Microsoft Entra ID (Azure AD) and Okta are leading IAM solutions with different strengths. Entra ID is praised for its seamless integration with Microsoft products like Office 365 and Azure, focusing on Active Directory integration, user lifecycle management and conditional access. Entra ID's customizable options and reliable performance are highly valued. Okta is platform-agnostic, streamlining access management processes, praised for its user-friendly interface, competitive pricing and exceptional customer service.
The summary above is based on 141 interviews we conducted recently with Okta Workforce Identity and Microsoft Entra ID users. To access the review's full transcripts, download our report.
"We use Verified ID to select and deselect users. During the pandemic, we had many users who left our organization or were no longer involved in certain projects but had their user credentials with them. To prevent data loss and data piracy, we deselected those remote users from Active Directory, and it was a very quick process."
"The benefits of using this solution were realized straightaway."
"The two-step authentication is the most valuable."
"Two very important features in terms of security are governance and compliance through the Conditional Access policies and Azure Log Analytics."
"Every feature in Microsoft Entra ID plays a crucial role in overall security."
"This solution is less time-consuming. We don't have to hire as many resources to give permissions to a particular user or group for any application."
"We have the ability to define the email user in the designated field."
"The most valuable features of this solution are definitely the authorization and authentication, and the rule-based user validation."
"The solution can scale very well."
"Other than Okta being an easy and awesome integration tool, one of the best features it has is the provisioning and deprovisioning, which makes management way easier. You don't need to be too technical to understand how it works."
"They have good push authentications."
"It made things a lot easier, especially with passwords."
"Having a single sign-on to all our applications."
"A solution that's easy to use, stable, and reliable."
"The most valuable aspects of the solution are the integration with external websites one-factor authentication."
"The initial setup is easy."
"ESAE management, especially the admin tools, could be improved. It should be built in by the vendor, and I shouldn't have to add patches or updates to connect to my domain directly. It should be added by default. The price could be better."
"The synchronization between my AD and Azure AD needs improvement."
"At the free or basic level of service, Azure should provide identity protection features including single sign-on and multifactor authentication."
"The role-based access control can be improved. Normally, the role-based access control has different privileges. Each role, such as administrator or user, has different privileges, and the setup rules for them should be defined automatically rather than doing it manually."
"Microsoft services and most familiar third-party applications are currently supported, but we can't find many other platforms that integrate with Office 365 or Azure Active Directory. Microsoft should develop connectors for different applications and collaborate more with other vendors to cover a broader range of applications."
"I faced difficulties from Micorosft's end and during the transition from Microsoft Active Directory to Microsoft Entra ID. Sometimes, some of Microsoft's documentation could be a little outdated."
"The product needs to improve its support."
"I haven't had any issues with the product."
"It would be pricing, which is a tough one because it goes against Microsoft. A lot of companies say they're a Microsoft partner, and they get all their software for free. Okta is like a luxury product, and it's not the most affordable one. I would say if they could work on pricing, it would help. Other than that, they've done great strides in developing a product that is really good. The companies that do see the value tend to invest in it."
"This user integration with the Okta integration network could be simplified."
"We still had to write several internal programs/scripts to complete the user-provisioning process. Okta does not have the ability to provision mailbox accounts for on-premise Exchange or in a hybrid O365 environment. The Group Push function from Okta to AD did not work reliably in our environment."
"Therefore, if you have 10 million users, that's almost 100 million, so it is costly."
"The lifecycle management part can be improved. It should also have identity governance and the ability to choose a specific factor authentication at the application level. Its licensing and pricing can also be improved."
"In my country, there's a lot of stealing of mobile phones, and mobile phones are the authentication device through the Okta application. If someone should steal my mobile phone, which is very common in my country, he or she might have access to my company account. That's my concern."
"It can have more API integrations."
"The training is too costly."
Microsoft Entra ID is ranked 1st in Single Sign-On (SSO) with 190 reviews while Okta Workforce Identity is ranked 4th in Single Sign-On (SSO) with 56 reviews. Microsoft Entra ID is rated 8.6, while Okta Workforce Identity is rated 8.6. The top reviewer of Microsoft Entra ID writes "Allows users to authenticate from home and has excellent integrations in a simple, stable solution". On the other hand, the top reviewer of Okta Workforce Identity writes "Extremely easy to work with, simple to set up, and reasonably priced ". Microsoft Entra ID is most compared with Microsoft Intune, Google Cloud Identity, CyberArk Privileged Access Manager, Yubico YubiKey and SailPoint IdentityIQ, whereas Okta Workforce Identity is most compared with Google Cloud Identity, SailPoint IdentityIQ, Saviynt, Auth0 and IBM Security Verify Access. See our Microsoft Entra ID vs. Okta Workforce Identity report.
See our list of best Single Sign-On (SSO) vendors, best Authentication Systems vendors, and best Access Management vendors.
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