We compared Intercept X Endpoint and VMware Carbon Black Endpoint based on our users reviews in five parameters. After reading the collected data, you can find our conclusion below:
Comparison Results: Sophos Intercept X Endpoint is highly regarded for its versatile functionality, effective threat protection, and dependable performance. However, it could benefit from improvements in installation speed, software size, and resource consumption. On the other hand, VMware Carbon Black Endpoint is highly valued for its MDR feature, integration capabilities, and stability. However, it could improve in areas such as node management, GUI, and AI capabilities. Pricing-wise, opinions on Intercept X Endpoint vary, while VMware Carbon Black Endpoint is considered costly. Customer support for both products receives mixed reactions.
"The solution was relatively easy to deploy."
"The product detects and blocks threats and is more proactive than firewalls."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"It is stable and scalable."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"NGAV and EDR features are outstanding."
"It is a stable solution. Stability-wise, I rate the solution a ten out of ten."
"Sophos Intercept X is a very effective solution and its being cloud-based is a benefit. Wherever my users are, I can apply policies to them. In the era of mobility, when users are out of the office or they're in different locations, it doesn't matter."
"One of the best features of Sophos Intercept is that it repairs without slowing down the system."
"Anti-virus captures malicious threats and an aggressive next generation firewall."
"It's quite simple to use and user friendly."
"The initial setup is simple."
"Sophos Intercept X is a complete endpoint solution."
"The most valuable features of Sophos Intercept X are the minimal configuration needed for the end user and the central view of all the endpoints. There are plenty of tools to control and manage the endpoints. Additionally, there is the capability of connecting the endpoint to the CLI."
"The initial setup is very easy."
"Provides visibility into the chain of attack and threats that use valid operating system processes to execute attacks."
"I found it very valuable as a whole. It is good at detecting anything and has kept us very safe. It is also very easy to use."
"It is a stable solution...The initial setup of VMware Carbon Black Endpoint was easy."
"The visibility provided has been great."
"I like its reporting."
"The solution is extremely scalable."
"It actually does some heuristics, and some behavioral analysis."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"The solution should address emerging threats like SQL injection."
"The support needs improvement."
"Making the portal mobile friendly would be helpful when I am out of office."
"The solution's pricing could be better."
"The product defends very well on its own but could possibly use enhancement in giving users more controls."
"The performance offered by the product needs improvement."
"If we can lower the price, it will be fantastic because it will generate more revenue for us."
"The security is good but the feature set is limited."
"They need to focus on their SLA or technical support. They also need to focus on their UI. They should also improve their content filtering tool and update it so that correct categories are there. Sometimes, when I want to block an online gaming website, it is not shown under the correct category. It is shown under another category. They need to review their content filtering tool on a bi-weekly or monthly basis and update the sites and categories. This will be really helpful for them."
"The initial setup can be difficult if you don't come in with at least some knowledge about the product."
"It has a performance hit on a local laptop. There's an agent installed and we are bothered a lot by it because it seems to be using a lot of computer resources."
"The UI interface needs improvement. The management needs further work in future versions."
"At this point, we're test-bedding several other providers right now to see if there's anything that does equally or better and that comes at a better price point."
"I would personally give the tech support a rating of seven out of ten."
"A search bar in the investigation page and some AI-related tasks like outgoing alerts, or recent tactics that are being used in the market, must be embedded in the tool so that it's easier to find alerts."
"It would be a better solution if Carbon Black Cb Defense had an on-promise solution and a virus auto delete or quarantine."
"With the on-prem one, the bug has been reported by the community in early January or February, something like that, at the beginning of the year, and it's still not addressed. They have released two versions since then, and yet neither of them addresses this specific issue."
"What was rolled out to my company are mixed versions of Carbon Black CB Defense, so what I'd like to see in the next release is more synchronization, where it can detect the endpoint that's running an old version and suggest updates."
"CB Defense could be more compatible with Linux, and its cloud provision could be improved."
Intercept X Endpoint is ranked 7th in Endpoint Protection Platform (EPP) with 101 reviews while VMware Carbon Black Endpoint is ranked 16th in Endpoint Protection Platform (EPP) with 61 reviews. Intercept X Endpoint is rated 8.4, while VMware Carbon Black Endpoint is rated 8.0. The top reviewer of Intercept X Endpoint writes "A standard offering with good threat analysis but reduces machine performance". On the other hand, the top reviewer of VMware Carbon Black Endpoint writes "Centralization via the cloud allows us to protect and control people working from home". Intercept X Endpoint is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Kaspersky Endpoint Security for Business, SentinelOne Singularity Complete and Trend Micro Apex One, whereas VMware Carbon Black Endpoint is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, Trend Micro Deep Security, SentinelOne Singularity Complete and Cortex XDR by Palo Alto Networks. See our Intercept X Endpoint vs. VMware Carbon Black Endpoint report.
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