"Mostly, their support is also great at reacting to issues but moreover, proactive to prevent issues."
"This product has good performance."
"We use the NFS and SIP protocols a lot. The NFS is the most valuable feature."
"We had some customers who were running virtualization workloads on classical spinning disks. We implemented an AFF system, and they got a huge performance boost out of it because the latency of the SSDs is simply much lower. Actually, most customers benefit from the improved latency and performance from the AFF systems."
"It also helps to accelerate databases in our environment. First of all, there is the reliability of things staying online and the small response time as well, from the MetroCluster, for all of the data that we're serving; and the applications are talking to the MetroCluster. It provides a very fast response time."
"The most valuable features of AFF are its speed and the responsive support from NetApp."
"The business copy solution has become faster using SnapMirror."
"I like some basic features like Snapshot, FlexClone, and advanced features such as SnapMirror, and SnapVault. They also recently enhanced the market with Cloud Volumes ONTAP. I think that NetApp is a very good product."
"Storage is very reliable. You don't have to do much maintenance."
"The performance of NetApp AFF allows our developers and researches to run models and their tests within a single workday instead of spreading out across multiple workdays."
"InfiniBox, right now, offers only asynchronous replication between two storages."
"The response time for read requests can be improved."
"Tech support is great with NetApp if you can get past Tier 1. A lot of times when you open a new case or do a direct dial-in with an issue, like with any support, you will definitely reach a Tier 1 level that is not particularly helpful until you get escalated to an expert."
"Implementation needs to be improved."
"Tech support is a place where there is room to improve the product experience. The response time when they are busy is not very good."
"There is no direct storage attachment available. Most configurations require additional switches for data access."
"The initial setup was a little complex, because we weren't very knowledgeable in the NetApp at the time. We were using a third-party, and they didn't have a lot of technical individuals, so it took a while to get it out."
"Another issue is that for smaller customers, NetApp doesn't have enough disk sizes. You begin with a 980-gigabyte disk and the next size is 3.8 terabytes. There aren't any disk sizes in between. Competitors have more choices in disk sizes."
"This is an expensive solution that could be cheaper."
"We have had issues with CIFS presentations and outages, so if that was removed, we could do seamless upgrades without affecting CIFS presentations. That would be an advantage. That's about the only improvement I can think of."
Earn 20 points
INFINIDAT InfiniBox is ranked 7th in Enterprise SAN while NetApp AFF is ranked 2nd in All-Flash Storage with 280 reviews. INFINIDAT InfiniBox is rated 8.0, while NetApp AFF is rated 9.0. The top reviewer of INFINIDAT InfiniBox writes "Good performance, suitable for big data, but the response time could be improved". On the other hand, the top reviewer of NetApp AFF writes "Since switching, our clients have reported improved performance and reduced latency". INFINIDAT InfiniBox is most compared with Pure Storage FlashArray, Dell Unity XT, Dell XtremIO, VMware vSAN and HPE 3PAR StoreServ, whereas NetApp AFF is most compared with Dell PowerStore, Dell Unity XT, Lenovo ThinkSystem DM Series, Pure Storage FlashArray and VMware vSAN.
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