Microsoft Defender for Cloud and Zscaler Cloud Protection aren't direct alternatives, but rather complementary solutions that work together to enhance cloud security. Microsoft Defender for Cloud, is a cloud protection platform, that focuses on securing cloud applications and workloads. Zscaler Cloud Protection encompasses several Zscaler security solutions, including Zscaler Internet Access and Zscaler data protection solutions that inspects and filters all cloud traffic.
The summary above is based on 46 interviews we conducted recently with Microsoft Defender for Cloud and Zscaler Cloud Protection users. To access the review's full transcripts, download our report.
"It's quite a good product. It helps to understand the infections and issues you are facing."
"When you have commissioned Defender, you have these things visible already on your dashboard. This gives the efficiency to the people to do their actual work rather than bothering about the email, sorting out the email, or looking at it through an ITSM solution, whey they have to look at the description and use cases. Efficiency increases with this optimized, ready-made solution since you don't need to invest in something externally. You can start using the dashboard and auditing capability provided from day one. Thus, you have fewer costs with a more optimized, easier-to-use solution, providing operational efficiency for your team."
"It helps you to identify the gaps in your solution and remediate them. It produces a compliance checklist against known standards such as ISO 27001, HIPAA, iTrust, etc."
"It has seamless integration with any of the services I mentioned, on Azure, such as IaaS platforms, virtual machines, applications, or databases, because it's an in-house product from Microsoft within the Azure ecosystem."
"Microsoft Defender has a lot of features including regulatory compliance and attaching workbooks but the most valuable is the recommendations it provides for each and every resource when we open Microsoft Defender."
"This is a platform as a service provided by Azure. We don't need to install or maintain Azure Security Center. It is a ready-made service available in Azure. This is one of the main things that we like. If you look at similar tools, we have to install, maintain, and update services. Whereas, Azure Security Center manages what we are using. This is a good feature that has helped us a lot."
"It is very intuitive when it comes to policy administration, alerts and notifications, and ease of setting up roles at different hierarchies. It has also been good in terms of the network technology maps. It provides a good overview, but it also depends on the complexity of your network."
"The solution's robust security posture is the most valuable feature."
"The agent's versatility is notable, used for digital experience monitoring to collect valuable endpoint metrics for troubleshooting."
"The product provides a seamless user experience."
"This secure connection allows users to connect to the Zscaler VPN and access the resources on the office network, making it a highly valuable component of our system."
"The most valuable feature is its seamless integration capabilities, streamlining the process by eliminating the need for extensive installations."
"There is no perfect product in the world and there are always features that can be added."
"Defender is occasionally unreliable. It isn't 100% efficient in terms of antivirus detection, but it isn't an issue most of the time. It's also somewhat difficult to train new security analysts to use Defender."
"The documentation and implementation guides could be improved."
"Agent features need to be improved. They support agents through Azure Arc or Workbench. Sometimes, we are not able to get correct signals from the machines on which we have installed these agents. We are not able to see how many are currently reporting to Azure Security Center, and how many are currently not reporting. For example, we have 1,000 machines, and we have enrolled 1,000 OMS agents on these machines to collect the log. When I look at the status, even though at some places, it shows that it is connected, but when I actually go and check, I'm not getting any alerts from those. There are some discrepancies on the agent, and the agent features are not up to the mark."
"Sometimes, it's very difficult to determine when I need Microsoft Defender for Cloud for a special resource group or certain kinds of products. That's not an issue directly with the product, though."
"The solution's portal is very easy to use, but there's one key component that is missing when it comes to managing policies. For example, if I've onboarded my server and I need to specify antivirus policies, there's no option to do that on the portal. I will have to go to Intune to deploy them. That is one main aspect that is missing and it's worrisome."
"Azure is a complex solution. You have so many moving parts."
"Microsoft Defender could be more centralized. For example, I still need to go to another console to do policy management."
"Occasionally, there are certain delays in report generation."
"Occasionally, issues arise in the LogStack by a third party, particularly for government websites accessed by numerous users."
"Having a Zscaler-specific device could streamline this process and provide a more consistent user experience across diverse branches."
"The product is not reliable."
Microsoft Defender for Cloud is ranked 3rd in Cloud Security Posture Management (CSPM) with 46 reviews while Zscaler CSPM is ranked 22nd in Cloud Security Posture Management (CSPM) with 4 reviews. Microsoft Defender for Cloud is rated 8.0, while Zscaler CSPM is rated 8.2. The top reviewer of Microsoft Defender for Cloud writes "Provides multi-cloud capability, is plug-and-play, and improves our security posture". On the other hand, the top reviewer of Zscaler CSPM writes "Secure and scalable internet access, maintaining stability, providing robust technical support and ensuring consistent policy enforcement across various user locations". Microsoft Defender for Cloud is most compared with AWS GuardDuty, Prisma Cloud by Palo Alto Networks, Microsoft Defender XDR, Wiz and Microsoft Defender for Endpoint, whereas Zscaler CSPM is most compared with Wiz, Orca Security, Prisma Cloud by Palo Alto Networks and AWS Security Hub. See our Microsoft Defender for Cloud vs. Zscaler CSPM report.
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