We performed a comparison between Infor CloudSuite Industrial and SAP Business One based on real PeerSpot user reviews.
Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."From a product perspective, it's more lenient and suitable for using features in finance, such as reconciling our payments, accounts payable, accounts receivable, etc."
"The customization capabilities of CloudSuite Industrial are also there."
"We did some research and chose CloudSuite because it has the flexibility to cover a range of areas. And there were many other factors like traceability, for example, which is crucial for food production."
"It is a scalable solution."
"Infor CloudSuite Industrial is easy to setup. The built-in solution is already there, so we can start implementing it right away when we install it in an organization. After going through different test executions and workshops, any missing features can be added using Infor extension tables and other products. It will take at least eight to nine months to go live."
"The product's most valuable feature is production planning. It is one of the core features."
"Infor's environment—ION and Infor OS—is better than SAP's. The load time is shorter and Infor performs much better than SAP."
"The solution is particularly effective for ERP. The automation of emails is a valuable feature for me. The solution is stable. The solution is scalable. Infor CloudSuite Industrial is better for its development aspect. It allows us to customize and implement changes more efficiently. The initial setup was straightforward. I recommend the solution."
"The relationship map is very useful for us."
"The most valuable feature of SAP Business One is the price and reputation of the vendor. The solution is widely accepted around the world."
"It offers users a rather simple interface."
"It's useful for users and it's simple to work with."
"I had been using it for the end-to-end functionality."
"The solution is scalable."
"The ability to link documents to accounts, partners and events via the Golden/Yellow Arrow feature is very useful."
"The sales and wholesale distribution are great."
"The platform's distribution features need enhancement."
"Infor needs to work on its documentation. For example, if I need to create a business object deployment from LVN to element, the instructions for this are insufficient. Many specific use cases aren't covered in the manual."
"The solution's support service could be better."
"Currently, there are some challenges with handling large reports, possibly due to setup limits or issues with the solution."
"Regarding integration, specific third-party tools are not accepted, for example, on the old version of IBM or Oracle."
"There should be better clarity and agreement on all interfaces and requirements before signing a contract. This would avoid unexpected costs and complications later on."
"Pricing is always an area where there is room for improvement."
"There is room for improvement in the pricing. For us, it's the pricing aspect. Since we're South African, it's difficult when it's a dollar-based product."
"The standard SAP Business One is sufficient for the Indian region. There is no need for further enhancement as custom solutions can be designed and developed to meet specific needs. For example, HR and payroll is not a standard feature of the solution, but they can be created as a separate custom solution. However, payroll is not a standard function due to the varying norms and regulations across India's 29 states and union territories. Therefore, a standard payroll solution cannot be provided by SAP to add utility and features. Adding it would lead to different versions of the solution and more complexity in managing them. However, it would be useful to have addons to cover the other states which have different regulations."
"SAP Business One could be improved if SAP creates one platform to integrate different solutions, particularly having a multi-company concept rather than having different databases. The solution could be similar to SAP S/4 Hana and the SAP Business ByDesign concept."
"The installation process could be easier. They should have better tools to improve the effectiveness of the installation."
"I'd like to see the solution become more user-friendly."
"Something which would be helpful to management and, from our vantage point as a user, would be to see a simple reporting tool."
"In SAP Business One, customization can be made easier...I would tell those planning to use the solution that though it is a good solution, it might not be a complete solution since there are some missing features in it."
"There is room for improvement in stability."
"Lacks ability to integrate with other tools."
Infor CloudSuite Industrial is ranked 15th in ERP with 11 reviews while SAP Business One is ranked 4th in ERP with 61 reviews. Infor CloudSuite Industrial is rated 8.0, while SAP Business One is rated 8.0. The top reviewer of Infor CloudSuite Industrial writes " Advanced forecasting and analysis capabilities". On the other hand, the top reviewer of SAP Business One writes "Helps with intercompany sales and purchase orders, and optimizes inventory management". Infor CloudSuite Industrial is most compared with Infor LN, Infor M3, Microsoft Dynamics 365 Business Central, Epicor ERP and Infor Distribution SX.e, whereas SAP Business One is most compared with SAP S/4HANA, SAP ERP, Microsoft Dynamics 365 Business Central and Oracle Fusion Cloud ERP. See our Infor CloudSuite Industrial vs. SAP Business One report.
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