We performed a comparison between IBM Tivoli Business Service Manager and SCOM based on real PeerSpot user reviews.
Find out what your peers are saying about BMC, ServiceNow, Microsoft and others in Event Monitoring."The most valuable feature of this solution is the efficiency."
"It works better than other products I’ve used – namely SolarWinds, which is cumbersome and error prone for web app monitoring. SCOM is not."
"This solution helps our application teams by allowing them to drill further into issues and perform a root cause analysis."
"I enjoy its integration with the Microsoft Active Directory functions, which means users, computers, or other group policies can connect with Windows Active Directory."
"The advantages of SCOM are that it is definitely user friendly and a more appropriate solution for what we need."
"The product’s auto-remediation feature helps with automation."
"The most valuable features in SCOM are Azure monitoring and integration with Azure Monitor for monitoring Azure-hosted servers from SCOM on-premises."
"The most valuable feature of SCOM is the capability of using classes within your management pack development."
"It's easy to use."
"This application should be made easier to use because it usually needs training and it is not easy to operate."
"The interface is a little bit cumbersome and certain actions could be simplified."
"The solution can be improved by expanding to cloud usage."
"There are some negative points about this product. Sometimes, the capabilities of the software don't appear, and you can't directly see the results. You have to wait for a long period to refresh the policy to push it to the software or other patches."
"They can focus more on cloud monitoring instead of on-premise monitoring. We should be able to monitor cloud-related applications. They can include this feature in the next release. If it is in the cloud, we can have scalability by using Kubernetes. The container is containerized, packaged, and managed using Kubernetes. This feature is not there in SCOM. Going forward, if they can focus on that, it will be great."
"Stability and some performance issues exist and they need improvement."
"I would like to better be able to monitor Oracle processes."
"I would like to see more standard libraries for the market solutions, out of the box, that you don't need to do a lot of work on."
"I would like to see them improve their network monitoring."
Earn 20 points
IBM Tivoli Business Service Manager is ranked 15th in Event Monitoring while SCOM is ranked 3rd in Event Monitoring with 77 reviews. IBM Tivoli Business Service Manager is rated 7.6, while SCOM is rated 7.8. The top reviewer of IBM Tivoli Business Service Manager writes "The most valuable feature for my team is the ability to taken event feeds from all/any source tool and put them in a single pane of glass. It's being replaced for our work by another Tivoli tool". On the other hand, the top reviewer of SCOM writes "Has a good reporting engine, but its monitoring of the cloud-based environment could be improved". IBM Tivoli Business Service Manager is most compared with , whereas SCOM is most compared with Dynatrace, Zabbix, Datadog, Nagios XI and AppDynamics.
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