We performed a comparison between Kentik and Zabbix based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The drill-down into detailed views of network activity helps to quickly pinpoint locations and causes. All the information is there."
"One of the valuable features is the intuitive nature of building out reports, and then triggering actions based on specific metrics from those reports. It has a really good UI and the ability to surface data through the reporting functions is pretty good. That's helped a lot in the security space."
"Having the API access allows us to do a great deal of automation around a lot of our reporting and management tools."
"It offers a simple yet powerful feature of classifying applications, going beyond basic statistics."
"We're pretty happy with the API functionality. It's web, and it's very simple to set up queries. It has served us well and you don't need to be an expert on the API or the product to set these things up."
"I am able to do a lot of work on the visualization end to create different visualizations and different ways to get information out of it."
"We're also using Kentik to ingest metrics. It's a useful feature, and its response time, whenever we're pulling back the data, is higher than our on-prem solution."
"The most valuable feature is being able to pull traffic patterns; to and from destinations. We're able to understand where our traffic is going, our top talkers from an AS set, as well as where our traffic's coming from."
"The basic setup is very easy."
"We have found that Zabbix is more easy to use than other applications."
"They've already added extra features, such as noise-canceling and facial recognition, which is great."
"The most valuable feature is the protocol to manage anything."
"Templates are good. We download them from the official Zabbix site or the community. If the information we need isn't available, we create custom templates based on client requirements."
"The product is very stable."
"The best thing about Zabbix is the integration and the APIs that are included are very fast"
"Zabbix is an excellent performance monitoring tool."
"The Wi-Fi side needs improvement."
"I consider the pricing model as an area for improvement."
"There is room for improvement around the usability of the API. It's a hugely complex task to call it and you need a lot of backing to be able to do it. I should say, as someone who's not in networking, maybe it's easier for people who are in networking, but for me that one part is not very user-friendly."
"I would like to see them explore the area of cost analysis."
"They're moving more in a direction where they are saying, "Hey, here's information that you may be interested in or may a need," before the question has to explicitly be asked. Continuing to move in that direction would be a good thing."
"We asked for a way, regarding the potential networks that exist, to hook Kentik up with external tools like peering DBs to correlate things together and see what we can do... This is all in the [next] beta now."
"The only downside to Kentik, something that I don't like, is that it's great that it shows you where these anomalies lie, but it's not actionable. Kentik is valuable, don't get me wrong, but if it had an actionable piece to it..."
"I believe they're already working on this, but I would love for them to create better integrations from network flow data to application performance — tracing — so that we could overlay that data more readily. With more companies going hybrid, flow logs and flow data, whether it be VPC or on-prem, matched with application performance and trace data, is pretty important."
"I've checked out the V4 version of the interface and it's still a little bit clunky for me to use. I still go back to the old interface. That's definitely one that they still need to work on. It doesn't seem like everything that you get in the V3, the older interface, is there. For instance, I was trying to add a user or do the administrative tasks in V4, and I couldn't figure out where I was supposed to do that."
"The APM monitoring has room for improvement, although I hear that the new 5.2 version has some improvements in that area, and I'd like to give that a go. I would like to see a few more templates out there for different styles of monitoring. I use the Grafana interface for reporting. I would also like it to have an out-of-the-box ability to email reports. You can create reports, but to be able to email those reports would be really helpful. I've got users who are not interested in logging in and generating a report. They want it all pre-canned and sent to an email address. It would also be really handy if we could pin certain reports up onto platforms such as Teams or SharePoint. A GUI for the proxy server would be cool to have for debugging purposes and for the support teams to have a look at, but I don't know whether that's really feasible to do. I get enough from the log files themselves."
"The only improvement I would suggest, revolves around its AI and ML capabilities."
"Zabbix can use better documentation and support for troubleshooting."
"Having a more customizable interface and dashboard would be an improvement."
"It should be easy to modify the front end."
"When we have a problem, we have to do a lot of research to solve it."
"There is a bit of a learning curve during installation."
"I had problems using Zabbix when working with SUSE Enterprise; many companies use SUSE."
Kentik is ranked 47th in Network Monitoring Software with 12 reviews while Zabbix is ranked 1st in Network Monitoring Software with 100 reviews. Kentik is rated 9.2, while Zabbix is rated 8.2. The top reviewer of Kentik writes " Flexibility for creating reports and gaining more visibility is a definite strength". On the other hand, the top reviewer of Zabbix writes "Allows any number of customizations but lacks functionality for finding root causes". Kentik is most compared with ThousandEyes, Arbor DDoS, SolarWinds NPM, NETSCOUT nGeniusONE and Cloudflare, whereas Zabbix is most compared with Centreon, Checkmk, SolarWinds NPM, Nagios Core and Nagios XI. See our Kentik vs. Zabbix report.
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