We performed a comparison between JumpCloud and PingFederate based on real PeerSpot user reviews.
Find out in this report how the two Single Sign-On (SSO) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product enables device management."
"The whole product is great. The device management is amazing. The fact that you can basically set up an entire machine without having the machine in front of you is most valuable."
"After deploying to the cloud, we had remote device management on all of our corporate laptops."
"Scalability-wise, I rate the solution a ten out of ten."
"As a cloud-based directory, JumpCloud allows me to integrate nearly every system I have come across that supports SAML 2.0. That's a specific technology that allows different services to integrate for user authentication and identification purposes. That means that with JumpCloud, I can then have one single password. Single sign-on for a particular user that works with VPN, radius authentication for WiFi, logging into Office 365, and their email. Their individual computers use that same password. It's extensible which allows us to tie in customers' security systems. We don't have to provision a new user, 12 different places with 12 different passwords. I only have to create them once and assign them privileges."
"The usual authentication and authorization, which were all controlled into one portal, are very convenient."
"JumpCloud enables different kinds of connections and enables employees or subcontractors not within the company to connect to our network securely."
"The interface is clean and user-friendly. Setting up new devices or setting up new users inside the system is easy. Also, it integrates with Office 365, which is pretty much a must for our organization."
"The most valuable feature is multifactor authentication."
"PingFederate gives you granular control over the settings. There are many options for fine-tuning policies."
"PingFederate is very flexible. We can do many customizations, and it also provides an SDK to tailor it to our specific requirements. There are also numerous plugins available. I've worked with tools like ForgeRock and Okta, but I find PingFederate to be the most customizable."
"It is a stable solution. Stability-wise, I rate the solution a ten out of ten."
"Support is not good enough."
"The querying for users in Jumpcloud could be improved, it is sometimes difficult to use. When you're trying to query a user and you spell out their name, you don't receive that person. Sometimes you receive a list of people with the same first name or last name. This could be better."
"Lacks the ability to have various VPN applications."
"I would like to see some support for printers, especially network printers, through the application."
"JumpCloud could improve the user interface. While it has certainly come a long way, there is still room for improvement in terms of simplifying and making it more intuitive for the user. In my opinion, the UI/UE could benefit from some modifications to enhance the overall user experience. I have suggested some changes to JumpCloud regarding this matter as I believe that they have the potential to further enhance the platform and make it even more user-friendly. There are certain small features within the system that users may not be familiar with, as they may have previously used different systems with different user interfaces."
"A nice feature called patch management with different kinds of licensing is not included in JumpCloud."
"JumpCloud can improve in its synchronization of identities. More specifically, groups with Office 365. They've been working on it, but it's not where I would necessarily like it to be."
"JumpCloud could improve the compatibility with other devices and operating systems. For example, the solution only works well with Mac and some Linux devices. It does not work for mobile devices, such as Android."
"Notifications and monitoring are two areas with shortcomings in the solution that need improvement."
"It requires some expertise to set up and manage."
"PingFederate's UI could be streamlined. They have recently made several improvements, but it's still too complex. It's a common complaint. The configuration should be simplified because the learning curve is too steep."
"Currently, the main integration is SAML-based, but other integration methodologies need to be supported."
JumpCloud is ranked 7th in Single Sign-On (SSO) with 16 reviews while PingFederate is ranked 10th in Single Sign-On (SSO) with 4 reviews. JumpCloud is rated 8.6, while PingFederate is rated 8.2. The top reviewer of JumpCloud writes "Time saving, effective cloud directory and single sign-on authentication, with rapid implementation". On the other hand, the top reviewer of PingFederate writes " A highly stable tool offering extremely helpful technical support to its users". JumpCloud is most compared with Microsoft Entra ID, Google Cloud Identity, Microsoft Intune, Cisco Duo and Scalefusion, whereas PingFederate is most compared with Microsoft Entra ID, Symantec Siteminder, PingID, Microsoft Active Directory and Nok Nok Labs. See our JumpCloud vs. PingFederate report.
See our list of best Single Sign-On (SSO) vendors, best Authentication Systems vendors, and best ZTNA as a Service vendors.
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