We performed a comparison between ManageEngine IT360 and Zabbix based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring."We can manage the entire system across the network and troubleshoot the pain points."
"It is easy to identify and collect information from all of the nodes on the network."
"The technical support is good."
"The product helps users stay on top of gaining insight into the active directory, permissions and security sets, and user group policy changes."
"The most valuable feature is the alert and alarm monitoring."
"The most valuable features are the monitoring and the ease with which we can set it up at customer sites with our custom Zabbix proxy and tools."
"It has an intuitive UI with beautiful graphs and customizable maps."
"The most valuable feature is monitoring."
"The flexible licensing model is one of the solution's most valuable aspects. It really allows for great flexibility for companies."
"Zabbix is a cost-effective solution. We're a small organization with a few dozen devices to monitor, and it was available for free. We can see what we need. We haven't done an in-depth analysis on it, but we're currently okay with the product."
"The most valuable feature is the monitoring of virtual machines."
"It meets my organizational needs. It's pretty easy to use."
"The Wi-Fi side needs improvement."
"We would like to have support for integration with ServiceDesk."
"The product could use more intelligence, automation and general availability of product information."
"The ManageEngine features could improve to show graphs of the traffic and network utility."
"The APM monitoring has room for improvement, although I hear that the new 5.2 version has some improvements in that area, and I'd like to give that a go. I would like to see a few more templates out there for different styles of monitoring. I use the Grafana interface for reporting. I would also like it to have an out-of-the-box ability to email reports. You can create reports, but to be able to email those reports would be really helpful. I've got users who are not interested in logging in and generating a report. They want it all pre-canned and sent to an email address. It would also be really handy if we could pin certain reports up onto platforms such as Teams or SharePoint. A GUI for the proxy server would be cool to have for debugging purposes and for the support teams to have a look at, but I don't know whether that's really feasible to do. I get enough from the log files themselves."
"When we have a problem, we have to do a lot of research to solve it."
"Having a more customizable interface and dashboard would be an improvement."
"My company wanted to do an exercise command to access IT from Cameroon. They wanted to access an FSS to a second host with second equipment that was on another coast but it is not possible on Zabbix to do it. They want to directly access from the front-end of Zabbix to access a prompt in Zabbix to an access terminal. In the front-end, there is no way to do that. That would be an important improvement."
"It would be helpful if they translated the documentation to Cyrillic languages."
"Even though it’s such a powerful monitoring system, it would be more helpful if it had a flexible UI."
"Zabbix could improve when it comes to large-scale use cases. Additionally, the inventory could be better when connecting to other solutions, such as ServiceNow. There show to be better integration with other platforms and storage."
"In terms of user-friendliness, large maps could be more interactive. We should be able to click on some areas and move some objects. It would make it simpler to see things while analyzing some dedicated parameters."
Earn 20 points
ManageEngine IT360 is ranked 70th in IT Infrastructure Monitoring while Zabbix is ranked 1st in IT Infrastructure Monitoring with 98 reviews. ManageEngine IT360 is rated 8.4, while Zabbix is rated 8.2. The top reviewer of ManageEngine IT360 writes "Good monitoring and alerting capability, and it is easy to deploy". On the other hand, the top reviewer of Zabbix writes "Allows any number of customizations but lacks functionality for finding root causes". ManageEngine IT360 is most compared with StackPath Monitoring, eG Enterprise and HPE OneView, whereas Zabbix is most compared with Centreon, Checkmk, SolarWinds NPM, Nagios XI and Nagios Core.
See our list of best IT Infrastructure Monitoring vendors and best Network Monitoring Software vendors.
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