We performed a comparison between JumpCloud and OneLogin by One Identity based on real PeerSpot user reviews.
Find out in this report how the two Single Sign-On (SSO) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Omada's user interface is elegant and easy to work with. I like Omada's ability to automatically generate accounts for new hires and allow them access to all required systems by established policies. Around 80 percent of workers can start working immediately on their first day without requesting further access."
"The most valuable feature is the automatic provisioning and reconciliation of things like the Active Directory groups and memberships."
"The most valuable feature of Omada is its API connectivity, which allows seamless integration with various services like SAP, GRC, and Microsoft licenses."
"Omada offers a technical solution that addresses both our needs."
"The most valuable aspect of the product is that it is Microsoft-based and it supports all Microsoft technology."
"Two valuable features of Omada Identity are the ability to discover accounts and link them to identities, and the automatic disabling of inactive accounts or identities."
"The most valuable functionality of the solution for us is that when employees stop working for the municipality, they are automatically disabled in Active Directory. Omada controls that 100 percent. They are disabled for 30 days, and after that time Omada deletes the Active Directory account. The same type of thing happens when we employ a new person. Their information is automatically imported to Omada and they are equipped with the roles and rights so they can do their jobs."
"The support response time and the freedom from strange bugs and strange things happening in the software are valuable."
"Azure Cloud services are on time and run well and if we use a JumpCloud, the benefits we receive are the ease of management and the solution is completely user-friendly. End users can do identity management easily."
"The product enables device management."
"Scalability-wise, I rate the solution a ten out of ten."
"The whole product is great. The device management is amazing. The fact that you can basically set up an entire machine without having the machine in front of you is most valuable."
"I am impressed with the product's remote access which allows admins to control endpoints which is a timesaver."
"After deploying to the cloud, we had remote device management on all of our corporate laptops."
"The usual authentication and authorization, which were all controlled into one portal, are very convenient."
"The solution is stable."
"One aspect I particularly appreciate is their exceptional customer support whenever I've needed assistance."
"Ease of integration with AD."
"The solution allows the user to search logs based on a specific time."
"The single sign-on and the fact that we can integrate everything in one place and control from there were valuable features of this solution."
"When it comes to access management, the solution's single pane of glass is extremely important. The single pane of glass for access management enables collaborative work between IT and security. We have access to certain applications that require device trust. Based on the role, we can access those applications through OneLogin Desktop."
"The solution's ability to save and manage of all my passwords is great."
"Documentation."
"It's super useful to have a single pane of glass when it comes to access management."
"There is room for improvement in Omada's integration capabilities, particularly in streamlining complex integrations and enhancing programming logic for better rule management."
"When you do a recalculation of an identity, it's hard to understand what was incorrect before you started the recalculation, and which values are actually updated... all you see are all the new fields that are provisioned, instead of seeing only the fields that are changed."
"We are still on Omada on-prem, but I understand that when Omada is in the cloud, you cannot send an attachment via email. We have some emails with attachments for new employees because we have to explain to them how to register and do their multi-factor authentication. All that information is in the attachment. People have to do that before they are in our system. We cannot give them a link to our Intranet and SharePoint because they do not yet have access. They have to register before that, so I need to send the attachments, but this functionality is not there in the cloud."
"The account management integration isn't bad, but it isn't plug-and-play like Microsoft Azure. You need some deep development knowledge to set up the connectors."
"Omada Identity has a steep learning curve."
"Omada could make it a bit more convenient to send emails based on events automatically. Having that functionality is critical for us to maintain transparency."
"I am not working with the product, but they have this BI tool for role-based mining, and I think that should be included in the core product rather than an add-on."
"The UI design needs improvement. One or two years ago, Omada changed its user interface to simplify, but the simplification has not really kicked in."
"I would like to see some support for printers, especially network printers, through the application."
"For improvement, the tool should introduce more customization options."
"JumpCloud could improve by providing more features. They are only giving the three standard features, such as SSO radius. I would like there to be multi-tenant features. For example, my colleague is from a different organization, and he's using different applications and I'm using different applications, I wanted to access his applications and database with my JumpCloud credentials. However, since it is a multi-tenant instance. I would like it to be open-ended where we can gather all these multi-level organizations to put in a single domain to access one authentication for all the different applications."
"JumpCloud could improve the compatibility with other devices and operating systems. For example, the solution only works well with Mac and some Linux devices. It does not work for mobile devices, such as Android."
"The visual tool and interface must be more fine-tuned."
"A nice feature called patch management with different kinds of licensing is not included in JumpCloud."
"Lacks the ability to have various VPN applications."
"Support is not good enough."
"More off-hour support."
"OneLogin needs to increase the number of connectors available out of the box to connect to the different endpoints. The number of out-of-box connectors should be increased."
"To offboard, you have to manually click on this checklist, each of the checkmarks. It would actually be really nice if, for offboarding someone, you just click "offboard" and it automatically runs a script to do that."
"The solution keeps going down for many hours, which impacts the entire company. You can't access any applications. OneLogin Desktop has a huge problem where it locks your computers and you need to reset the whole computer, which is pretty insane."
"We've been experiencing some pain points since the acquisition. For example, there have been some outages we didn't see previously, which are a big topic with my executive team. You have hundreds of applications relying on this service for login. If the service is unavailable, nobody can log into these applications."
"I would like better reporting from SmartFactor Authentication when a user is not able to sign in due to a new location, new IP, new device, et cetera."
"having a RESTful implementation instead of RPC would have been more desirable."
"OneLogin offers a Virtual LDAP feature that we utilize, although it differs slightly from traditional LDAP servers."
JumpCloud is ranked 7th in Single Sign-On (SSO) with 16 reviews while OneLogin by One Identity is ranked 8th in Single Sign-On (SSO) with 16 reviews. JumpCloud is rated 8.6, while OneLogin by One Identity is rated 8.6. The top reviewer of JumpCloud writes "Time saving, effective cloud directory and single sign-on authentication, with rapid implementation". On the other hand, the top reviewer of OneLogin by One Identity writes "Integrated well and had a single pane of glass, but downtime and pricing were issues for us". JumpCloud is most compared with Microsoft Entra ID, Google Cloud Identity, Microsoft Intune, Cisco Duo and Scalefusion, whereas OneLogin by One Identity is most compared with Auth0, Microsoft Entra ID, Okta Workforce Identity, LastPass and One Identity Manager. See our JumpCloud vs. OneLogin by One Identity report.
See our list of best Single Sign-On (SSO) vendors, best Identity Management (IM) vendors, and best Identity and Access Management as a Service (IDaaS) (IAMaaS) vendors.
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