We performed a comparison between LogicMonitor and Statseeker based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in Network Monitoring Software."We can manage the entire system across the network and troubleshoot the pain points."
"Having a full team at LogicMonitor for support is super helpful as they are available all the time to answer any questions you may have."
"The alerting would be number one in my book. The thresholds for getting alerts for different criteria are pretty well-thought-out. We don't get many false positives or negatives on the alerting side. If we do get an email alert or some similar alert, we know that it is something that has to be looked at."
"It's the depth of data that it gathers that I find really useful because there's nothing worse, when you're trying to find information about something or dig deeper into something, than hitting the bottom of the information really quickly and not having enough information to work with. With LogicMonitor, there is a load of information to dig through. It's a really good solution for that."
"One thing that's very valuable for us is the technical knowledge of the people who work with LogicMonitor. We looked at several products before we decided to use LogicMonitor, and one of the key decision-making points was the knowledge of the things that they put in the product. It provides real intelligence regarding the numbers that you see on the product, which makes it easy for us technical people to troubleshoot. Other products don't provide you with such information. You see a value going up, but you don't know what it means. LogicMonitor provides such information. For instance, if a value goes up, it says that it is probably because your disk area was too low."
"The plugins are easy to integrate, and LogicMonitor provides these add-ons for vendors like VMware. It becomes very easy to integrate them and take the data sources."
"We have very fine-tuned alerting that lets us know when there are issues by identifying where exactly that issue is, so we can troubleshoot and resolve them quickly. This is hopefully before the customer even notices. Then, it gives us some insight into potential issues coming down the road through our environmental health dashboards."
"LogicMonitor added AI technology to help understand what's normal and that has helped quite a bit, so that's the feature I found most valuable in the product. The product is also doing quite well with identifying devices and customizing a particular Cisco version or model number. LogicMonitor continues to be active in updating what is available to be monitored, and it's been very good with keeping those things current, so that's another valuable feature of the product."
"LogicMonitor is good for getting a full view of your topologies. They have LiveMaps, which give you a visual representation of your infrastructure."
"Key features for us are custom reporting, 95th Percentile, and trend lines."
"The product simplifies monitoring by providing real-time alerts through a GUI dashboard, email and texts."
"I like the fact that I can aggregate multiple interfaces into a single graph. It allows me to quickly the summary of traffic for multiple devices which is helpful."
"The most valuable feature of this solution is the simplicity of adding new devices into it."
"Whether it is a down network switch or a down router, we can get back online faster for the customers."
"The monitoring provided by this solution helps us to track down and solve issues."
"It catches frequent flapping of the network and provides detailed reports of outages."
"It also allows us to predict the capacity on WAN circuits, as well as other circuits, to help us plan for upgrading."
"The Wi-Fi side needs improvement."
"It needs better access for customizing and adding monitoring from the repository. That would be helpful. It seems like you have to search through the forums to figure out what specific pieces you need to get in for specific monitoring, if it's a nonstandard piece of equipment or process. You have to hunt and find certain elements to get them in place. If they could make it a bit easier rather having to find the right six-digit code to put in so it implements, that would be helpful."
"Dashboarding capabilities could be enhanced. It is cumbersome, you must do it all at once, and then you must repeat the process every now and then."
"I'd like to see more automation in the tool, especially around remediation."
"The process of upgrading some of the collectors has been a little bit confusing. I need to understand that better."
"LogicMonitor should always improve AI because we are always striving for real intelligence. An additional feature we'd like to see in the next release of LogicMonitor is more in the area of identification of when the dominant workload is working. There are certain devices and applications that have cycles of their own. Some are used primarily during prime time, and some are used during the overnight timeframe, and better identification and classification of those workloads would be helpful. For example, we could then do some more planning about, for this particular set of devices, as it has a prime time environment, and we don't want to see a 24-hour average, as we want to see what is the 75th or 90th percentile utilization during the prime time when it is being used, whenever that prime time is."
"LogicMonitor can easily easy to pull data from one item at a time. I have yet to find a good way to get LogicMonitor to show me all the WAN devices and how they're doing in terms of capacity."
"LogicMonitor's reporting capabilities definitely could use an improvement. We have made do with the dashboarding and done what we can to make that work for our customers. However, there are definitely customers who would like a PDF or some kind of report along those lines, where we have been utilizing other tools to provide them. The out-of-the-box LogicMonitor reporting is the only thing that we have been less than impressed with."
"The dashboards can be improved. They are good, but there is a pain point. To show things to management, to explain pain points to other customers, to show them exactly where we can do better, the dashboarding could be better. Dashboards need to show the key things. Nobody is going to go into the ample details of Excel sheets or HTML."
"It would be nice if they had twenty-four-hour technical support because we contact Australia and we have to wait for them to open."
"This solution would be improved with better automatic discovery for ping-only devices."
"The interface could be more user-friendly and it would be nice if there were enhanced options for reporting."
"It doesn't do absolutely everything and it will require some additional software or hardware support to be a complete single solution."
"If it had more detailed NetFlow information then it would be far better."
"I would like to see the solution incorporate diagnosis of the workstation."
"Technical support for this solution is bad, as is everything with Cisco support."
"The user interface needs a great deal of improvement."
LogicMonitor is ranked 16th in Network Monitoring Software with 25 reviews while Statseeker is ranked 64th in Network Monitoring Software with 38 reviews. LogicMonitor is rated 9.0, while Statseeker is rated 8.2. The top reviewer of LogicMonitor writes "We went from nothing to full visibility across our internal and external estates of equipment". On the other hand, the top reviewer of Statseeker writes "Simplifies monitoring and provides real-time alerts for issues we might not immediately be aware of otherwise". LogicMonitor is most compared with ScienceLogic, SolarWinds NPM, Zabbix, OpsRamp and SCOM, whereas Statseeker is most compared with Fortinet FortiSIEM.
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