We performed a comparison between IBM Security QRadar and Secureworks Taegis XDR based on real PeerSpot user reviews.
Find out in this report how the two Extended Detection and Response (XDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Microsoft 365 Defender is simple to upgrade."
"Many people don't realize that Microsoft Azure, Exchange Online, and the security and compliance portal all sync together. For instance, within the Azure portal you can set security restrictions and policies to help secure your tenants... The good part of it is that these products have already been integrated. When you sign on as an admin you have global admin rights and that gives you access to all these features."
"The attack simulation is excellent; initially, this feature wasn't very robust, but Microsoft improved what we could achieve with it. We can now customize our practice phishing emails and include our company logo, for example. Attack simulation also helps integrate with third-party solutions where applicable and provides an overview of our security architecture through testing. The summary includes areas for improvement in our protection and what steps we need to take to get there."
"The product is very easy to use."
"We are able to consolidate licences and make use of many Microsoft products using this solution. If we have any Microsoft customers, we encourage them to use this solution for enterprise defence."
"It's a very scalable tool that can be used in a very small environment or in a very large environment. Everything can be managed from a simple dashboard and can be scaled up or down depending on the customer's environment."
"The most valuable feature depends on the scenario. For compliance, I like Microsoft Purview Information Protection and Data Loss Prevention. Sentinel is the most helpful feature for security. 365 Defender helps us prioritize threats across an enterprise. It's a crucial feature for the managed services team."
"The most valuable feature of the solution stems from the fact that Microsoft Defender XDR is easy to integrate with other Microsoft platforms or products."
"The QNI feature is the one I am very interested in, and I have also been interested in Watson. From the log analysis and the security perspective, we are able to dive deep into any of the logs and anomalies."
"Due to the skills shortage, we are able to use it from the standpoint of bringing in a lower level employee or a person who may not have security knowledge."
"I have found IBM QRadar to be scalable."
"The best part of this solution is having a third-party SOC."
"I think it's a very stable product that provides much more visibility than the other product."
"The features that I have found most valuable are that it is very stable, easy to get going, and easy to manage. It is also easy to review all incidents."
"What we like about QRadar and the models that IBM has, is it can go from a small-to-medium enterprise to a larger organization, and it gives you the same value."
"When it comes to QRadar, they can do the correlation and not only in networks but also endpoints. This is one of the good features that we have noticed."
"It's a complete solution package."
"The initial setup was straightforward."
"The support from Microsoft could improve. There are times I have to wait for a response from a qualified specialist."
"Offboarding latency should be reduced. Even after a device has been successfully offboarded using a particular offboarding script, it still shows up as onboarded."
"There are still some components, such as vulnerability management within the vendor product, where improved integration would be beneficial."
"Support is hit or miss. Microsoft wants you to buy premium support contracts. Though they call themselves professional support, it's almost like throwing questions into a black hole. You get an answer, but it's never helpful."
"Just like in any solution, the price can always be cheaper."
"This solution could be improved if it included features such as those offered by Malwarebytes."
"Defender XDR could provide recommendations for threat-hunting queries. Some people do not know how to write an advanced threat query, so we need to spend time training them."
"It would be beneficial to have a more seamless experience with everything consolidated in one place, particularly when dealing with aspects related to the Exchange console."
"This solution is on-premise and many customers are moving to the cloud base solution."
"It would be good if the program allowed certain profiles to only see certain customer information."
"IBM QRadar has outdated technology, and this is its area for improvement. When you try to implement an analytic expression, it's not updated. The solution doesn't support newer technologies, and it doesn't update regularly. For example, around the world, others implement new technologies, while IBM updates later than others."
"The price of IBM Security QRadar is an area of concern where improvements are required."
"The solution is difficult to understand in the beginning and has complex management configurations that can be improved."
"Technical support really needs to be improved. Right now, they aren't where they need to be at all."
"Solution has too many menus that require going to two or three sub-monitors to enter the QRadar."
"The user interface and configurability of IBM QRadar User Behavior Analytics can be improved. It has a lot of pre-configured settings and not many things can be changed. It also needs more integrations. Currently, User Behavior Analytics is integrated only with IBM QRadar. It could have deeper integrations. It can also have more complicated scoring models. Currently, it has a very simple linear scoring model for users."
"The pricing could be improved."
"We found limitations in the XDR's detections, lacking the ability to create customized detection and log parsing rules."
IBM Security QRadar is ranked 11th in Extended Detection and Response (XDR) with 198 reviews while Secureworks Taegis XDR is ranked 28th in Extended Detection and Response (XDR) with 2 reviews. IBM Security QRadar is rated 8.0, while Secureworks Taegis XDR is rated 6.0. The top reviewer of IBM Security QRadar writes "A highly stable and scalable solution that provides good technical support". On the other hand, the top reviewer of Secureworks Taegis XDR writes " It's a complete solution package". IBM Security QRadar is most compared with Splunk Enterprise Security, Microsoft Sentinel, Wazuh, LogRhythm SIEM and Elastic Security, whereas Secureworks Taegis XDR is most compared with Cortex XDR by Palo Alto Networks, Wazuh, CrowdStrike Falcon, Microsoft Defender for Cloud and LogRhythm UEBA. See our IBM Security QRadar vs. Secureworks Taegis XDR report.
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