We performed a comparison between Ivanti Endpoint Security for Endpoint Manager and Quest KACE Systems Management based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Compliance solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Patching and remediation are the strongest features."
"The most valuable features of the solution are accessing the data through the mobiles and meeting with the compliance for security best practices."
"The key differentiator is that it manages mobile devices and laptops in the same console. Windows and Linux are on the same console. This is the only product that does this. It's really the best in the industry."
"The solution's most valuable features are its patch management functionality and provisioning."
"The best part about Ivanti and Matrix 42 is that they are low-code solution builders with drag-and-drop capabilities regarding service management."
"The most valuable feature of Ivanti Endpoint Security for Endpoint Manager, which my company mainly uses, is patching. Another valuable feature of Ivanti Endpoint Security for Endpoint Manager is that it allows you to view the inventory list of the different machines."
"It provides security features for unified endpoint management."
"It also does patch management. At the moment, I'm rolling out a new feature update, 20.8.2, and it's a great challenge because we have to deploy it to 1,200 computers in the home office. We want to do it without interrupting production, but KACE is reliable and it's easy to adapt it to my needs for how and when to deploy the feature update."
"The ability to push an image to a machine, wake that image up, and just blast a new image to a computer without even having to touch it, and then push the software to that machine. This just made things so much more convenient for us and so much more efficient."
"The single pane of glass for managing devices is helpful because it allows me to perform updates and control things without having to disturb the doctors or nurses."
"It is excellent in terms of updating and configuring everything the way we need. For anything more complex, we do professional service engagements, and they're exceptional. For anything less complex, we just need to ask questions. Their support division is extremely good too."
"Using this solution saves us lots of time, especially when it comes to performing updates."
"We use the Systems Deployment appliance. It's our bread and butter. It is every machine that gets imaged here in this building and out through the whole state goes through the SDA. We rely on it completely. There is no manual process of getting a laptop out of a box, plugging it up, turning it on, and waiting for Windows to start. If you were to go to Best Buy and buy a brand new laptop, you spend the next two to three hours just setting it up. We don't do that. We get a laptop, plug it into the network, connect it to the SDA, and within about three clicks, we're done."
"When vulnerabilities are exploited so much, it is nice to be able to quickly detect or deploy what is needed within our off-work hours or during work hours without a reboot."
"We can get the majority of what we need with this product and do not have to spend money on something else."
"One of the features that Ivanti could improve is patching for non-Windows settings, such as Linux and Ubuntu."
"An area for improvement in Ivanti Endpoint Security for Endpoint Manager is reporting. It's lacking. For example, Ivanti Endpoint Security for Endpoint Manager reports should tell you if the agent is up to date, if the security patch is updated, etc."
"If I want to integrate the solution with any other solution, pushing the policies from the Ivanti side is a bit tough."
"Ivanti Endpoint Security for Endpoint Manager's support provided to its users by the vendor is one area that needs to improve."
"When you open a new mobile, you automatically come onboard the mobile on the Ivanti platform but it needs some improvements."
"The product's blocking definition needs improvement."
"The solution needs a complete overhaul or makeover. It gets stuck sometimes because they're focusing on the cloud UEM stuff rather than paying as much attention to that particular piece. The ease of use could be improved. It combines many different functionalities that you would need multiple servers like SCCM. If I wanted to train people, I’d move to a higher level from an Apache architect. There are five or six different products. So, training functional staff to use the product can be challenging because it can sometimes be cumbersome. Reporting is challenging. We use Avanti extraction to report off an endpoint. We don't use the reporting because of the need for more functionality, granularity, or customization."
"Easier integration would be beneficial."
"We'd love to see support for larger dependencies in the scripting feature."
"There may be a good reason why some things are not easily able to be done, yet it needs work to compete with some of the other ticketing systems out there now."
"The initial setup was complex. It is a Linux-based virtual server, where the customer cannot get into the back-end, so you can only follow their prompts. Then, there are specific things that have to be done in their implementation and upgrade phases that have to be done in a certain order or steps. If you don't get those steps right, the system doesn't work. I think that either simplifying that process or providing really good step-by-step documentation would be helpful."
"When we have to do a rebuild on these machines, although it is rare, I would like to be able to do more than 10 at a time. With the current limit, it slows me down because I have to set up 10, then the next 10, and so forth."
"One of the complications is that they don't have 24/7 support, and they're also not in our time zone... Sometimes, no matter how critical my application is, if my production server is down I won't be able to connect with anybody till 11:00 AM Eastern Standard Time."
"I would like them to implement VBScript language in KACE Systems Management. Currently, we can only use PowerShell."
"The only pain point I have is with their salespeople. They call too often. They're too aggressive in trying to upsell. We know what we need, and we know if we want to expand. I don't mind quarterly calls from them, but sometimes, it is weekly. They need to get their sales team under control. The main goal of their support people and professional services is to make sure they deliver the service, and they deliver it well, whereas their salespeople are so interested in making a sale that they're wasting my time."
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Ivanti Endpoint Security for Endpoint Manager is ranked 6th in Endpoint Compliance with 7 reviews while Quest KACE Systems Management is ranked 5th in Endpoint Compliance with 38 reviews. Ivanti Endpoint Security for Endpoint Manager is rated 8.6, while Quest KACE Systems Management is rated 8.8. The top reviewer of Ivanti Endpoint Security for Endpoint Manager writes "A security solution to manage devices with patching and remediation feature". On the other hand, the top reviewer of Quest KACE Systems Management writes "Easy to use, saves us time, and increases IT productivity". Ivanti Endpoint Security for Endpoint Manager is most compared with BigFix, Tanium, Microsoft Defender for Endpoint, CyberArk Endpoint Privilege Manager and Trellix Endpoint Security, whereas Quest KACE Systems Management is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, BigFix and Atera. See our Ivanti Endpoint Security for Endpoint Manager vs. Quest KACE Systems Management report.
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