We performed a comparison between IBM Resilient and VMware Carbon Black Cloud based on real PeerSpot user reviews.
Find out in this report how the two Security Incident Response solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."As a whole, the product is stable...Technical support is very good."
"The solution is very easy to use."
"The solution is easy to use."
"It's really simple and has a flexible interface."
"The solution is reliable in our usage."
"IBM Resilient is scalable."
"The initial setup of IBM Resilient is not that complex since my company already has a support license that we use internally. In general, the product's deployment phase is not that complex."
"Its flexibility is the most valuable."
"The ability to isolate an endpoint with only the host name and a click of a button is a major time saver."
"The ability to quickly isolate a system from the network, while still being able to perform some forensics and mitigation work remotely, was of great value to us since we had many mobile and distributed systems."
"The market information they gather from the community is really good. Their configuration capabilities are good."
"We are able to remotely isolate exploited endpoints in seconds and perform a live deep dive of any endpoint into its running processes (as necessary) without the need for extra scripts."
"The enhanced logging and data analysis of the incident response and investigation components allowed us to quickly identify and resolve security issues before they could spread."
"The most valuable feature is its ability to seek out abnormal activity and to create alerts."
"The detection response and quarantining are very good features."
"They're highly stable in comparison with other solutions I have."
"There are shortcomings with IBM Resilient's technical support team that can be considered for improvement in the future."
"The ability to analyze incidents needs to be improved in the solution."
"The response time of the support is an area of concern where improvements are required."
"Its price needs improvement."
"The integration could be improved so that it is easy to integrate with other solutions."
"IBM Resilient could integrate better with my tools."
"What could make IBM Resilient better is if IBM increased the number of built-in integrations with different products from other vendors or third-party products."
"The product needs a bit more development."
"The solution needs to simplify the process of adding custom watchlists, as well as embrace YARA for rule creation."
"The solution's support could be improved."
"The support team of Carbon Black CB Response needs improvement. At present, they need a lot of information. Then they give you an answer that they already gave you. You tell them it didn't work, and then they take a long time."
"One area for improvement is the maturity of its vulnerability features."
"The dashboard should be more user-friendly."
"It's not highly available, so you have to have a core server. If the primary server goes down, you need a new one. It's not available at the same time, however. It's not automatically swapped from one server to another."
"The threat intelligence feed could use some fine tweaking."
"Setup is incredibly complex and poorly documented. Every time an upgrade was needed we would need to engage Professional Services for troubleshooting help. Certificates and web services proved to be the most significant sticking points. Since the product runs on a Linux platform, perhaps having staff with more Linux experience could have alleviated some difficulty."
IBM Resilient is ranked 4th in Security Incident Response with 17 reviews while VMware Carbon Black Cloud is ranked 2nd in Security Incident Response with 18 reviews. IBM Resilient is rated 7.6, while VMware Carbon Black Cloud is rated 8.4. The top reviewer of IBM Resilient writes "Simple deployment, scalable, but lacking third-party solution compatibility ". On the other hand, the top reviewer of VMware Carbon Black Cloud writes " Shows promise for endpoint detection and response, with room for improvement in complexity and pricing ". IBM Resilient is most compared with Palo Alto Networks Cortex XSOAR, Splunk SOAR, ServiceNow Security Operations, Fortinet FortiSOAR and Microsoft Sentinel, whereas VMware Carbon Black Cloud is most compared with VMware Carbon Black Endpoint, Fidelis Elevate, Palo Alto Networks Cortex XSOAR, Splunk SOAR and Rapid7 InsightIDR. See our IBM Resilient vs. VMware Carbon Black Cloud report.
See our list of best Security Incident Response vendors.
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