INETCO Insight vs New Relic comparison

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55 views|45 comparisons
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1,445 views|1,248 comparisons
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Executive Summary

We performed a comparison between INETCO Insight and New Relic based on real PeerSpot user reviews.

Find out what your peers are saying about Splunk, New Relic, Devo and others in IT Operations Analytics.
To learn more, read our detailed IT Operations Analytics Report (Updated: March 2024).
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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It provides real-time information alerts.""We can have a real-time detection for the root cause of problems, minimizing time to resolution.""This can help customers who already have a lot of monitoring providers consolidate what they have."

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"The feature I found most valuable is being able to design my queries. It's easy to design a query.""It has helped us maintain a much higher uptime than we had previously.""The integration and configuration of New Relic is straightforward and easy.""The deep insights, which will give you the metrics (not a high level), so we can build out at the database level where the bottleneck is. This has been pretty helpful.""The solution is scalable, and it is easy because all the documentation is available.""Support for plug-ins (RMQ, Redis etc.) is a valuable feature.""The most valuable features are infrastructure monitoring and application performance monitoring (APM).""The solution is good for sending alerts, drawing graphs about system usage, and creating plug-ins."

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Cons
"It would help to have historical information."

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"One thing that we noticed was that historical information was only for a limited period, which was not helpful in certain scenarios. For example, if I want to size my system for an event for New Year or Christmas season based on the historical data, I won't be able to find the historical data. Currently, the data is limited to three months. It would be helpful if they can provide historical data for a longer duration so that we can plan our system accordingly.""We have had issues with our agents going offline.""The connectivity between legacy and newer cloud applications is not great.""I think that there have been some questionable product enhancements. Over a year ago, New Relic rolled out a new navigation that really disrupted our workflow.""I would like to see the company implement the AI auto-baseline feature which Dynatrace has.""It gives you amazing statistics, but doesn’t give you enough information about what to do with the statistics.""Compared to their competitors, they are missing some features at the moment.""I would like to be able to invest less time in IT and ad hocs. We should be concentrating on other issues."

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Pricing and Cost Advice
  • "Customers can save costs (time and money) by integrating with this tool."
  • More INETCO Insight Pricing and Cost Advice →

  • "New Relic is either free with low retention and minimal functionalities, or expensive with full options and retention."
  • "The monthly cost os $1000 per server per month, but it could be even more. We pay about $250 for the server, and then New Relic wants over $1000 to give us statistics on those servers."
  • "Cost is significant with a lot of extras."
  • "It would be nice if we could buy it annually instead of monthly."
  • "If it’s the right tool, it doesn’t matter what it costs because you’re going to get it back many-fold from your productivity."
  • "I recommend using the free version of New Relic. If you like the free version and understand its importance for your company, you can move to the trial. Then, you can migrate to the paid version."
  • "There is a picture which goes to your browser and it monitors requests from other users. However, it's impossible to use now because the price is very high. The feature is very nice, but I tried it during the trial period, and the current price makes it impossible to use."
  • "They gave us aggressive discounts when they were brought in for the first time, but they have also kept them for the year-on-year renewals, which has been absolutely fine."
  • More New Relic Pricing and Cost Advice →

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    Top Answer:There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra… more »
    Top Answer:It allows the restriction of privileges and control of users.
    Top Answer:The solution only supports the cloud platform and not on-premises. Therefore, they should assess supporting the licensing on-premises as well.
    Ranking
    21st
    Views
    55
    Comparisons
    45
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    2nd
    Views
    1,445
    Comparisons
    1,248
    Reviews
    33
    Average Words per Review
    519
    Rating
    8.2
    Comparisons
    Also Known As
    New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
    Learn More
    Overview
    INETCO Insight is the only application monitoring software for IT operations teams that captures every network transaction in real-time, correlates all application, infrastructure and response time data, and isolates underperforming application and network components.

    New Relic is a versatile tool that can be customized to fit the needs of different organizations. Its primary use cases include performance monitoring, time series analysis, infrastructure monitoring, synthetic monitoring of APIs, and providing insight into UI performance. New Relic APM is a popular application monitoring tool that provides in-depth observability of an application's performance, including database queries, website response times, and page load times. 

    The solution provides clear information and a complete picture of what is happening in the organization's system, allowing for easy monitoring of servers and providing value in code detection and resolution and user experience metrics.

    Sample Customers
    Nedbank, Sinergia, FIS, TNS (Calypso Canada), Moneris Solutions, Travelex, Telecom New Zealand (Gen-i), Open Solutions Canada (Fiserv), Transaction Junction, Blue Shore Financial
    World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
    Top Industries
    No Data Available
    REVIEWERS
    Financial Services Firm23%
    Computer Software Company18%
    Media Company9%
    Retailer8%
    VISITORS READING REVIEWS
    Educational Organization29%
    Financial Services Firm14%
    Computer Software Company11%
    Manufacturing Company5%
    Company Size
    No Data Available
    REVIEWERS
    Small Business35%
    Midsize Enterprise30%
    Large Enterprise35%
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise36%
    Large Enterprise50%
    Buyer's Guide
    IT Operations Analytics
    March 2024
    Find out what your peers are saying about Splunk, New Relic, Devo and others in IT Operations Analytics. Updated: March 2024.
    763,955 professionals have used our research since 2012.

    INETCO Insight is ranked 21st in IT Operations Analytics while New Relic is ranked 2nd in IT Operations Analytics with 33 reviews. INETCO Insight is rated 9.0, while New Relic is rated 8.6. On the other hand, the top reviewer of New Relic writes "Provides a complete picture of what's happening and has an accurate alert mechanism". INETCO Insight is most compared with , whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Azure Monitor.

    See our list of best IT Operations Analytics vendors.

    We monitor all IT Operations Analytics reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.