We performed a comparison between Microsoft Bitlocker and Symantec Endpoint Encryption based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison of Results: Based on the parameters we compared, Microsoft Bitlocker seems to be a superior solution. All other things being more or less equal, half of Symantec Endpoint Encryption reviewers found Symantec Endpoint Encryption to be difficult to deploy. Additionally, users of Symantec Endpoint Encryption find it difficult to upgrade. Finally, Symantec Endpoint Encryption’s users are not impressed with its technical support.
"Technical support is excellent."
"It is free and native to the OS. We don't have to worry about upgrades or maintaining the product. You encrypt the disk, and you save the recovery key. That's it. The person puts their password in, and after that, it is up to them. If they forget their password, they have to bring it in to get it unlocked."
"The ease of administering and integrating the solution is great."
"The product is stable."
"There's a lot of manageability within the solution. This is very helpful."
"The initial setup is very simple."
"It is easy to use. It is usually easy to recover someone's privacy. The manageability is much easier than McAfee. I think that Microsoft is a leader in this area. We are in the Microsoft school so our judgment of McAfee will be a little bit unfair as we recommend Microsoft all the time because of the easy manageability and support. I think that McAfee is designed for a different customer and every time we open a ticket with their support, it takes a very, very long time. The main difference is just the manageability and support. In terms of the solution itself or the functionality, I know that McAfee is very strong, but manageability and support, for us, is much more important. It's strengthens the solution for us."
"BitLocker is completely stable."
"We have been very satisfied with the solution's security capabilities."
"You get updates and other encrypted files easily."
"Overall Symantec Endpoint Encryption is a reasonable solution."
"We can extend it to all of the critical endpoints and the servers, and we can ensure the confidentiality of the data."
"The most valuable features are the messaging features and shared folders."
"It is stable."
"The solution’s installation was easy."
"Its management is good, and it is also scalable and mostly stable."
"The console GUI could be better."
"More customization options would have been nice, such as password selection, actions when the screen is locked, etc."
"Technical support has not been very good."
"At the end of it all, we are looking for something that can be easier to manage."
"The primary aspect for improvement lies in expanding our developer base, which would accelerate the development process and bring these enhancements to fruition"
"The solution should offer encryption for other items such as shared folders, removable media, etc."
"It is not good for cross-compatibility, so our Mac users are not able to use it."
"The people at the first level of support refer you to articles that do not pertain to the problem at hand."
"More features need to be included in the encryption software."
"The program's disk encryption is not very friendly with Microsoft OS updates. We have a problem with updates failing unless we use a time-consuming work-around."
"Its remote deployment should be improved. Currently, there is no remote deployment for Symantec Endpoint Encryption. You have to install it manually. There are some issues with AD integration and the time taken to reflect a password on the Endpoint Encryption Manager when a new user has changed the password, but they are already working on these issues, and these will be resolved in the next release."
"If for example, a user forgets the endpoint key, they cannot access their data. We need a support team that is a single point of contact for the IT entity to be trained and to have documentation for troubleshooting and managing the solution."
"One feature that is lacking is integration with Symantec Information Centric (ICT). As it is now, I don't see how to integrate the encryption with ICT, and in my opinion this is an area that certainly requires encryption, even though it's no longer supported by Broadcom."
"It was hard to install and took us about three months."
"It's a bit difficult to get good support. Their response times are really bad."
"They have too high of a price tag. That's why they're losing the market share."
Microsoft BitLocker is ranked 1st in Endpoint Encryption with 61 reviews while Symantec Endpoint Encryption is ranked 7th in Endpoint Encryption with 34 reviews. Microsoft BitLocker is rated 8.2, while Symantec Endpoint Encryption is rated 7.6. The top reviewer of Microsoft BitLocker writes "User-friendly, easy to set up, and offers real-time machine status updates". On the other hand, the top reviewer of Symantec Endpoint Encryption writes "Provides a centralized management console and a straightforward initial setup process ". Microsoft BitLocker is most compared with ESET Endpoint Encryption, McAfee Complete Data Protection, Trend Micro Endpoint Encryption, WinMagic SecureDoc and Sophos SafeGuard, whereas Symantec Endpoint Encryption is most compared with McAfee Complete Data Protection, Cisco Secure Endpoint, Digital Guardian, WinMagic SecureDoc and ESET Endpoint Encryption. See our Microsoft BitLocker vs. Symantec Endpoint Encryption report.
See our list of best Endpoint Encryption vendors.
We monitor all Endpoint Encryption reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.