We performed a comparison between Microsoft Dynamics AX and SAP Business One based on real PeerSpot user reviews.
Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product is easier to use and has more efficient workflow management features than other vendors."
"It's scalable."
"It has the same UI and is very similar to any other Microsoft product."
"I am impressed with the tool's vendor collaboration. It is also easy to connect with third-party applications."
"The most valuable feature I've found is the UI functionality."
"The most valuable feature for us is the manufacturing module. It addresses our product costing for tuna canning."
"The accounting and inventory management features are valuable."
"It is flexible and cost-effective."
"The most valuable features of SAP Business One are that it has plenty of features and an easy general ledger entry. Additionally, we have an internal team that supports the solution and they provide is good. The solution is easy for us to support."
"The solution is user-friendly in comparison with Oracle."
"The most valuable feature of Business One depends on the industry. Generally speaking, Business One works best in automotive industry use cases."
"We are using it for accounts and finance and also for maintaining third-party transactions and non-CRM transactions."
"Sales CRM and Financials are most valuable."
"The solution is scalable."
"What's most helpful to customers who use SAP Business One is that the solution is fully integrated and easy to use. It's very easy to digest and has many features for small to medium companies."
"It's very powerful and very complete."
"The manufacturing module in GP is quite basic, and those who require more advanced manufacturing capabilities often turn to third-party modules or tools."
"Microsoft Dynamics AX could be improved by having more features available. We are going to 365 now, to use all the modules, because we found that there weren't many new things we were able to develop with AX. There were a lot of things that weren't available, so we are moving and integrating other things. The customization of upgrades should also be faster. We would also like to see more security features."
"The support here in Turkey could be better. However, the international support is good."
"The initial setup can be complex at times and has room for improvement."
"Microsoft Dynamics AX can improve by having a more modern user interface. It should be more modular and dynamic. Additionally, the solution could be easier to connect with APIs with other technologies."
"We do not have access to daily projections."
"The on-premises and desktop versions are not user-friendly."
"The product needs improvement in procurement planning. It also needs to include a production scheduling feature."
"Business One's production module has room for improvement."
"You get support through the vendor, not SAP directly. If your vendor is good, you get good support. If it is not a good vendor, the support is very bad."
"The extension of dashboards into mobiles is something which SAP Business One has to improve on."
"We don't have the functionality of the supply chain and mobile applications."
"There are improvements needed. However, they provide improvements over time."
"There should be a portal so that our providers can give us their invoices. This is something that it is missing currently. SAP provides such a portal with SAP ERP, but it is not available with SAP Business One."
"There are a lot of good improvements coming out in every version. They release a new version every quarter, with all new up-and-coming things on each one. However, it might be lacking specifications for the specific verticals. However, SAP Business One is a generic tool. It's very widely used, and I understand why it's not into each vertical. There are solution partners available out there to give it those extra areas of what it needs, but this is depending on what kind of business you run."
"Business One doesn't have a proper master data management function."
Microsoft Dynamics AX is ranked 6th in ERP with 51 reviews while SAP Business One is ranked 4th in ERP with 61 reviews. Microsoft Dynamics AX is rated 7.6, while SAP Business One is rated 8.0. The top reviewer of Microsoft Dynamics AX writes "A stable product that offers excellent ROI and reliable technical support". On the other hand, the top reviewer of SAP Business One writes "Helps with intercompany sales and purchase orders, and optimizes inventory management". Microsoft Dynamics AX is most compared with SAP ERP, Microsoft Dynamics 365 Business Central, SAP S/4HANA, Oracle E-Business Suite and Infor LN, whereas SAP Business One is most compared with SAP S/4HANA, SAP ERP, Microsoft Dynamics 365 Business Central, Oracle Fusion Cloud ERP and Oracle E-Business Suite. See our Microsoft Dynamics AX vs. SAP Business One report.
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