We performed a comparison between New Relic and Instana Dynamic APM based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: New Relic is preferred over Instana Dynamic APM due to its versatile features, accurate alert mechanisms, end-to-end monitoring, consistent customer service and support, and straightforward pricing. Instana Dynamic APM is praised for its real-time data generation and fast implementation, but lacks certain features and anomaly detection based on AI. New Relic is a stable and reliable solution with a simple user interface, making it easier to use than other tools.
"If a key monitored value has crossed a threshold, it sends out an alert. And the solution is able to intelligently find out if something is beyond the range that it normally resides in."
"With auto-discovery, we didn't need to consider much. We just installed the agent on the host and it was able to detect everything from the host level up to the service level, for whatever stack was installed, and that includes containers and dockers."
"Its GUI is really good and it easy to understand for non-technical users."
"Instana is very fast to implement and deploy because the dashboards are automated and don't need configuration."
"Sometimes it's able to provide a proper RCA on its own. It's able to correlate different events that occurred and that becomes like an RCA in itself."
"The overall capabilities are the most valuable."
"With Instana, the interface and the UI are very simple to use."
"It's great for monitoring services and applications."
"We were able to integrate with the messaging tool, Slack, which meant that we got notifications whenever something was not quite right."
"It is easier to create new dashboards in the New Relic interface, and it is also easier to query if when I want to monitor a different parameter or time duration on my dashboard."
"There are many valuable features in New Relic APM. We developed some software applications and we are able to monitor the errors very easily. Their log security retention is very good."
"It is a software solution as a service, so I don't have to manage it on-premise."
"It has prevented failures from occurring in our production environment."
"They have baseline level alerting."
"It does everything we wanted it to do."
"The best feature of New Relic is its simple look and feel, making it easier to use than other tools."
"The configuration of Instana Dynamic APM needs improvement because it requires quite a bit of work."
"The App Connect middleware does not integrate with or show corresponding sub nodes."
"We'd always like to see additional functionalities."
"The integration could be improved with more plugins or open API."
"The solution's monitoring is pretty weak and should be improved."
"New Relic has a better UI in terms of how it presents the data."
"Many managers, as well as our customers, used to ask for reports, such as "top X number of queries that are slow," or "top pages that have the highest number of issues." This is something that can be improved by Instana. Currently, they don't have that kind of reporting available out-of-the-box."
"While it is already quite good, there is room for improvement in terms of providing better functionality"
"How granular I could go down at looking at certain data, especially related to the operations, is limited."
"Some AIOps are missing in New Relic APS, and I would like to see more features in this area."
"The solution needs to have staging."
"It is very difficult to award the service level cycles at an endpoint level."
"Data Dog captures the entire session and then provides it as a video player path, which gives more insight into what the user was doing. It's pretty impressive. New Relic does that, yet it only captures using a couple of screenshots, which is not very detailed since you are unable to see the entire user flow."
"There are certain features that are not supported in New Relic, such as CATSEARCH, which allows you to do a full-text search."
"Some of our customers see New Relic as a promising product to have, and we would like to deliver it to them. The only way we would be able to do that would be if we had server appliance for clients that we could install in their data centres."
"Real-user monitoring would be helpful as it would help me to really understand the client-side performance of the application."
Instana Dynamic APM is ranked 23rd in Application Performance Monitoring (APM) and Observability with 12 reviews while New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 152 reviews. Instana Dynamic APM is rated 7.4, while New Relic is rated 8.6. The top reviewer of Instana Dynamic APM writes "A really good GUI that is easy for non-technical users to understand". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". Instana Dynamic APM is most compared with Dynatrace, AppDynamics, Elastic Observability, IBM Application Performance Management and Datadog, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Google Cloud's operations suite (formerly Stackdriver). See our Instana Dynamic APM vs. New Relic report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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