We performed a comparison between Microsoft Entra ID and One Identity Manager based on real PeerSpot user reviews.
Find out in this report how the two Identity Management (IM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Omada's onboarding features reflect our processes for onboarding new employees well. That is the primary reason we use this solution. We use role-based access control. I'm not sure how much it has improved our security posture, but it's made managing identities more convenient."
"The customer success and support teams have been crucial."
"The most valuable aspect of the product is that it is Microsoft-based and it supports all Microsoft technology."
"The most relevant feature is Omada's reporting engine. Omada never 'forgets' and archives every process. All steps an admin, user, or manager has executed, are recorded in Omada."
"What I like most is that we can always find a solution, and we can also find the cause when something goes wrong. I like that the most because everything is in one way or another traceable. That is what I like most. I like its reliability."
"The teams we work with at Omada provide great insights and support. Overall, it has been a pleasure working with them. That's the part we value the most."
"Omada's most valuable aspect is its usability."
"The most valuable feature for us is the ability to set up connectors to various IT systems and offer a wide range of supported connectors."
"The technical support is pretty good."
"The visibility and control for permission management are excellent."
"The most valuable feature of the solution is its ability to delegate roles to each individual resource, which is great."
"It has been stable, and we haven't had any issues since we started to use it."
"The solution scales well."
"The solution allows users to authenticate from home, and the Office 360 integration is advantageous."
"The best thing about Active Directory is its compatibility. It works with lots of third-party vendors. We're using multiple products, and they're all integrated with our Active Directory."
"The solution's ease of use is one of its most valuable features."
"The back-end, its capabilities, and workflows are very good."
"The biggest improvement has been the auditing. Now we have a record of what the users have, what the users have requested and when, and when things were approved. It's all in the same system."
"One Identity enables us to provide users with permissions for only the roles that they need. We can use segmentation to ensure that users don't have roles that can cause trouble in the business."
"It's very easy to roll out."
"It's very flexible. You can customize it to the fullest extent. You can use it for almost every situation for every customer."
"For the recertification and segregation of duties, it's easier to know all the information about our employees. If we need to delete some information, we can do it from a central point, then it can be deleted on all our searches. This is very good for GDPR."
"The most valuable features are that it has a lot of capabilities, can integrate with a lot of systems, including automated onboarding like CyberArk, and allows you to integrate different entities."
"The product helps minimize gaps in governance coverage."
"Omada's reporting functionality is limited and could benefit from greater customization."
"In our organization, all the data is event-driven, which means that if an attribute is changed in the source system, it can be updated within a few seconds in all end-user systems. There is room for improvement in Omada regarding that. Omada is still batch-based for some processes, so sometimes it can take an hour or even four hours before the execution is run and the update is sent."
"I would like to see them expand the functionality of the tool to continue to be competitive with the monsters out there. For example, they could add functionality on the authentication side, functionality that Octa and SailPoint have. But they should do that while maintaining the same simplicity that makes Omada a product of choice today."
"Omada could make it a bit more convenient to send emails based on events automatically. Having that functionality is critical for us to maintain transparency."
"The UI design needs improvement. One or two years ago, Omada changed its user interface to simplify, but the simplification has not really kicked in."
"Omada's performance could be better because we had some latency issues. Still, it's difficult to say how much of that is due to Omada versus the resources used by our other vendors in our on-prem environment. Considering the resources we have invested into making it run well, it's slightly slower than we would expect."
"Improved traceability would be helpful for administrators. For example, let's say a user's permission is being revoked. We can only see the system that has carried out a particular action but not what triggered it. If an event definition or something has changed in the criteria for the permission being removed or something like that, we don't have immediate access to that information. It takes a little detective work."
"I am not working with the product, but they have this BI tool for role-based mining, and I think that should be included in the core product rather than an add-on."
"Some of the features that they offer, e.g., customized emails, are not available with B2C. You are stuck with whatever email template they give you, and it is not the best user experience. For B2C, that is a bit of a negative thing."
"I would like to see Microsoft communicate how they intend to manage legacy applications. Right now, you still have to deploy a hosted domain server (which comes at an extra cost) if you have a legacy application that cannot sync properly with the enterprise applications and the modern applications."
"I think the documentation and configuration are both areas that need improvement."
"Compared to what we can do on-prem, Azure AD lacks a feature for multiple hierarchical groups. For example, Group A is part of group B. Group B is part of group C. Then, if I put someone into group A, which is part of already B, they get access to any system that group B has access to, and that provisioning is automatically there."
"The thing that is a bit annoying is the inability to nest groups. Because we run an Azure hybrid model, we have nested groups on-premise which does not translate well. So, we have written some scripts to kind of work around that. This is a feature request that we have put in previously to be able to use a group that is nested in Active Directory on-premise and have it handled the same way in Azure."
"Whatever business requirements we needed in the past three years, users were created, with the name of the user and they were not connected with the Active Directory. We were trying to in house in three years and with directory, but we were not able to achieve it."
"Everything should be in one package. There are so many different packages. They need to provide guidance because there are so many features and we don't know how to implement them in our organization."
"Active Directory could always be more secure. Right now, we've got two-factor authentications. All services based on Active Directory have a username and password. If somebody hacked our username, they could easily get all the data from our side. So I want two-factor authentication and a stronger password policy from Active Directory. The domain controllers should be more secure as well."
"One Identity Manager needs to come up with many more out-of-the-box connectors, similar to Workday and ServiceNow."
"I would like to see a lot more integration with our platforms, more on the connector side."
"There are too many different user interfaces. For example, one is the designer and another is the manager. There's also a web interface and an object browser. It would be helpful to consolidate all of those into a single administrator portal."
"We would like the product to integrate with ServiceNow, since One Identity Manager and ServiceNow are two of our better tools."
"Their technical support's attitude is a bit strange. Quite often, we have to prove that there is a problem with the product rather than having them prove that there is not a problem with the product."
"The support team could be improved on. The first level of support essentially looks up knowledge base articles and often can't provide the answer needed."
"The system role manager, or some of the roles that are inside Identity Manager, are limited to one user. It would be more flexible if these responsibility roles could be attached to many people."
"I would like to integrate automated testing with One Identity, and it would be great to have some support from the vendor on here."
Microsoft Entra ID is ranked 1st in Identity Management (IM) with 190 reviews while One Identity Manager is ranked 3rd in Identity Management (IM) with 75 reviews. Microsoft Entra ID is rated 8.6, while One Identity Manager is rated 8.0. The top reviewer of Microsoft Entra ID writes "Allows users to authenticate from home and has excellent integrations in a simple, stable solution". On the other hand, the top reviewer of One Identity Manager writes "The JML is customizable but the support team isn't strong". Microsoft Entra ID is most compared with Microsoft Intune, Google Cloud Identity, CyberArk Privileged Access Manager, Cisco Duo and Yubico YubiKey, whereas One Identity Manager is most compared with SailPoint IdentityIQ, Oracle Identity Governance, EVOLVEUM midPoint, Cisco ISE (Identity Services Engine) and NetIQ Identity Manager. See our Microsoft Entra ID vs. One Identity Manager report.
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