation. Everyone tells me, "We have documentation on the Community site." I have searched for different types of documentation on numerous occasions, and it might be there, but it's not easily findable."
IBM Security QRadar is ranked 6th in Log Management with 198 reviews while LogRhythm SIEM is ranked 7th in Log Management with 166 reviews. IBM Security QRadar is rated 8.0, while LogRhythm SIEM is rated 8.4. The top reviewer of IBM Security QRadar writes "A highly stable and scalable solution that provides good technical support". On the other hand, the top reviewer of LogRhythm SIEM writes "The solution reduced our investigation time from days to hours and assists in managing our workflows". IBM Security QRadar is most compared with Splunk Enterprise Security, Wazuh, Elastic Security, Fortinet FortiSIEM and Sentinel, whereas LogRhythm SIEM is most compared with Splunk Enterprise Security, Wazuh, Fortinet FortiSIEM, LogRhythm Axon and Elastic Security. See our IBM Security QRadar vs. LogRhythm SIEM report.
See our list of best Log Management vendors and best Security Information and Event Management (SIEM) vendors.
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