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Juniper Logo
416 views|304 comparisons
100% willing to recommend
Icinga Logo
3,690 views|3,249 comparisons
84% willing to recommend
Microsoft Logo
Read 78 SCOM reviews
5,816 views|3,562 comparisons
86% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Icinga and SCOM based on real PeerSpot user reviews.

Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Icinga vs. SCOM Report (Updated: May 2024).
770,141 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"We can manage the entire system across the network and troubleshoot the pain points."

More Juniper Mist Premium Analytics Pros →

"Icinga does the job and is fairly stable.""The value of Icinga is that it has hundreds of plugins, so it's really easy to monitor pretty much anything.""An affordable solution for small organizations to do basic network monitoring.""Icinga has multiple automation and integration features. There is an API for everything and a web UI for configurations. The APIs enable you to automate tasks in Icinga. We can also use plugins to talk to the API. The Icinga Director talks to a database in the background, and you can import settings from the CMDB to all systems in Icinga.""The apply rules feature saves a lot of time.""This solution has a self-healing handler where if the service is down, it is automatically restarted.""It is really easy in Icinga to create your own plugin and integrate it without any fuss. And it works just perfectly fine.""The best thing about the solution is how it highlights errors, the issues, and what needs my attention. The solution directs me to areas that I should look for first."

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"The most valuable feature of SCOM is real-time alerts.""It discovers the components automatically, which is a fantastic thing. The discovery works in an automatic way, and it has a dynamic way of discovering the components, assets, and applications. It doesn't require any manual intervention.""I like the historical reporting of observer metrics.""This solution helps our application teams by allowing them to drill further into issues and perform a root cause analysis.""The stability has been great.""The ease of deployment, especially on Windows platforms, is valuable.""We have found the scalability capabilities to be okay.""The most valuable features for us are the monitoring, the health explorer, and the console."

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Cons
"The Wi-Fi side needs improvement."

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"In general, the product does not look good. However, it does what it is supposed to do. So, the improvements should focus on usability and UI.""The tool currently fails to provide notifications to users.""Icinga is a complex solution that's hard to learn. It's a powerful product for monitoring, but new users will have a hard time figuring out what to do.""The user interface should be improved.""The solution lacks many features important to higher-level IT management and network support.""We have found some problems with Nagios, and support isn't very responsive.""I think the software is quite good, but we have had problems with getting it to recognize certain areas and amend certain checks, where we needed so we would have to create backend scripts for those checks. Though, being open source, it has the support to create backend scripts, it would be better to have these scripts in-built.""At this time, the layout of the website is a bit difficult. It should be more user-friendly for changing the background and logos."

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"It'll help if they can provide real-time or closer to real-time monitoring.""Of course, price is always an issue with Microsoft and could be improved.""The interface is a little bit cumbersome and certain actions could be simplified.""The initial setup should be easier to complete.""Regarding certain issues in the solution, it can be difficult to generate reports if we have a program that is not user-friendly for reporting. While this is not necessarily negative, we may need to use another solution.""They can focus more on cloud monitoring instead of on-premise monitoring. We should be able to monitor cloud-related applications. They can include this feature in the next release. If it is in the cloud, we can have scalability by using Kubernetes. The container is containerized, packaged, and managed using Kubernetes. This feature is not there in SCOM. Going forward, if they can focus on that, it will be great.""I would like to see better support for monitoring Unix-based systems.""SCOM needs to improve its usability."

More SCOM Cons →

Pricing and Cost Advice
Information Not Available
  • "The product is inexpensive compared to other DBM products."
  • "This is an open-source solution with paid support."
  • "It's an open-source solution."
  • "We're using the free version of Icinga."
  • "Even though Icinga's financial cost is low, it is an expensive product regarding the resources required to maintain and operate it."
  • "The solution is free to use."
  • "The solution is cheap."
  • More Icinga Pricing and Cost Advice →

  • "The pricing and licensing are fair."
  • "Our licensing fees are approximately $30 per user, per month."
  • "If you have a Microsoft Enterprise Agreement, then this is part of the agreement."
  • "It is more expensive than the competition."
  • "SCOM is part of the System Center suite and I am satisfied with the pricing."
  • "We have an enterprise agreement that includes this product as part of it."
  • "The pricing is good, and it's part of their system center suite."
  • "We have to pay for a license and the price is fine for us."
  • More SCOM Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:We can manage the entire system across the network and troubleshoot the pain points.
    Top Answer:The product is not expensive. I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.
    Top Answer:The Wi-Fi side needs improvement. In most warehouse environments, there are shortfalls in such conditions. We often face… more »
    Top Answer:The best thing about the solution is how it highlights errors, the issues, and what needs my attention. The solution… more »
    Top Answer:I wasn't involved with the finance side of the product. I just tested the product and gave feedback to the IT team in… more »
    Top Answer:I didn't have a problem with Icinga since I just use it for monitoring purposes. I haven't faced any issues with Icinga… more »
    Top Answer:The most valuable features in SCOM are Azure monitoring and integration with Azure Monitor for monitoring Azure-hosted… more »
    Top Answer:It is the cheapest product available in the market. I rate the pricing a one out of ten.
    Top Answer:In terms of improvement, direct integration with third-party tools, like ticketing systems, is lacking but would be… more »
    Comparisons
    Zabbix logo
    Compared 27% of the time.
    Checkmk logo
    Compared 21% of the time.
    Nagios Core logo
    Compared 16% of the time.
    Nagios XI logo
    Compared 8% of the time.
    Datadog logo
    Compared 2% of the time.
    Dynatrace logo
    Compared 17% of the time.
    Zabbix logo
    Compared 17% of the time.
    Datadog logo
    Compared 6% of the time.
    Nagios XI logo
    Compared 4% of the time.
    AppDynamics logo
    Compared 4% of the time.
    Also Known As
    Icinga Cloud Monitoring
    System Center Operations Manager, SCOM 2012
    Learn More
    Overview

    Juniper Mist Premium Analytics is a comprehensive network analytics solution that provides organizations with valuable insights into their network performance and user experience. The primary use case of this product is to enable IT teams to proactively monitor, troubleshoot, and optimize their network infrastructure.

    The most valuable functionality of Juniper Mist Premium Analytics is its AI-driven insights and recommendations. Leveraging machine learning algorithms, it analyzes vast amounts of network data to identify anomalies, predict potential issues, and suggest remediation actions. This proactive approach helps organizations minimize network downtime, improve user experience, and optimize network performance.

    By providing real-time visibility into network performance, Juniper Mist Premium Analytics helps organizations quickly identify and resolve network issues. It offers detailed analytics on network traffic, application performance, and user behavior, allowing IT teams to pinpoint the root cause of problems and take immediate action. This not only reduces troubleshooting time but also enhances overall network reliability.

    Furthermore, Juniper Mist Premium Analytics enables organizations to optimize their network infrastructure. It provides insights into network capacity utilization, application usage patterns, and user behavior, allowing IT teams to make informed decisions about network design, resource allocation, and capacity planning. This helps organizations to ensure that their network is efficiently utilized and can support the growing demands of their users.

    Icinga monitors infrastructures of all sizes with the integrated cluster system secured by SSL, Integrates with DevOps tools and uses an object based configuration or provision on users' monitoring code through the REST API. Icinga has a lightweight and extensible web interface to keep an eye on your environment and provides modules that extend the functionality of Icinga Web 2. Additionally, it offers a fully preconfigured monitoring stack or just add an external perspective.

    SCOM (System Center Operations Manager) is a cross-platform data center monitoring and reporting tool that checks the status of various objects defined within the environment, such as server hardware, system services, etc. The solution allows data center administrators to deploy, configure, manage, and monitor the operations, services, devices and applications of multiple enterprise IT systems via a single pane of glass. It is suitable for businesses of all sizes.

    SCOM Features

    SCOM has many valuable key features. Some of the most useful ones include:

    • Application monitoring
    • Database monitoring
    • Threshold alerts
    • IT Asset Discovery
    • Predictive capabilities
    • Server usage monitoring and capacity forecasting
    • Application performance management console
    • Server availability and performance monitoring
    • Collaboration tools
    • Virtualization monitoring
    • Patch management
    • Out-of-the box templates to monitor applications
    • Application dependency mapping and thresholding

    SCOM Benefits

    There are several benefits to implementing SCOM. Some of the biggest advantages the solution offers include:

    • Management and monitoring of Windows as well as Unix/Linux platforms
    • Remotely connect to Windows machines and perform administrative tasks from the console itself
    • Custom dashboard creation to help monitor the datacenter with ease
    • Agent based monitoring
    • Integrates well with other Microsoft products
    • Easy to use and reliable

    Reviews from Real Users

    Below are some reviews and helpful feedback written by PeerSpot users currently using the SCOM solution.

    A Manager at a financial services firm says, “The feature I like most about SCOM is that it is easy-to-use. I find it very user-friendly. I also like the knowledge base which it has. You can find the resolution to questions or issues directly within the SCOM itself. It will alert you with a recommendation of what you need to do at the same time. This sort of self-diagnosis or prompting is one of the great values you get from SCOM compared to other solutions.”

    PeerSpot user Zahari Z., Information Technology Auditor at a financial services firm, mentions, “Availability monitoring is the feature I have found most valuable, as well as the capacity and ability to send notifications. There is a mechanism to set up a notification from the SCOM and whenever there is a drop in the availability the notification alerts not only for availability but for other issues as well. You can align thresholds according to the speed of your environment and you can have a threshold related notification, which is one of the useful features.”

    Bill W., Sr. Systems Engineer at Arapahoe County Government, comments, “ I like some of their newer features, such as maintenance schedules, because SCOM records SLA and SLO time. When we patch, things are automatically put into maintenance mode so that the numbers for our systems being down, do not count against us.”

    A Project Manager at a tech services company explains, “The feature I have found most valuable is the book feature. While we run the Sprint one we can add some setups for multiple sprints.”

    A Systems Engineer at an educational organization states, “Because it's Windows-based, it actually reports quite well. It reports everything you can think of on the Windows server and allows you to monitor anything. It's excellent for those in the Windows world as it's very good at it.”

    Sample Customers
    Information Not Available
    Puppet Labs, Audi, Spacex, Debian, Snapdeal, McGill, RIPE Network Coordination Centre
    Dialog Telekom
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company18%
    Financial Services Firm12%
    Manufacturing Company9%
    Government8%
    REVIEWERS
    Financial Services Firm29%
    Computer Software Company29%
    Educational Organization14%
    University14%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Manufacturing Company8%
    Comms Service Provider8%
    Government7%
    REVIEWERS
    Financial Services Firm21%
    Retailer13%
    Government10%
    Healthcare Company6%
    VISITORS READING REVIEWS
    Financial Services Firm15%
    Computer Software Company12%
    Government11%
    Manufacturing Company8%
    Company Size
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise15%
    Large Enterprise63%
    REVIEWERS
    Small Business47%
    Midsize Enterprise16%
    Large Enterprise37%
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise17%
    Large Enterprise60%
    REVIEWERS
    Small Business19%
    Midsize Enterprise23%
    Large Enterprise58%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise14%
    Large Enterprise70%
    Buyer's Guide
    Icinga vs. SCOM
    May 2024
    Find out what your peers are saying about Icinga vs. SCOM and other solutions. Updated: May 2024.
    770,141 professionals have used our research since 2012.

    Icinga is ranked 22nd in Network Monitoring Software with 16 reviews while SCOM is ranked 10th in Network Monitoring Software with 78 reviews. Icinga is rated 7.6, while SCOM is rated 7.8. The top reviewer of Icinga writes "A stable, scalable and cost-effective solution that helps with inbuilt scripts for easy modification". On the other hand, the top reviewer of SCOM writes "Has a good reporting engine, but its monitoring of the cloud-based environment could be improved". Icinga is most compared with Zabbix, Checkmk, Nagios Core, Nagios XI and Datadog, whereas SCOM is most compared with Dynatrace, Zabbix, Datadog, Nagios XI and AppDynamics. See our Icinga vs. SCOM report.

    See our list of best Network Monitoring Software vendors.

    We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.