We performed a comparison between JumpCloud and VMware Identity Manager based on real PeerSpot user reviews.
Find out in this report how the two Identity and Access Management as a Service (IDaaS) (IAMaaS) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I am impressed with the product's remote access which allows admins to control endpoints which is a timesaver."
"After deploying to the cloud, we had remote device management on all of our corporate laptops."
"The most valuable feature of JumpCloud, it provides a convenient and streamlined solution for me to access and manage all of the features I require in one centralized location. This eliminates the need for me to worry about hiring individuals to manage these tasks, as well as eliminating concerns surrounding hardware, updates, and licenses. With JumpCloud, I am able to receive the services I need in a timely and efficient manner, which has significantly reduced my stress and alleviated a great deal of the issues I once faced. This is especially important as I am often bound by laws, regulations, contracts, and customer demands to keep up with various tasks. With JumpCloud, I am able to manage everything I need in one place, giving me visibility and control over aspects that I previously had to manage through multiple systems."
"JumpCloud enables different kinds of connections and enables employees or subcontractors not within the company to connect to our network securely."
"As a cloud-based directory, JumpCloud allows me to integrate nearly every system I have come across that supports SAML 2.0. That's a specific technology that allows different services to integrate for user authentication and identification purposes. That means that with JumpCloud, I can then have one single password. Single sign-on for a particular user that works with VPN, radius authentication for WiFi, logging into Office 365, and their email. Their individual computers use that same password. It's extensible which allows us to tie in customers' security systems. We don't have to provision a new user, 12 different places with 12 different passwords. I only have to create them once and assign them privileges."
"The UI is intuitively easy to use. It is easy to set up a user. I have found the group management to be pretty simple. You can group users, then assign them to groups of systems, and that relationship allows us to ease the management burden."
"The most valuable features of JumpCloud are flexibility, policy management for devices, and device patch management. For example, we can limit access to devices only in Chile or send a number of commands to the devices to manage them."
"Some of the most valuable features of Jumpcloud have been the use of the policies. They have been very helpful. There are modules in there for policies where you can create your own which indirectly are GPOs similar to what you have for Microsoft environments, however, they are only doing registry changes. They are very powerful and useful. Additionally, having your directory and SSO in one spot is another thing that they provide in application management. Adding, removing, and updating applications are in one place for desktop administration."
"The most valuable feature is that it will use my credentials to access various parts of the infrastructure or other solutions, such as vRealize."
"It helps the end users to work on the road without needing to set up all kinds of VPN connections"
"Its value is when you use it with a Workspace ONE UEM solution as it is part of the ecosystem for VMware Workspace ONE."
"The solution is stable."
"When we publish the applications, getting the credentials to log in and keep the application up or running is easy."
"Personally, VMware Identity Manager is useful for comparison purposes so that I can provide better solutions to my company's customers."
"The most valuable feature is single sign-on."
"The most valuable feature is the User Experience Designer, which has been very helpful for our project."
"It could dip into CI/CD tooling as well. That would be a very interesting part to see."
"The capability to get alerts would be great when CPU or RAM is high on an endpoint, or when a disk is failing. It would be great to get an alert rather than having to go looking for it."
"There are a few aspects that could be improved. Their API was a little spotty when I last used it, and some of those use cases were around removing systems from our environment."
"A nice feature called patch management with different kinds of licensing is not included in JumpCloud."
"Lacks the ability to have various VPN applications."
"I would like to see some support for printers, especially network printers, through the application."
"Support is not good enough."
"The product needs to create its own self-service feature which has been requested by all the admins in the community."
"There are a lot of difficulties whenever people have a lot of configurations in it, basically related to security certificate configurations and integration with VMware Horizon."
"The security features could always use improvement, although there has already been a huge improvement from years ago."
"it's very dependent on an active directory"
"I would like to have better support for multi-cloud sessions."
"The license could be better."
"We have a lot of problems when it comes to integrating with Active Directory."
"I would like better integration for deploying programs with binary files."
"The mobile SSO doesn't work as well on Android."
JumpCloud is ranked 5th in Identity and Access Management as a Service (IDaaS) (IAMaaS) with 16 reviews while VMware Identity Manager is ranked 17th in Identity and Access Management as a Service (IDaaS) (IAMaaS) with 12 reviews. JumpCloud is rated 8.6, while VMware Identity Manager is rated 7.6. The top reviewer of JumpCloud writes "Time saving, effective cloud directory and single sign-on authentication, with rapid implementation". On the other hand, the top reviewer of VMware Identity Manager writes "A tool that needs to improve scalability but is useful to manage user". JumpCloud is most compared with Microsoft Entra ID, Google Cloud Identity, Microsoft Intune, Cisco Duo and Scalefusion, whereas VMware Identity Manager is most compared with CyberArk Privileged Access Manager, Microsoft Entra ID, Cisco ISE (Identity Services Engine) and Fortinet FortiAuthenticator. See our JumpCloud vs. VMware Identity Manager report.
See our list of best Identity and Access Management as a Service (IDaaS) (IAMaaS) vendors and best ZTNA as a Service vendors.
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