We performed a comparison between Avada Software Infrared360 and SCOM based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."The administration piece makes it very easy to do MQ administration. It gives us a lot more flexibility and capabilities."
"It's what we use for monitoring our MQ system, so the features that they provide are just really, really good."
"It allows non-technical users to inspect their individual components within the total infrastructure without disturbing other components and without bothering the technical teams."
"We have easily created use case testing harnesses for specific flows that incorporate various message types."
"Monitoring that ties into our incident management system"
"It has role-based access to queues, giving us more insights into problems."
"The most valuable features for us are the monitoring, the health explorer, and the console."
"It discovers the components automatically, which is a fantastic thing. The discovery works in an automatic way, and it has a dynamic way of discovering the components, assets, and applications. It doesn't require any manual intervention."
"This solution helps our application teams by allowing them to drill further into issues and perform a root cause analysis."
"The most valuable feature of SCOM is the capability of using classes within your management pack development."
"The solution primarily drives system information, and I believe it works fine."
"The solution has improved our overrides and the ability to start services if they're stopped."
"I like the historical reporting of observer metrics."
"I like some of their newer features, such as maintenance schedules, because SCOM records SLA and SLO time."
"The user interface could be sexier and more ergonomic. The competing products have similar problems."
"We desire a dashboard that could accumulate BOQ lengths per tenant on one screen for all tenants."
"One area where they could improve is with their documentation. Some sections are not up to date with new release information and providing additional samples in some areas would be very helpful."
"Some of the graphics in the interface could be improved. It's pretty basic. Some interfaces are not up to what you're used to seeing on other, more Windows-like tools."
"The UI can be cumbersome - but we are still using the Viper interface and we have not had the time to check out the Alloy interface which is supposed to be much improved."
"We are still working with the FTE/MFT subscription monitoring and reporting functionality. That is an area in which we would like to see further development taking place."
"The solution can be improved by expanding to cloud usage."
"Of course, price is always an issue with Microsoft and could be improved."
"The solution should have more tools for monitoring the cloud engine versus on-premise."
"It lacks certain details that other products do better, like granular access and better application monitoring."
"Regarding certain issues in the solution, it can be difficult to generate reports if we have a program that is not user-friendly for reporting. While this is not necessarily negative, we may need to use another solution."
"Then there is also an issue with capacity and limited space. That is something that needs to be improved."
"Application monitoring must be improved."
"I would like more customized reports. People should have some customization option on the dashboards for whenever they put multiple lists into it. Beyond customizing the content, there should be the ability to customize the colors so that they can engage some priority and mark challenges separately."
Earn 20 points
Avada Software Infrared360 is ranked 68th in Application Performance Monitoring (APM) and Observability while SCOM is ranked 3rd in Event Monitoring with 77 reviews. Avada Software Infrared360 is rated 8.8, while SCOM is rated 7.8. The top reviewer of Avada Software Infrared360 writes "An offsite team performs a daily infrastructure health check and sends reports to the technical/management teams. ". On the other hand, the top reviewer of SCOM writes "Has a good reporting engine, but its monitoring of the cloud-based environment could be improved". Avada Software Infrared360 is most compared with IBM MQ and Dynatrace, whereas SCOM is most compared with Zabbix, Dynatrace, Datadog, AppDynamics and Nagios XI.
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