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LiveChat vs Moveworks comparison

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LiveChat Logo
LiveChat
Read 6 LiveChat reviews
182 views|148 comparisons
100% willing to recommend
Moveworks Logo
Moveworks
1,191 views|1,046 comparisons
Buyer's Guide
Help Desk Software
May 2024
Executive Summary

We performed a comparison between LiveChat and Moveworks based on real PeerSpot user reviews.

Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in Help Desk Software.
To learn more, read our detailed Help Desk Software Report (Updated: May 2024).
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770,616 professionals have used our research since 2012.
Featured Review
Anonymous User
We cannot monitor it 24/7, so the ability to leave a message if we are not on helps us capture those interactions.
Every company searches for ways to have authentic conversations with there clients, especially those prompted by the client. Also, people don’t... Read more →
Use Moveworks?
Ranking
34th
out of 59 in Help Desk Software
Views
182
Comparisons
148
Reviews
0
Average Words per Review
0
Rating
N/A
3rd
out of 42 in AI-Powered Chatbots
Views
1,191
Comparisons
1,046
Reviews
0
Average Words per Review
0
Rating
N/A
Buyer's Guide
Help Desk Software
May 2024
Download Free Report
Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in Help Desk Software. Updated: May 2024.
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770,616 professionals have used our research since 2012.
Comparisons
Also Known As
chat.io
Learn More
LiveChat
Moveworks
Overview

Premium live chat software with help desk features.

Used by businesses to provide amazing customer service, increase online conversion and improve sales results.

LiveChat is a quality customer service software for companies striving to constantly improve their customer experience.

Easy to implement, easy to pick up from day 1 by customer service agents, easy to use by customers on your website.

Give it a try at https://www.livechatinc.com

Moveworks is a cloud-based AI platform purpose-built for large enterprises that solves one, big, frustrating problem: Resolving employees'​ IT support issues. Instead of tracking issues, we use advanced AI to solve them, instantly and automatically—with no human intervention.

Sample Customers
Our product is used by over 29,000 companies in 140 countries worldwide. List of our customers includes brands such as: ASUS, Samsung, ING, Roku, LG Electronics, Better Business Bureau, Kaspersky Lab, Daimler, Air Asia, Tele2, Adobe, Orange, Zalora, HarveyNorman, Bombardier and many more.
slack, equinix, appdynamics, nutanix, broadcom, autodesk, medallia, freedom
Top Industries
VISITORS READING REVIEWS
Computer Software Company15%
Manufacturing Company15%
Financial Services Firm10%
Outsourcing Company10%
VISITORS READING REVIEWS
Financial Services Firm14%
Computer Software Company12%
Manufacturing Company10%
Healthcare Company9%
Company Size
REVIEWERS
Small Business88%
Midsize Enterprise13%
VISITORS READING REVIEWS
Small Business26%
Midsize Enterprise11%
Large Enterprise62%
VISITORS READING REVIEWS
Small Business14%
Midsize Enterprise12%
Large Enterprise74%
Buyer's Guide
Help Desk Software
May 2024
Download Free Report
Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in Help Desk Software. Updated: May 2024.
DOWNLOAD NOW
770,616 professionals have used our research since 2012.

LiveChat is ranked 34th in Help Desk Software while Moveworks is ranked 3rd in AI-Powered Chatbots. LiveChat is rated 9.8, while Moveworks is rated 0.0. The top reviewer of LiveChat writes "We cannot monitor it 24/7, so the ability to leave a message if we are not on helps us capture those interactions". On the other hand, LiveChat is most compared with , whereas Moveworks is most compared with ServiceNow Virtual Agent, ServiceNow, Aisera AI Service Desk, Espressive Barista and JIRA Service Management.

We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.