We compared Meraki Dashboard and Nagios XI across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Meraki Dashboard users like its centralized console, cable testing, firmware updates, and group policy features. The solution is also praised as user-friendly, stable, and scalable. Nagios XI received positive feedback for its versatility and adaptability. It offers a diverse selection of plugins and scripts for monitoring needs.
Room for Improvement: Users say Meraki Dashboard could improve its client VPN, hardware discovery, and integration with external solutions, Some users mentioned a need for more comprehensive documentation and granular control. Users have suggested Nagios XI could improve integration, simplify configuration, and make the platform more user-friendly. Nagios XI users also suggest improvements to network visibility and cloud discovery.
Service and Support: Meraki Dashboard's customer service receives mixed feedback. Some users spoke fondly of the technical support they received, while others expressed frustration over long wait times and had a hard time finding the right person to help them. Some Nagios XI customers complained about the lack of chat or phone support options.
Ease of Deployment: Users said Meraki Dashboard was effortless and intuitive to set up, noting that features like templates and configuration cloning saved time during deployment. Some Nagios XI users found the setup to be relatively simple, while others considered it challenging. Deployment can take a few months to complete, and there’s a steep learning curve.
Pricing: Opinions on Meraki Dashboard's pricing varied, with some users finding it pricey and others deeming it fair. Nagios XI’s pricing is considered reasonable and transparent, with no extra charges.
ROI: Meraki Dashboard simplifies IT operations, and some users expect returns within a few years. Nagios XI users reported positive outcomes overall, but some said visibility limitations lower the solution’s ROI.
Comparison Results: Meraki Dashboard is a scalable, user-friendly solution with a smooth, painless setup made easy by built-in templates and features like configuration cloning. However, some users complained that the solution is too expensive and needs better integration with non-Cisco platforms. Nagios XI is an affordable, flexible solution with a broad feature set and a selection of helpful plugins. At the same time, users say the setup can be complex, and some expressed a desire for more convenient ways to contact support.
"We can manage the entire system across the network and troubleshoot the pain points."
"Great visibility on the dashboard."
"It is very stable and we have been using it for five years."
"The hardware of Meraki is very good quality."
"It's really user-friendly."
"The ease-of-use and the analytics are really effective tools."
"We like how Meraki Dashboard lets you manage all the devices in a single pane of glass. The dashboard is intuitive and easy to use. They are constantly updating the functionality. Switches from other vendors have the same features for the life of the device, but Meraki is always improving."
"Some of the features I have found valuable are the ease of access, simple configuration, and monitoring."
"Easy to configure with great troubleshooting feature."
"The most valuable feature is its support for different types of devices, where it can use all of the equipment that you need."
"The Script Module in Nagios is really easy to use and is really cost efficient."
"The most valuable feature is the monitoring of processes."
"Nagios XI helped me to draw the network and check for system failures."
"The most useful aspect of this solution is the ability to customize it for the client agent."
"Nagios XI helps us monitor the bandwidth of the internet connection, HTTP, DNS, active directory services, and exchange data availability. We have multiple servers to monitor databases, availability of servers, and ping."
"The solution is pretty stable."
"The most valuable features of Nagios XI are you can customize it based on your use case and requirements. It is flexible and easy to integrate with our systems. You can customize the solution by adding additional features using code."
"The Wi-Fi side needs improvement."
"The tool needs to incorporate more integration platforms. Integrating technical support features directly into the dashboard would be highly beneficial. This would allow technicians to troubleshoot issues more efficiently."
"If I am a user and I have a seat on the fourth floor, if I move across the building, the system should be able to track me and should be able to figure out my whereabouts or my position within the building if I'm connected to the wireless. That would make the administrator's life easier in terms of reachability."
"The solution can be expensive."
"The initial setup is complex and can be made more straightforward."
"I am concerned about the fact that once your licensing expires the devices stop working and become a brick."
"You can't really clone or replicate a device, that sort of feature would be useful. You can clone the site but you cannot clone the device."
"We would like to be able to test the health of WAN connections."
"They could offer API functionality for Meraki Dashboard. It will help us develop software immediately using available solutions."
"Open-source software is usually not user-friendly."
"Nagios XI can improve its GUI for users with a new look."
"I would like to see more customization in the network map because it is a bit tricky to use it."
"The reporting part should be made simpler. While we can obtain all the reports we need, we always have to create work-arounds to get them."
"The interface could be more user-friendly."
"I would like to be able to extend it to all of our data centers, whether they are in the cloud or not. It would be helpful if I could connect everywhere."
"We'd like to see more integration capabilities."
"The Configuration Wizard needs improvement, because not all vendors are present."
Meraki Dashboard is ranked 9th in Network Monitoring Software with 51 reviews while Nagios XI is ranked 8th in Network Monitoring Software with 54 reviews. Meraki Dashboard is rated 8.6, while Nagios XI is rated 8.2. The top reviewer of Meraki Dashboard writes "Incredibly easy to use, great troubleshooting and prevention of malicious events". On the other hand, the top reviewer of Nagios XI writes "Great for monitoring IT services infrastructure with nice tools and helpful notifications". Meraki Dashboard is most compared with Cisco DNA Center, SolarWinds NPM, ThousandEyes, Mist AI and Cloud and Nagios Core, whereas Nagios XI is most compared with Nagios Core, Zabbix, PRTG Network Monitor, Wireshark and Icinga. See our Meraki Dashboard vs. Nagios XI report.
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